Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Is it possible to make a single bill for multiple items with different tax rates? How can such a bill be created in BUSY?
Yes, it is possible to make a single bill for multiple items with different tax rates in BUSY. To create such a bill, you can use the sale or purchase type as Multi Tax Rate or item wise option , where items belong to different tax rates.
I made changes in my products/services but the GST calculations are still based on old values. What should I do to refresh this?
If you have done the changes in the product and services but if GST is calculating in the old values then you have to remove the product and service account from F9 shortcut key then enter it again in the voucher to get effect of new calculation.
I need to change the shipping details on an invoice but it is giving me an error. What should I do?
To fix shipping details error on an invoice, ensure that the correct shipping details are entered in the billing shipping window. Verify the PIN code, address, and state of the shipping party. If there is an error, update the again shippings details and generate the invoice again.
How do I change the taxable amount to get a desired total value after tax is applied in the software?
To change the taxable amount to get a desired total value after tax is applied in BUSY, you can adjust the taxable value by deducting or adding the necessary amount. This can be done manually in the voucher or invoice entry by editing the taxable value field.
When I save the changes, will they automatically appear in the e-invoices too if E Invoice has already generated ?
No,If you do change in voucher such as amount,Address and tax rate and E invoice has generated with wrong information so it will nt change in E Invoice you need to cancel your invoice as well as E Invoice afte that generate new one with correct details.
How do I manually enter credit notes from last year since the previous years data is not carrying forward
We can enter Credit Note with Items is Sales Return Voucher or without Items.
Pls Follow the Below Steps for Sales Return :
Step 1: Transactions
Step 2: Purchase Return
Step 3: Add
Pls Follow the Below Steps for Credit Note without Items :
Step 1: Transactions
Step 2: Credit Note
Step 3: Add
I made sales at one MRP but now need to change it, how can I update the past sales?
To udated the correct MRP in past sales voucher, follow these steps:
Step 1: Go to transaction section then click on sales voucher type
Step 2: Select the modify option and access the required invoice in modify mode.
Step 3: Update the MRP for relevant item and save the invoice.
Why is tax not being applied on my purchase return even though GST is specified in purchase type?
Tax is not being applied on your purchase return even though GST is specified in purchase type because:
Step 1: In item master tax category is not properly defined If using item wise tax.
Step 2: In bill sundry apply tax using F4 key as per the purchase type.
I want to know the process for deleting the back records in BUSY. How can we done this?
For delete records in bulk or batch you can do the following steps:
Step 1: Go in Display.
Step 2: Then select Check list.
Step 3: Then select audit trail & then press F8 for delete it.
Step 4: Or you can press Ctrl + Alt + D for batch deletion.
I am unclear on how to apply GST on a certain total invoice value. Can you guide me?
For applying GST on taxable amount in voucher:
1. In case of multirate sale or purchase type click on apply tax or press F4 in bill sundry tab.
2. In case of item wise sale or purchase type press enter after amount then showing automatic gst amount in voucher.