Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What is the process for deleting transport KDA data in BUSY?

To delete transport KDA data in BUSY, you need to open the transporter window from the sales invoice, double click on the transporter names to open them, and then press F8 to delete.

How do I change billing and shipping address on the invoice?

To change the billing and shipping address on the invoice in BUSY, you can specify the shipping details in the billing/shipping window. This will differentiate the billing and shipping addresses on the invoice.

How do I correctly calculate taxable values for invoice line items in BUSY?

To calculate taxable values for invoice line items in BUSY correctly, you need to take the tax type in the invoice as tax inclusive or item-wise tax for invoice line items in BUSY.

Can I adjust orders for one party in the account of another party?

No, you cannot adjust orders of one party in the account of another party in BUSY. Further, you can adjust it with the same party by which you have created the order voucher. 

How do I speak to the dealer about resolving issues with bill numbers?

To speak to the dealer about resolving issues with bill numbers, you can contact them directly through their provided contact information.
Note : Further you can also write your querry on support@busy.in.

I want to track my business expenses in BUSY. What features allow this?

BUSY provides features that allow you to track your business expenses. You can enter expenses as journal entries, categorize them by expense type, and generate expense reports to analyze and track your expenses.

Save greyed-out invoice in BUSY.

If showing greyout invoice in BUSY this means that voucher belongs to last year and checking that voucher in current year. So, you can do any changes in the voucher in this year

What security measures are in place to protect my bank account information in BUSY?How do I add multiple items or services in a single invoice on BUSY?

In BUSY, you need to enter your bank account details for only invoice printing which is visible on the invoice.
Further, you can add multiple items and services on a single invoice upto 999.

The due date is not getting updated automatically when I change the credit period in BUSY. What should I do to fix this?

to update due date automaticallyafter change the credit period in BUSY, please check then below options:
1: Re-enter party name on the voucher
2: Press f9 on reference window & re-enter reference details & check

While saving a purchase voucher in BUSY, its showing error invalid account. What should i do?

If you are facing invalid account error while saving the purchase voucher in BUSY, then you need to check the correct account is tagged in the Item master, Salesman Master, Bill sundry, etc.