Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

Why are the tax rates not being imposed correctly in my bill entry section?

To check that why tax rates are not imposed correctly, check the below points:
Point No. 1: Check the correct tax category mentioned in item master
Point No. 2: Took proper sale or Purchase type in Invoice
Point No. 3: Check bill sundry in invoice

How can I convert a payment entry to a debit note in BUSY?

To convert payment entry to debit note:
Step 1 : Click on transactions
Step 2 : Payment
Step 3 : Modify
Step 4 : Press 'F6 key'
Step 5 : Convert payment voucher to debit note W/O items voucher and save

How do I cancel an invoice that has already been generated in BUSY?

We can cancel the voucher which is already been generated in the BUSY. 
Pls Follow the Below Steps :
Step 1: Open in the modify mode.
Step 2: Either click on cancel option or press the CLT + X shortcut key.

What are the best practices for entering data to avoid issues with reports?

The best practices to entering data in BUSY is make sure to specified all neccessary details in invoice entry with party details, item details and tax if applicable 
Further you can also check your invoice preview and verified it as correct data entry

I cant see the invoice I just made in BUSY where is it

If you cant see the invoice, go to
1. click on display
2. check list
3. voucher numbering reports
4. type the same voucher number and check that voucher in database
OR
1. click on transaction
2. select voucher type
3. modify type same voucher number and check

How can I create a bill by bill reference while entering purchase details?

To create a bill by bil reference while entering purchase details in BUSY, you can enter the bill by bill reference number manually or let generate it automatically. You can also create a reference number for each voucher to keep track of transactions.

How can I differentiate between cash and cash memo in the accounting system?

In BUSY, cash transactions are recorded in the cash account, while cash memos are recorded in the sales account. Therefore, to differentiate between cash and cash memo transactions, you need to check the ledger account in which the transaction has been recorded.

How do I recover invoice details if a voucher gets cancelled by mistake?

Once you cancel a voucher in BUSY, the details are permanently deleted and cannot be recovered even if you activate it again. The only way to get the invoice details back is to restore a backup that was made before the cancellation.

I entered a sales invoice in BUSY but it is not showing up in the reports. How can I get the sales invoices I entered to show up properly in the reports?

If you entered the sale voucher in BUSY but it is not showing in reports, you need to resave that sale voucher again to save it properly. Sometime the vouches are not saved properly that why they do not show in reports.

What is the process to set up and track project-based accounting in BUSY?My sales voucher is not showing the correct tax rate. How can I adjust the tax rate in BUSY?

Features are available that can be use project accounting.
Sale voucher not showing correct tax rate due to:
Step 1 : Open sale voucher
Step 2 : Edit tax details
Step 3 : Select correct tax rate
Step 4 : Update voucher