Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I correct errors in sales or purchase entries in BUSY?
To correct errors in sales or purchase entries in BUSY, you can follow these steps:
Step 1: Go to transcation menu and select sale or purchase voucher from it.
Step 2: From sale or purchase voucher select modify option then modify sale or purchase window will open.
Step 3: Identify the error in the entry, such as incorrect amount, wrong party details, or incorrect tax information.
Step 4: Make the necessary changes to the entry to correct the error.
Step 5: Click on save button to save the modified entry.
Step 6: Verify that the correction has been made accurately.
Step 7: If needed, repeat the process for any other entries with errors.
By following these steps, you can correct errors in sales or purchase entries in BUSY.
The sales return invoice is not getting generated automatically. What should I check to fix this?
If you want to automatically generate a sales return invoice, follow these steps.
Step 1. In BUSY, you cannot create a sales return invoice automatically. You can create it manually or validate it with the original invoice.
Step 2. To validate, go to the Administration, select Configuration, then click on Features & Options.
Step 3. Click on Inventory and enable the option "Validate Sales Return With Original Sales." Then, save the page.
Step 4. When you enter a sales return voucher and select the party, a pop-up window will appear.
Step 5. Click on Sales Voucher List and check all vouchers related to that party.
Step 6. This way, you can review all the details such as items, amounts, voucher numbers, prices, and more.
I want to enter a GST sales invoice into the BUSY but I don't know how.
If you want to enter a GST sale invoice in BUSY software, you need to follow these steps:
Step 1: Go to the Transaction Menu.
Step 2: Click on Sale Voucher, then click on Add.
Step 3: Define all voucher header details such as Voucher series, date, Voucher number, and Sale type accordingly.
Step 4: Ensure that if you have multi-tax rate items or single tax rate items, you can use Sale type as Local/Central Item wise or Multirate. In the case of item-wise tax, it will apply automatically in the item body. In the case of multi-rate, you have to apply tax in bill sundry by clicking on the Apply tax option.
By following these steps, you will be able to enter a GST invoice within BUSY software.
I am unable to generate invoice due to incorrect address. How to troubleshoot this in BUSY?
To troubleshoot the issue of being unable to generate an invoice due to an incorrect address in BUSY, you can follow these steps:
1. Ensure that the correct billing address is entered in the party master for the customer you are creating the invoice for.
2. If the billing address is incorrect, update the party master with the correct address information.
3. And check the shipping address in the Billing/shipping window in the voucher entry screen.
4. While generating the invoice select the option As per party master if required gst report on the basis of party master and if required on the basis of shipping address then select billing/shipping details in gst report basis in billing/shipping details window.
5. Double-check the generated invoice to ensure that the correct billing address is now reflected.
How to enter debit/credit notes and amendments in the software?
If you want to add Debit Note or Credit Note in BUSY, you can follow these steps:
Step 1: Open your compnay, then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: For goods return to vendor, select Purchase Return ( Dr. Note).
Step 4: Click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 5: To adjust the rate difference in sale/purchase, you can use Dr. Note(w/o Items) and Cr. Note(w/o Items).
Step 6: Click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.
In BUSY you can modify the existing vouchers to ammend the entries for BUSY only.
How can i put the voucher on hold in BUSY?
In BUSY, you can hold any voucher for future reference during voucher entry. To hold invoice, follow these steps:
Step 1: Go to transaction then select the required voucher type.
Step 2: Click on add and specify the required details and then press ALT+H or click on hold vch. tab, the voucher for particular party will hold for furture reference.
To adjust the hold voucher or pick hold voucher details, follow these steps:
Step 1: Go to transaction then select the required voucher type.
Step 2: Click on add then specify the voucher series, date, voucher number, party name and material center in heading.
Step 3: Now, Press ALT+H or click on hold vch. tab then select the restore voucher
Step 4: Select the description and click on ok to restore the hold voucher details.
How can i retrieve the deleted bills in BUSY?
You can only retrieve the deleted invoices from BUSY if you have a backup of your data
Further if required you can generate the report of those deleted bills with the help of audit trail and user activity log feature available in BUSY
Step 1: Go to administration menu then click on configuration submenu
Step 2: Then click on features and options tab
Step 3: Then click on general tab
Step 4: Afterwards enable audit trail and user activity log feature by selecting it as Y to enable it then save the changes
Step 5: Then go to display menu
Step 6: Then click on check list after that click on audit trail or user activity log
Step 7: Open the report and you can view the all the details of your deleted invoices in BUSY
Why am I unable to find the rent invoice option in BUSY? How can I generate rent invoices?
If you want to enter a rent invoice while in BUSY Accounitng Software,you can do it in two ways,You can enter through the Journal Voucher and Inventory Voucher.
To enter in journal voucher you can follow these steps:
Step 1:You can Add an Account master for the name of Rent A/c and mention group and save.
Step 2:After that,you can go Transactions and pass a journal entry related to rent A/c through a journal voucher.
To enter in inventory voucher you can follow these steps:
Step 1:You will have to create an item master the name of Rent Expense or income then mention details and select Tax category as service.
Step 2:Then you can go to Transaction menu and add sale or purchase related to rent expense or income.
why i can only select a particular group of items in quotation voucher in BUSY?
If you can only enter a particular group of items in quotation voucher in BUSY, then follow below steps to resolve it:
Step 1: Take the latest backup of your data before any process
Step 2: Then go to Administration menu and then submenu configuration after that select Voucher series configuration option
Step 2: Now select the voucher type as quotation and then select the voucher series
Step 3: Then go to voucher configuration option and disable filter value for item dropdown option by selecting N and then save the configuration
Step 4: After saving you will see voucher series configuration option again, then select master controls tab and untick the check box of apply controls in item option
Step 6: Now select save to save the changeing and check by entering quotation voucher.
Why is the original invoice number not showing up in credit note in BUSY?
Reconciling cash and sales records with POS billing voucher entries is essential to ensure the accuracy of financial transactions and prevent discrepancies.
To reconcile cash and sales records with POS billing voucher entries to ensure accuracy follow the below steps:
Step1:Verify Opening Cash Balance:Start the reconciliation process by verifying the opening cash balance in the cash register. Ensure it matches the closing cash balance from the previous day's reconciliation.
Step 2:Compare Cash Sales:Compare the total cash sales recorded in the POS billing voucher entries with the actual cash collected in the cash register. Ensure that all cash transactions are accurately recorded.
Step 3 :Check Non-Cash Transactions:Verify non-cash transactions, such as credit card sales and digital wallet payments, to ensure they match the records in the POS billing voucher entries and payment processors.
