Frequently Asked
Questions

Q: Can you walk me through canceling and reactivating a voucher?

If you want to cancel any voucher in BUSY, you can follow these steps: Step 1: Open the voucher that you want to cancel. Step 2: Click on the "Cancel" option in the taskbar or press "ALT+X" on your keyboard.

Q: What steps should I follow to cancel vouchers in BUSY?

If you want to cancel any voucher in BUSY, you can follow these steps: Step 1: Open the voucher that you want to cancel. Step 2: Click on the "Cancel" option in the taskbar or press "ALT+X" on your keyboard.

Q: Can you walk me through voucher entry in BUSY

Yes, BUSY customer support can help you for voucher entry. If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: How can create sale quotation voucher in BUSY.

For creating sale quotation voucher in BUSY you may follow given steps: Step1: Go to administration and feature option and inventory tab and enable the sale quotation feature. Step2: After that can add the sale quotation voucher from transaction menu.

Q: Can I create voucher numbers longer than digits?

We can use voucher numbers longer than 16 digits but it is suggested to use voucher number in BUSY upto 16 digits as while gst returns on gst portal does not accept voucher number longer than 16 digits

Q: How do I record sales returns in BUSY?

We can record Sales return with Item or without item in BUSY. Pls Follow the Below Steps. With Item: Click On Step 1: Transactions Step 2: Sales Return Step 3: Add Without Item: Step 1: Transactions Step 2: Credit Note ( w/o items) Step 3: Add

Q: Who can I contact for assistance with the BUSY portal and billing setup?

BUSY does not have any portal. Further if want assistance for set up BUSY for billing, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: Process to verify correct reflection of tax rates on the invoice in BUSY?

If you are select the appropriate tax type in the invoice and provide the necessary details such as party information, price and taxable value the system will accurately calculate the tax and reflect the correct information in reports.

Q: I am unable to add details for my transactions. What should I do?

Reasons for not able to add details for your transaction in BUSY. 1. If you do not have the user rights for adding the voucher in BUSY. 2. If you do not entered the all necessary information in the voucher.

Q: I am facing an issue with composition under GST. When I try to record a purchase transaction from a regular dealer, I get an error message. How can I resolve this?

If you are entering the purchase voucher for a regular dealer then you need to select the sale purc type of tax rate instead of exempt. As the opponent party have GST number and charge the tax rate.

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Can you walk me through canceling and reactivating a voucher?

If you want to cancel any voucher in BUSY, you can follow these steps:
Step 1: Open the voucher that you want to cancel.
Step 2: Click on the "Cancel" option in the taskbar or press "ALT+X" on your keyboard.

What steps should I follow to cancel vouchers in BUSY?

If you want to cancel any voucher in BUSY, you can follow these steps:
Step 1: Open the voucher that you want to cancel.
Step 2: Click on the "Cancel" option in the taskbar or press "ALT+X" on your keyboard.

Can you walk me through voucher entry in BUSY

Yes, BUSY customer support can help you for voucher entry.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How can create sale quotation voucher in BUSY.

For creating sale quotation voucher in BUSY you may follow given steps:
Step1: Go to administration and feature option and inventory tab and enable the sale quotation feature.
Step2: After that can add the sale quotation voucher from transaction menu.

Can I create voucher numbers longer than digits?

We can use voucher numbers longer than 16 digits but it is suggested to use voucher number in BUSY upto 16 digits as while gst returns on gst portal does not accept voucher number longer than 16 digits

How do I record sales returns in BUSY?

We can record Sales return with Item or without item in BUSY. Pls Follow the Below Steps.
With Item:
Click On
Step 1: Transactions
Step 2: Sales Return
Step 3: Add 
Without Item:
Step 1: Transactions
Step 2: Credit Note ( w/o items)
Step 3: Add

Who can I contact for assistance with the BUSY portal and billing setup?

BUSY does not have any portal. Further if want assistance for set up BUSY for billing, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Process to verify correct reflection of tax rates on the invoice in BUSY?

If you are select the appropriate tax type in the invoice and provide the necessary details such as party information, price and taxable value the system will accurately calculate the tax and reflect the correct information in reports.

I am unable to add details for my transactions. What should I do?

Reasons for not able to add details for your transaction in BUSY.
1. If you do not have the user rights for adding the voucher in BUSY.
2. If you do not entered the all necessary information in the voucher.

I am facing an issue with composition under GST. When I try to record a purchase transaction from a regular dealer, I get an error message. How can I resolve this?

If you are entering the purchase voucher for a regular dealer then you need to select the sale purc type of tax rate instead of exempt. As the opponent party have GST number and charge the tax rate.

Frequently AskedQuestions