Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Is there a maximum number of items that can be added to a single sales voucher?
Yes, there is a maximum number of items that can be added to a single sales voucher in BUSY . The maximum number is 999.
Do i need to enter the discounted price in the amount field while entering a voucher?
When you enter a voucher in BUSY the value in the amount field will auto pick based on the quantity and price you have mentioned.
How can I delete or edit the ship to address for an e-bill in BUSY?
To edit or delete ship to address:
Step 1 : Click on transactions
Step 2 : Sales
Step 3 : Modify
Step 4 : Edit the ship to address
What is the “POS” field and when should I use it in BUSY Accounting software?
The "POS" field in BUSY Accounting software stands for Point of Sale and it should be used when making sales transactions at a physical location.
Why is VAT still being calculated in my vouchers when I have moved to GST?
If Vat is calculating on your vouchers even you have moved to GST then make sure you have selected correct GST Sale / Purchase Type.
What happens if I cancel an invoice will it delete the voucher record completely?
No, canceling an invoice will not delete the voucher record completely. The voucher record will still exist, but the invoice will be marked as canceled.
I am having trouble registering bills that are non-taxable/exempt. How should these be handled?
Non-taxable/exempt bills should be registered as exempt and passed without applying any tax. If you want to apply for exempted tax, you can do so.
How can I resolve the issue of cancelled documents not updating instantly in BUSY?
When you cancel a bill in BUSY, it will be instantly updated and reflected in the cancelled vouchers report and the document summary of GSTR1.
What information needs to be entered in the shipping details section of the software?
The shipping details section in BUSY software requires the shipping address of the party to whom the goods are being shipped or going to delivered.
Can I transfer an account vocuher entries to another account instead of deleting it?
Yes, you can transfer an account voucher entries to another account instead of deleting it completely in BUSY by modifying voucher and selecting another account.