Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
. How to generate invoices in BUSY?
To update billing information in BUSY we can follow below steps.
Step 1: Go to transactions
Step 2: Select voucher in which you want to add entry.(Sale/Purchase etc.)
Step 3: Click on add
Will I get a claim if I write all the CGST in the software for a bill I do not want to take credit for?
No, you will not get a claim if you write all the CGST in the software for a bill you do not want to take credit for in BUSY .
The software shows "Escape and generate" when I click on check possible errors. What does this mean and what should I do next?
When you click on Check Possible Errors, you will receive a message or error if there are any errors. Rectify the error, and then proceed to generate the required action.
How to ensure that the correct tax rates are applied for CGST and SGST, and their respective percentages for multi-rate billing?
To ensure the correct tax rates are applied, you can check the Tax Summary section in the Invoice. It shows the taxable amount and tax amount for different tax rates.
If I generate an invoice now and then regenerate it a few days later, will that work or cause problems?
If you regenerate the invoice again in the BUSY then it will create duplicacy.Instead of regenerating you can do the changes whatever you want to do in the existing invoice.
The agent was helping me with a voucher entry but we got disconnected. What should I tell the new agent?New
If your line was disconnected with the executive regarding voucher entry in BUSY, you can ask executive for transfer of call or you can take help from the available executive.
What is the process for recording a purchase return in BUSY when the returned product has a different serial number?
To record a purchase return with a different serial number in BUSY, go to the Purchase Return Voucher and enter the details of the return, including the new serial number.
The BB invoice generation is not working for my unregistered vendors in BUSY. What could be the reason?
The reason B2B invoice generation is not working for unregistered vendors in BUSY is because B2B invoices can only be generated for registered parties with GST numbers in the system.
I made a sales invoice but it is not reflecting in the taxable value. What settings do I need to check to ensure sales invoices are added to taxable value?
To ensure sales invoices are added to the taxable value in BUSY, you need to select the appropriate tax rate and ensure that the invoice is marked as taxable.
I'm having trouble entering a voucher for sale in BUSY. It keeps giving me an error for Central transaction for party belonging to same state. What should I do?
If it is showing error for Central transaction for party belonging to same state then you need to select Sale type for local during the voucher entry for sale.