Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I unable to save vouchers in BUSY? How can I fix this?
Reasons for not able to save the vochers in BUSY accouting software
1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
2.Not entered necessary fields: If you have not entered all necessary fields in the sales voucher like party name, item name etc.
Steps to follow to resolve the problems
Step 1: Login company with the super user id and password and give the rights to add voucher from user modificaiton window in administration menu.
Step 2: Enter all necessary fields in the voucher to not get error message.
I need to create vouchers in BUSY but am unable to access the voucher creation window. What should I do?
Reasons for not able to access the voucher creation window in BUSY accouting software
1.User permissions: If you are logged in with the sub user and you do not have the rights to add the voucher or modify it, you will get the error message you do not have rights to add the voucher.
Steps to follow to resolve the problem of not able to access voucher creation window
Step 1: Login company with the super user id and then go to administration menu.
Step 2: Then select option users from it and click on modify option to modify user configuration.
Step 3: Then navigate to the menu rights option and give rights to modify voucher to the sub user
Is it possible to keep the sale price of items party wise ? If yes, then how?
Yes, it is possible to fix the sale price Party Item wise as need to follow below steps:
Step 1: Go to Administration then click on Configuration.
Step 2: Then go to Inventory tab and select item Prcing Mode in vouchers
Step 3: Then select Party item wise price discount structure.
Step 4: Select mode as mixed mode.
Step 5: Then get back to Administration and Click on Configuration.
Step 6: Under configuration menu click on Party Item price structure.
Step 7: Select Mode such as Party item wise and select the party from Select party dropdown .
Step 8: Then select the item to shown on the grid and click on Download button.
Step 9: Then grid will be loaded with item then can specify the sale price and save configuration.
Why am I unable to save changes or updates in BUSY? What could be causing this issue?
There could be several reasons why you are unable to save changes or updates in BUSY. Some possible causes could include:
1. Insufficient user permissions: Make sure you have the necessary access rights to save changes. Check with your system administrator or the software's support team to ensure you have the correct permissions.
2. Software version: Ensure that you are using the latest version of BUSY. Older versions may have bugs or limitations that prevent changes from being saved. Update the software to the latest version if necessary.
3. Connectivity issues: If you are experiencing network or internet connectivity problems, it may affect your ability to save changes. Check your internet connection and ensure it is stable and functioning properly.
From which voucher can we pass the refund against an advance receipt in BUSY accounting software?
To pass the refund against an advance receipt in BUSY accounting software follow the below steps:
Step 1:
Access Payment Voucher:In the payment voucher, select the vendor or party to whom the refund is being issued. This should be the same party from whom you received the advance payment.
Step 2:
Enter Payment Details:Enter the details of the payment, including the amount of the refund in the appropriate field. You may also add a reference or narration for better record-keeping.
Step 3:
Allocate Refund to Advance:In the "Allocation" section of the payment voucher, allocate the refund amount to the advance receipt entry that you previously recorded for the vendor.
Step 4:
Save the Payment Voucher:Review the payment voucher to ensure accuracy, and then save the entry.
What are the best practices for invoice data entry in BUSY to avoid common errors or issues?
The best practices for invoice data entry in BUSY to avoid common errors or issues include:
Step 1. Double-checking all invoice details for accuracy before entering them into BUSY.
Step 2. Ensuring that invoice numbers are unique and not duplicated.
Step 3. Verifying that the tax codes and rates are correctly assigned to each invoice.
Step 4. Avoiding typos or extra spaces in the invoice data.
Step 5. Regularly updating and maintaining the software to the latest version.
Step 6. Keeping a backup of critical company data to prevent data loss.
Step 7. Following proper procedures for recording discounts, taxes, and other financial details in invoices.
Step 8. Reconciling invoice data with bank statements and other financial records to identify any discrepancies.
How do I correct a wrong entry or transaction recorded in the past in the accounting software?
To correct a wrong entry or transaction recorded in the past in the accounting software, you can follow these steps:
1. Locate the incorrect entry: Identify the specific entry that needs to be corrected.
2. Reverse the entry: Create a new entry that reverses the incorrect entry. This can be done by entering the opposite values (debit/credit) for the affected accounts.
3. Make the correct entry: Create a new entry with the correct information to replace the incorrect entry.
4. Adjust balances: Ensure that the balances of the affected accounts are updated correctly after making the corrections.
By following these steps, you can correct a wrong entry or transaction recorded in the past in the accounting software.
Can I maintain the transporter charges separately or should I adjust it in the bill amount?
In BUSY, you can post transport charges separately as well as can maintain it in the bill amount.
1.To post separate bill for transport charges in BUSY, follow these steps:
Step 1: Go to transaction section then click on journal voucher.
Step 2: Click on add then update the voucher numebr, series, date, gst nature of entry.
Step 3: Post accounting entry and save the bill.
2.To adjust transport charges in bill, follow these steps:
Step 1: Go to transaction section then click on sales voucher.
Step 2: Choose add tab then specify the voucher series, date, number, sales type, bank account in party master, material center in header part.
Step 3: Update the item details with price and quantity then apply transport charges in bill sundry and save it.
How do I modify pricing and vouchers in BUSY?
To modify pricing and vouchers in BUSY, you can follow these steps:
1. Open the software and go to the relevant module (e.g., Sales, Purchase, etc.).
2. Locate the voucher or item you want to modify.
3. Double-click on the voucher or item to open it.
4. Make the necessary changes to the pricing or voucher details.
5. Save the changes by clicking on the "Save" or "Update" button.
6. If you want to modify multiple vouchers together, you can use the bulk updation feature or export the vouchers to Excel, make the changes, and then import them back into BUSY.
For more detailed instructions and specific scenarios, you can refer to the BUSY documentation or contact their customer support for assistance.
Can I remove the amount of freight charges from the sale amount in the GST summary as it is adjusting in sale?
If sale amount is adjusting in sale amount and you want to adjust in some other account please follow given steps:
Step 1: Take a backup of your data then Go to administration menu then click on masters submenu
Step 2: Click on bill sundry and open the freight charges master from modify or list
Step 3: After that select the adjust in sale amount option as N and select as specify here
Step 4: Tag the freight and forwarding charges account in account head to post and make sure account group of that freight should be indirect expense
Step 5: Save the changes
Step 6: Go to house keeping menu and run the regenerate dual vouchers
Step 7: After completion of this process check the report again
