Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Some bills that were due April-June are showing in Sections & Why did they change sections?
The bills were changed to Sections 17 & 5 because of changes in the rules related to ineligible ITC and may be your entry comes under this section
I'm unable to find the commission category under Transaction Details in BUSY. What should I do?
If you have configured salesman commision on voucher level then you can mention the salesman name with their commission in the salesman window appear while saving the voucher.
I am using the multi rate in the sales voucher but when click on F4 tab to pick the tax rate bill sundry automatically its showing zero.Why?
If the tax rate is showing zero when pick from f4 in the voucher then make sure that you have mentioned the tax category in the item master.
Do i need to manually enter the shipping party name in the billing and shipping address window if there is no shipping party in the system?
Yes, you need to manually enter the shipping party name in the billing and shipping address window if there is no shipping party in the BUSY software.
I need to record different expense lines for customs/clearing charges and agency fees in the same import bill in BUSY. How can I achieve this?
If you want to record the different expenses in the import bill then you need to create the bill sundry for each charges and apply in the voucher.
What details do I need to enter while creating a new invoice?I am getting errors while generating invoice. How to resolve invoice generation errors?
To generate new invoice you need to enter details like:
Step 1 : VOucher series
Step 2 : Voucher number and date
Step 3 : Party name
Step 4 : Item details
I created a voucher series in BUSY but one of my users is unable to see it. What could be the reason for this?
If you created a voucher series in BUSY but one of your users is unable to see it, then don't have the right to see the voucher series.
I want to delete an old transporter but it is still showing even after deletion. How do I completely remove the old transporter?
If you want to delete transporter name. So, Simpy press F4 key in transport field and select transporter name and then press F8 key and delete it .
Can the PO number be automatically added to the invoice?
Yes, the PO number can be automatically added to the invoice in BUSY software if you have defined the PO number in the optional field of the voucher.
How do I change the taxable amount calculation in invoices
To modify the taxable amount in your invoices, you can edit your voucher and change the basic price of the item. The taxable value will be updated automatically.