Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I adjust a pending sales order in the sales?
To adjust the pending sales order in the sales voucher then have to put the cursor on item and press f11 shortcut key to adjust the voucher.make sure that the party name should be same which you have used in the sales order.
I am unable to see the full original sales invoice amount in my reports after providing a discount. What should I do to reflect the total sales amount?
To ensure that your reports reflect the total sales amount, follow these steps:
Step 1: Check Transaction Entries
Step 2: Use the Correct bill sundry
Step 3: Add the custom column for discount amount
Step 4 : check the date range
There seems to be an issue with the tax calculation on zero rated/exempt items. The taxable amount is showing less tax than expected. What could be causing this?
If taxable amount showing less as expected then you can check your sale or purchase type and also can check tax rate in item master ot should be under Exempt or nil rated and no tax is to be applied in bill sundry
I need to change the party name on a voucher but the software is not allowing me. Why can't I edit the party after entering the voucher?
To change the party name on a voucher, but the software is not allowing you, you need to follow the below steps:
Step 1: Go to Transactions, then select Sales, then select Modify.
Step 2: Click on the party option and change the party name.
My place of supply is different from where my business is registered. How do I ensure the GSTIN number and addresses are captured properly on the invoice?
To ensure your GST number is correct you need to check the bottom bar of BUSY, and check your GST number. Further, to check the address is correctly captured in invoice you need to check billing shipping window which shows the shipping address.
I am trying to record a invoice payment but it is not updating the customer balance. What should I do to properly record the payment?
After doing invoice payment if it is not updating the customer balance. while generating customer ledger the date range selected when generating the customer ledger to ensure it includes the payment date. Additionally, you recommend double-checking the payment voucher entry to ensure accuracy.
I used a multi-rate tax code but the GST is not calculating automatically in BUSY. How can I get it to calculate GST properly?
To apply muti tax rate you need to make sure that items have correct rate of tax and then in voucher salect mutirate sale or purchase type and apply tax in Bill sundry from F4.You may select Item wise sale or purchase type.
I made a purchase in one month but received the invoice in another month. How can I record the correct GST date in BUSY?
BUSY allows you to enter two different dates for a purchase voucher: The invoice date and The purchase bill date during voucher entry. The invoice date you can enter when you enter the voucher and the puchase bill date when the purchase made.
I made an entry in the wrong series in BUSY (Main vs J series). How do I correct or delete the wrong entry?
If you want to transfer Entry one serise to another serise, see the following step:
Step 1: Open the Bill Modify Mode
Step 2: Press Space in the Serise field.
Step 3: Now select the right Voucher Serise.
Step 4: Click on Save to save the voucher.
The system is not calculating the tax correctly for certain products. How can I update the tax rate for specific products in BUSY?
For some item tax not correclty showing:
Step 1 : MOdify the item
Step 2 : MOdify the tax rate define in item master
Step 3 : Update correct tax rate
Step 4 : Save changes
Step 5 : Re load sale voucher