Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
How do I record a vendor credit memo for returns in BUSY? It doesn't seem very intuitive.
To enter vendor credit memo go to:
Step 1 : CLick on transactions
Step 2 : Select credit note
Step 3 : Add details and save
The quotation and outwards sections seem to be reversed in BUSY. How do I correct this?
In BUSY, there is no provision to change the order of voucher such as sales, quotation, etc so it can not be reversed.
What should I enter in the item field when creating a credit note transaction in BUSY?
In BUSY, you need to mention item name, qunantity, unit, price and amount as per return items, when creating a credit note transaction.
I am getting losses as BUSY is not picking latest purchase rate what should I do?
You should update the latest purchase rate in the item master to ensure that BUSY picks up the correct rate and avoids losses.
The software is asking for a HSN code for the rent invoice. What HSN code should I use for rent received?
If you want to know the HSN code, kindly contact your CA or Tax Consultant, as it depends on your Annual Turnover (AATO).
The purchase invoice date and original purchase date are different in my records. How can I capture both dates in BUSY?
BUSY allows you to enter two different dates for a purchase voucher: The invoice date and The purchase bill date during voucher entry.
I am unable to enter special characters like &, #, @ etc in the voucher number. How can I resolve this?
We cannot enter special characters like &, #, @, etc. in the voucher number because they are not accepted in the government portal.
Can I still do IGST billing even though the sale type and purchase type name has been changed to Central?
Yes, you can still do IGST billing even though the sale type and purchase type name has been changed to Central in BUSY.
Some of my item descriptions show up blank on invoices. What might cause this and how can I fix it?
If the item description appear bank in voucher, then make sure you have specify the item description for particular item during voucher entry.
I want the tax amount to be calculated based on the item price. How can I set that up?
If you want to calculate tax amount based on item price then by default
it is set on to calculate tax on item price.