Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How long does it take for credit notes to reflect correctly in BUSY?
Credit notes in BUSY should reflect correctly immediately after they are created and saved in the software. There should not be any delay in the reflection of credit notes.
What are the different types of GST invoices I can generate using BUSY?
BUSY allows you to generate different types of GST invoices, such as sales invoice for your customers, purchase invoice for your suppliers, registered exp entry for your expenses, etc.
How do I add fruits and vegetables details in the invoice in BUSY?
To add fruits and vegetables details in BUSY you need to create item master as a fruit and vegetables then you can create invoice from transactions tab in BUSY
The extra narration I entered is not showing up, what should I do?
If the extra narration is not showing up, you should check if it was entered correctly and make sure that the option to show short narration is enabled.
How is the IGST amount calculated in the software? Can I edit it?
The IGST amount is calculated automatically by the software based on the tax rate and the value of the transaction. It can be edited manually in the voucher.
I'm having trouble with GST calculations in BUSY. What could be causing this?
Step 1: Go to the Administration Menu. Click on Master.
Step 2: Click on the Item Master Select tax Category
Step 5: Click on Save to save the account, Master.
Why am I getting an error for entering quantity as NA in BUSY?
In BUSY, you cannot enter 'NA' as the quantity for an item. You need to enter a valid quantity or put '0' if it is a service item.
What are the steps to follow to delete a bill in the software?
To delete the voucher in the BUSY then you need to open the required voucher in modify mode and press the f8 shortcut key to delete the voucher.
How do I enter narrations or notes for individual bills sent to customers?
You can enter narrations in the Narration field available in sale voucher and it will be shown in the invoice printing which you can send to your customers.
Why is the total amount in my invoice different than the taxable amount plus GST?
If your invoice value and taxable value plus gst value showing different amount it is because you applied any of other expenses bill sundry after tax in voucher.