Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I unable to save vouchers in BUSY? How can I fix this?
Reasons for not able to save the vochers in BUSY accouting software
1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
2.Not entered necessary fields: If you have not entered all necessary fields in the sales voucher like party name, item name etc.
Steps to follow to resolve the problems
Step 1: Login company with the super user id and password and give the rights to add voucher from user modificaiton window in administration menu.
Step 2: Enter all necessary fields in the voucher to not get error message.
Is it possible to keep the sale price of items party wise ? If yes, then how?
Yes, it is possible to fix the sale price Party Item wise as need to follow below steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Then go to Inventory tab and select item Prcing Mode in vouchers
Step 3: Then select Party item wise price discount structure.
Step 4: Select mode as mixed mode.
Step 5: Then get back to Administration and Click on Configuration.
Step 6: Under configuration menu click on Party Item price structure.
Step 7: Select Mode such as Party item wise and select the party from Select party dropdown .
Step 8: Then select the item to shown on the grid and click on Download button.
Step 9: Then grid will be loaded with item then can specify the sale price and save configuration.
Why am I unable to save changes or updates in BUSY? What could be causing this issue?
There could be several reasons why you are unable to save changes or updates in BUSY. Some possible causes could include:
1. Insufficient user permissions: Make sure you have the necessary access rights to save changes. Check with your system administrator or the software's support team to ensure you have the correct permissions.
2. Software version: Ensure that you are using the latest version of BUSY. Older versions may have bugs or limitations that prevent changes from being saved. Update the software to the latest version if necessary.
3. Connectivity issues: If you are experiencing network or internet connectivity problems, it may affect your ability to save changes. Check your internet connection and ensure it is stable and functioning properly.
From which voucher can we pass the refund against an advance receipt in BUSY accounting software?
To pass the refund against an advance receipt in BUSY accounting software follow the below steps:
Step 1:
Access Payment Voucher:In the payment voucher, select the vendor or party to whom the refund is being issued. This should be the same party from whom you received the advance payment.
Step 2:
Enter Payment Details:Enter the details of the payment, including the amount of the refund in the appropriate field. You may also add a reference or narration for better record-keeping.
Step 3:
Allocate Refund to Advance:In the "Allocation" section of the payment voucher, allocate the refund amount to the advance receipt entry that you previously recorded for the vendor.
Step 4:
Save the Payment Voucher:Review the payment voucher to ensure accuracy, and then save the entry.
Why can't we put local transactions in interstate rate?.
Local transactions cannot be put in Intrastate tax rate because local transactions are within the state and are subject to different tax rates, such as CGST and SGST. And Intrastate is subject to IGST.
Step 1: Interstate supply is where the goods or services provider is in a different state or Union Territory, and the place of supply is in a different state or Union Territory.
Step 2: Intrastate supply is where the supplier of goods or services and the place of supply is within the same state. Intrastate supplies are liable to CGST (Central Goods and Services Tax) and SGST/UTGST (State Goods and Services Tax/Union Territory Goods and Services Tax). They are levied by the Central and State/UT governments, respectively.
How do I modify pricing and vouchers in BUSY?
To modify pricing and vouchers in BUSY, you can follow these steps:
1. Open the software and go to the relevant module (e.g., Sales, Purchase, etc.).
2. Locate the voucher or item you want to modify.
3. Double-click on the voucher or item to open it.
4. Make the necessary changes to the pricing or voucher details.
5. Save the changes by clicking on the "Save" or "Update" button.
6. If you want to modify multiple vouchers together, you can use the bulk updation feature or export the vouchers to Excel, make the changes, and then import them back into BUSY.
For more detailed instructions and specific scenarios, you can refer to the BUSY documentation or contact their customer support for assistance.
I made a BC sale but it is showing as BB in my records. How can I fix this?
If you made a b2C sale but it is showing in B2B please follow these steps to solve it:
Step 1: Make sure you have selected type of dealer as UN-Registered in party master
Step 2: If using billing/shipping details option in voucher ensure that gst report basis is as per party master or as per billing/shipping details
Step 3: If it is selected as billing/shipping details it means gst report will generate according to the billing/shipping window
Step 4: If it is selected as as per party master it means gst report will generate according to the party master specified by you in voucher
Step 5: Make sure all the details specified in voucher in all the fields is accurate
The pincode I entered is not accepting digits. How can I resolve this?
To resolve the issue of the pincode not accepting 6 digits in BUSY, you can try the following steps:
1. Check if you have entered the pincode in the correct field. Make sure you are entering it in the designated pincode field.
2. Verify that you are using the correct format for the pincode. It should be a 6-digit numerical code.
3. Double-check if there are any additional characters or spaces before or after the pincode. Remove any unnecessary characters or spaces.
4. If the issue persists, try restarting the software and entering the pincode again.
If none of these steps resolve the issue, it is recommended to reach out to BUSY's customer support for further assistance.
How do I record inter-state transactions spanning different GST numbers in BUSY?
To recording inter-state transactions spanning different GST numbers in the BUSY
Step 1: Create Party Ledger for Each GST Number: Create separate party ledgers for each GST number involved in the inter-state transactions.
Step 2: Use Ledger Type General Ledger and Sub Ledger: Alternatively, use the General Ledger and Sub Ledger options to categorize and organize parties with different GST numbers.
Step 3: Select Appropriate Party Ledger During Transaction Entry: While recording transactions such as sales or purchases, select the appropriate party ledger associated with the relevant GST number.
Step 4: Specify Sale Type or Purchase Type: Depending on the nature of the transaction (sale or purchase), choose the Sale Type (for sales) or Purchase Type (for purchases) as Central- % or I/GST %, as applicable.
Can I remove the amount of freight charges from the sale amount in the GST summary as it is adjusting in sale?
If sale amount is adjusting in sale amount and you want to adjust in some other account please follow given steps:
Step 1: Take a backup of your data then Go to administration menu then click on masters submenu
Step 2: Click on bill sundry and open the freight charges master from modify or list
Step 3: After that select the adjust in sale amount option as N and select as specify here
Step 4: Tag the freight and forwarding charges account in account head to post and make sure account group of that freight should be indirect expense
Step 5: Save the changes
Step 6: Go to house keeping menu and run the regenerate dual vouchers
Step 7: After completion of this process check the report again
