Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I select the correct party to give input credit to in a BB invoice?
To select the correct party to give input credit to in a B2B invoice, you have to check While entering the transaction for the B2B invoice, you have to select ITC Eligibility as Input Goods/Services, and the party's dealer type must be registered.
Why does the BUSY show me a negative stock message when trying to add a specific item in voucher?
The BUSY may show a negative stock message when trying to add a specific item in voucher because you dont have enough quantity of that particular item which you want to sale. So you should the available quantity of that item before proceed.
Why there is a difference in the amount printed in the tax summary and the actual amount of bill?
When you print an invoice the tax summary shows the taxable and tax amount and in the actual bill amount mighe be included some extra charges which is applied after tax. For that reason the tax summary and actual bill amount shows different.
How can I correct an error in a voucher in BUSY if the save option is not available?
The save option is not highlighting in an existing voucher due to these reasons:
1. You do not have rights to modify the voucher.
2. If you are using approval feature and voucher is already approved and you do not have approval rights.
What should I do in BUSY to add ineligible input tax credit to business expenses in the books?
To add ineligible input tax credit to business expenses in BUSY, you can select the option to mark the ITC as ineligible while creating the expense voucher. This way, the software will record the expense but will not allow ITC claim on it.
What is a credit note and how do I use it to correct a wrong or inaccurate invoice?
Credit note is used for sale return invoice. Please follow below mention steps to create Cr. Note in BUSY:-
Step 1:- Transaction Tab
Step 2:- Sales Return (Cr. Note)
Step 3:- Add, enter details of party, orginal sales invoice no., item name, etc.
I am unable to see the full original sales invoice amount in my reports after providing a discount. What should I do to reflect the total sales amount?
To ensure that your reports reflect the total sales amount, follow these steps:
Step 1: Check Transaction Entries
Step 2: Use the Correct bill sundry
Step 3: Add the custom column for discount amount
Step 4 : check the date range
There seems to be an issue with the tax calculation on zero rated/exempt items. The taxable amount is showing less tax than expected. What could be causing this?
If taxable amount showing less as expected then you can check your sale or purchase type and also can check tax rate in item master ot should be under Exempt or nil rated and no tax is to be applied in bill sundry
I need to change the party name on a voucher but the software is not allowing me. Why can't I edit the party after entering the voucher?
To change the party name on a voucher, but the software is not allowing you, you need to follow the below steps:
Step 1: Go to Transactions, then select Sales, then select Modify.
Step 2: Click on the party option and change the party name.
My place of supply is different from where my business is registered. How do I ensure the GSTIN number and addresses are captured properly on the invoice?
To ensure your GST number is correct you need to check the bottom bar of BUSY, and check your GST number. Further, to check the address is correctly captured in invoice you need to check billing shipping window which shows the shipping address.