Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I'm confused on whether I need to generate an invoice or not. Who should I confirm this with my CA, accountant, CEO, party?
You should an invoice when your party is decided the goods that he wants to purchase and when he say to do the same.
My supplier sent an invoice with a different item quantity than our purchase order, how do I handle this discrepancy in BUSY?
To handle invoice quantity discrepancy in BUSY, you need to make sure that you have not adjusted the qty more than the reference qty.
I have some stock/inventory left over in my business. How do I record it correctly in BUSY for income tax purposes?
If you have some stock that you want to add in BUSY then you can enter through Purchase voucher,stock journal and Metrial Received voucher.
Why am I unable to see the tax amount in some invoices but not in others? How can I fix this?
If You save the voucher without apply tax then tax not show in voucher. Open voucher and click on apply tax and resave voucher.
What is the maximum number of billing and shipping addresses that can be added for a single invoice in BUSY?
The maximum number of billing and shipping addresses that can be added for a single invoice in BUSY is not specified in the documentation.
I am facing an issue with entering general and contra entries in the software How can I fix this
Please provide more details about your query. What kind of error are you facing when you enter a Journal or contra voucher in BUSY?
Why does an invoice not show as completed in BUSY after saving, and how to mark it as completed?
Once the invoice is saved, it is considered complete. There is currently no option available to separately mark it as complete in the system.
What should I enter as the price and sale price for the product when generating a bar code number?
You can enter the sales price and other required fields as per the requirement in the sales price field while generating a barcode number.
What needs to be done after making changes to an item to ensure it takes effect in a voucher?
After making changes to an item in BUSY, you need to re enter that item after removing it to take effect in a voucher.
The tax amounts are not getting calculated automatically. What could be the issue and how can I fix it?New
If tax amount not automatically calculating check the tax category and tax rate applied in item master then the tax amount will automatic calculate.