Frequently Asked Questions

To adjust the pending sales order in the sales voucher then have to put the cursor on item and press f11 shortcut key to adjust the voucher.make sure that the party name should be same which you have used in the sales order.

To ensure that your reports reflect the total sales amount, follow these steps:
 Step 1: Check Transaction Entries
 Step 2: Use the Correct bill sundry 
 Step 3: Add the custom column for discount amount 
 Step 4 : check the date range

If taxable amount showing less as expected then you can check your sale or purchase type and also can check tax rate in item master ot should be under Exempt or nil rated and no tax is to be applied in bill sundry

To change the party name on a voucher, but the software is not allowing you, you need to follow the below steps:
Step 1: Go to Transactions, then select Sales, then select Modify.
Step 2: Click on the party option and change the party name.

To ensure your GST number is correct you need to check the bottom bar of BUSY, and check your GST number. Further, to check the address is correctly captured in invoice you need to check billing shipping window which shows the shipping address.

After doing invoice payment if it is not updating the customer balance. while generating customer ledger the date range selected when generating the customer ledger to ensure it includes the payment date. Additionally, you recommend double-checking the payment voucher entry to ensure accuracy.

To apply muti tax rate you need to make sure that items have correct rate of tax and then in voucher salect mutirate sale or purchase type and apply tax in Bill sundry from F4.You may select Item wise sale or purchase type.

BUSY allows you to enter two different dates for a purchase voucher: The invoice date and The purchase bill date during voucher entry. The invoice date you can enter when you enter the voucher and the puchase bill date when the purchase made.

If you want to transfer Entry one serise to another serise, see the following step:
Step 1: Open the Bill Modify Mode
Step 2: Press Space in the Serise field.
Step 3: Now select the right Voucher Serise.
Step 4: Click on Save to save the voucher.

For some item tax not correclty showing:
 Step 1 : MOdify the item
 Step 2 : MOdify the tax rate define in item master
 Step 3 : Update correct tax rate
 Step 4 : Save changes
 Step 5 : Re load sale voucher