Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I mark a purchase as tax-exempt in BUSY if it was mistakenly taxed?

You can mark purchase as tax exempted if by mistake charged the tax in the voucher.
Step 1: Open the purchase voucher in modify mode
Step 2: Then select the exempt sale/purc type as per local and inter state then save it.

I need to add multiple transporter details. Do I need to enter them everytime?

No, you do not need to enter multiple transporter every time. If you have created a transport details once then it will be save in your company database next time whenever you going to do the entry it will show you in dropdown

What do i need to do to enter purchases for a company in BUSY?

To enter purchase in BUSY you need to follow below mention steps:
Step 1: Go to transaction menu and select purchase voucher type
Step 2: Then select Add to enter purchase and mention required details such as account item
Stem 3: Now save the voucher

Should the billing location or shipping location be entered as the place of supply?

If GST Report basis is selected As per party master in billing/shipping window then place of supply showing as per party master and if GST Report basis is select Billing/Shipping Details then place of supply showing as per mention state in Billing/Shipping window.

Why are the tax rates not being imposed correctly in my bill entry section?

To check that why tax rates are not imposed correctly, check the below points:
Point No. 1: Check the correct tax category mentioned in item master
Point No. 2: Took proper sale or Purchase type in Invoice
Point No. 3: Check bill sundry in invoice

How can I convert a payment entry to a debit note in BUSY?

To convert payment entry to debit note:
Step 1 : Click on transactions
Step 2 : Payment
Step 3 : Modify
Step 4 : Press 'F6 key'
Step 5 : Convert payment voucher to debit note W/O items voucher and save

How do I cancel an invoice that has already been generated in BUSY?

We can cancel the voucher which is already been generated in the BUSY. 
Pls Follow the Below Steps :
Step 1: Open in the modify mode.
Step 2: Either click on cancel option or press the CLT + X shortcut key.

What are the best practices for entering data to avoid issues with reports?

The best practices to entering data in BUSY is make sure to specified all neccessary details in invoice entry with party details, item details and tax if applicable 
Further you can also check your invoice preview and verified it as correct data entry

I cant see the invoice I just made in BUSY where is it

If you cant see the invoice, go to
1. click on display
2. check list
3. voucher numbering reports
4. type the same voucher number and check that voucher in database
OR
1. click on transaction
2. select voucher type
3. modify type same voucher number and check

How can I create a bill by bill reference while entering purchase details?

To create a bill by bil reference while entering purchase details in BUSY, you can enter the bill by bill reference number manually or let generate it automatically. You can also create a reference number for each voucher to keep track of transactions.
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