Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do i unhold a hold voucher to create that in BUSY?
To unhold a hold voucher you need to press ALT+H and select Restore Voucher then select the voucher.
Note: If you close you company after hold the voucher then you can not restore that.
What is the process to add/remove items on an invoice in BUSY?
To add item or remove item in BUSY to remove item press F9 key to remove an item in invoice and to add add the new item by selecting it in a row
What all payment modes can be recorded through manual vouchers in BUSY?
The specific payment modes available in BUSY may include:
In BUSY there are two methods : Cash payment and BAnk Payment . You can specify the Instrument details in BUSY as NEFT/RTGS/IMPS Payment,,Cheque Payment
Why the save option is not highlighting in the sales challan voucher?
If the save option is not highlighting in the sales challan voucher it means you have already adjusted the challan in the sales voucher. after adjustment you cannot modify the sales challan voucher.
What is the best way to enter Accounts Receivable invoices and payments?
You can record sales voucher which amount will show in the Amount Receivable report. For payment received from customers you can record receipt voucher. You can find both voucher under the Transaction menu.
Who should I contact for problems with voucher generation in BUSY?
If you are facing any issue with voucher generation in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in
What payment options can I provide to customers on my bills?
You can accept payment from your customer through any payment method as per your convience. In BUSY you can record any receipt entry during voucher entry by using the settlement feature in voucher.
What should be the purchase type while adding the purchase voucher?
The purchase type should be selected while adding the purchase voucher in BUSY must be as per the tax applied in voucher either it should be voucher level tax or item level tax.
Are there any tutorials available related to entering vouchers in BUSY?
Yes tutorials available to entering voucher in BUSY you can watch our training and help videos for that and can also register for our webinars related to BUSY through your BUSY channel partner
Why is the software showing an error message invalid party name?
If software is showing an error message invalid party name it means you have selected party name as blank so select the appropriate party in the party field and do the entry accordingly.