Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I correct sales voucher errors in BUSY
To fix an error in sales voucher, you need to locate the part that has the error, such as date, party, item, quantity, etc. Then, you need to correct the error and save the voucher again.
How does the automatic bill numbering work in BUSY?
Automatic bill numbering in BUSY works by generating a unique number for each bill or voucher based on the selected voucher series configuration. The numbering is done automatically and sequentially, without the need for manual input.
I made a quotation but it's not getting saved. What should I do?
If quotation is not save then you need to re enter the voucher, follow these steps:
Step 1 : CLick on transactions
Step 2 : Then quotation
Step 3 : Click on add , add details and save voucher
How do I include tax and in the amount while creating an invoice?
If you want to calculate tax within the amount you have entered then you need to select the tax inclusive sale type. Also make sure that the tax rates should be mentioned in the item masters.
How can I modify every bill manually after setting the voucher number manually?
To modify every bill manually after setting the voucher number manually in BUSY, you need to follow these steps :
Step 1: Go to transactions menu open each bill in modify mode and make the necessary changes.
Should I use IGST or other tax rates for export transactions in BUSY?
For export transactions in BUSY, you should use IGST (Integrated Goods and Services Tax) as it is a tax levied on the movement of goods from one state to another or from one country to another.
How do I get help if I have an issue generating a bill?
If you are facing any issue with generating bills in BUSY you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
I am having issues with duplicate or erroneous transactions being recorded. What can cause this and how do I fix it?
If you are experiencing issues with duplicate or erroneous transactions recorded in BUSY, you should use the ledger reconcile option to rectify these transactions. Once rectified, you can proceed to cancel these duplicate or erroneous transactions.
How can I fix the sales voucher amount so it does not change when I update the quantity or price
The amount in the sales voucher is calculated based on the quantity and the price of the items. Therefore, if you change either of them, the amount will also change accordingly. You cannot fix the amount.
What is the process for withdrawing invoices in BUSY?What is the process to generate an e-way bill in BUSY?
TO withdraw invoice in BUSY:
Step 1 : Click on transactions
Step 2 : Select voucher type
Step 3 : Modify
Step 4 : Open the voucher who wanrt to delete
Step 5 : Press F8 key and delete voucher