Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How to fix incorrect calculations in the vouchers?
To fix incorrect calculations in the vouchers, you need to follow these steps:
Step 1: Check that the price of the products is entered correctly.
Step 2: Check that the tax category of the items is specified correctly in the item master. This will help to apply the correct tax rate and amount to your transactions.
Step 3: Check that the discount given is entered correctly and has the right structure.
Step 4: Check that the additional charges added through Bill Sundry have the correct accounting configuration.
Further for any assistance you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. Alternatively, you can email us your query at support@busy.in.
How to record a purchase and specify local or central tax for it in BUSY software
To record a purchase and specify local or central tax for it in BUSY software, Follow these steps:
Step 1: Go to the Transaction Menu
Step 2: Click on Purchase
Step 3: Press enter on add
Step 4: Select series,specify the date & voucher number
Step 5: Then select purchase type according to party billing state if party belongs to same state then select purchase local single tax/multirated /incl. and if party belongs to other state then select central purchase and according to purchase you apply local or central tax on your voucher.
Step 6: Fill in the required Details of the voucher like: party, item, qty etc.
Step 7: Save the information by clicking on the Save button or pressing F2.
Can't find option for GST invoices in BUSY. What settings for BB?
Follow below steps to find the option for GST invoices in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Then Select feature/options.
Step 4: Under it click on GST/VAT.
Step 5: Enable GST in it.
Step 6: Specify the type of dealer and filling frequency.
Step 7: Mention your company GSTN in given option.
Step 8: Also can create default GST masters.
Step 9: Save configuration and go back.
Step 10: Go and create desired voucher.
Step 11: Ensure that billing party must be registered.
Step 12: As specify the GSTN in billing party master.
Step 13: Save configuration and create an invoice.
The invoice totals are not calculating properly in BUSY. What could be the reason and how can I fix this?
If the invoice totals are not calculating properly in BUSY, several reasons could be causing the issue. Here are some troubleshooting steps to help identify and resolve the problem:
1. Check Data Accuracy: Ensure that all the data entered in the invoice, including quantities, prices, and tax rates, is accurate. A simple data entry error could lead to miscalculations.
2. Verify Tax Rates: Confirm that the correct tax rates are applied to each item on the invoice. Incorrect tax rate can result in inaccurate totals.
3. Check Discounts and Charges: If you are applying discounts or additional charges to the invoice, review these entries to make sure they are entered correctly and are contributing to the total as intended.
Why is the name of the party not showing up in drop down while creating a sale or purchase voucher?
The name of the party may not be showing up in the drop down list while creating a sale or purchase voucher in BUSY due to several reasons:
1. Ensure that the name of the party is correctly entered and saved successfully in company.
2. Ensure that the group or under group of the party master must be either sundry debtor, sundry creditor, cash-in-hand, or bank.
3. Check if the party is marked as deactivated, as in such cases, those account masters will not show up in the drop down list when adding a voucher.
4. Verify if there are any filters applied on the value for the party dropdown from voucher configuration. Such filters might be excluding the party name from being displayed.
I am unable to match my purchase invoices with the supplier invoices downloaded from GSTN. How can I resolve this?
To resolve the issue of not being able to match purchase invoices with supplier invoices downloaded from GSTN, you can try the following steps:
Step 1. Ensure that all the purchase invoices are entered correctly in BUSY.
Step 2. Verify that the supplier invoices downloaded from GSTN are accurate and complete.
Step 3. Check for any discrepancies in invoice numbers, amounts, or other details between the two sets of invoices.
Step 4. If there are missing or mismatched invoices, contact the supplier to obtain the correct invoices or rectify any errors.
Step 5. Update the purchase invoices in BUSY with the correct information.
Step 6. Reconcile the purchase invoices with the supplier invoices again to ensure they match accurately.
Steps to update information or make changes in BUSY and where to find options for editing and updating data?
If want to update information or make changes in BUSY then please follow
the given steps
Step 1: Go to the company menu.
Step 2: Then edit company and update information here.
Step 3: If you want to update information of party or item
Step 4: Then go to the administation
Step 5: Then master
Step 6: Then select the particular master then modify
Step 7: Then select the master from the list whose details you want to modify
Step 8: Do the modification and updation then save.
If still having any issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
How can I filter items in the drop-down list based on group when adding them to a bill?
If you want to filter items in the dropdown list based on group when adding them to a bill please follow these steps:
Step 1: Go to transactions menu then click on voucher such as sale,purchase etc
Step 2: Select add option to create a new invoice,after that specify the required fields such as voucher number,date,party name and sale or purchase type etc
Step 3: Go to item grid and open dropdown menu
Step 4: Now press the shortcut key CTRL+F and You will see filter option so specify the group name of an item in filter value and click on ok button
Step 5: Now You will be able to see all the items of a specific group in drop down list
How can I correct or delete multiple vouchers created in BUSY?
For Muliple Voucher Deletion, Pls follow the below steps.
Step 1: Use the shortkey CLT+ALT+D
Step 2: Then click on vouchers Option
Step 3: Select the vouchers for deletion either all vouchers or selected vouchers according to the date range.
For Muliple Voucher Creation : Though excel can correct the in bulk.
Step 1: Click on Administration
Step 2: Then Data Export Import
Step 3: Then Import Vouchers from Excel
Step 4: Select the required Voucher Type
Step 5: Create the Format
Step 6: Configure Format of data field as per excel column
Step 7: Specify the Excel data sheet & Import it.
Note :- Do Process After Data Backup. Excel import is on chargeable basis.
How to apply Discount and Allowance in Purchase Voucher in BUSY
We can apply discount and Taxes At Item Level & At Voucher Level.
For Discount At Item Level :
Step 1:- Administration
Step 2:- Configuration
Step 3:- Voucher Series Configuration
Step 4:- Select Voucher Type & Series
Step 5:- Voucher Configuration
Step 6:- Enable the Item Wise Discount
Step 7:- During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Discount can apply the Discount Bill sundry which will calculate on Overall voucher amount.
Pls Follow the Below Steps:
Step 1: Administration
Step 2: Masters
Step 3: Bill Sundry
Step 4: Add
Step 5: Select Bill Sundry Type - Subtrative and Bill Sundry Nature - Others
Step 6: Enable the Option for Costing and Accounting in the Voucher as per your requiredment.
Step 7: During voucher entry, Apply the Bill Sundry.
