Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
I have shown incentive & commission as separate income but deducted from sales. Is this causing P&L and GST mismatch?
Yes if you have shown incentive & commission as separate income but deducted from sales it may cause P&L and GST mismatch
The software is not saving my recent changes to an order. How can I ensure my updates are retained?
If you have done some changes in an order and it is not being saved you can try by resaving voucher again.
Why is the software asking for transport name when I only want to enter the vehicle number?
If you only want to enter vehicle number then you can ignore the transport name field and proceed after entering vehicle number.
I am unable to find the configuration settings in the software. Where can I access the configuration?
To Find The Configuration Setting, Follow These step:
Step 1: Go to adminstration menu.
Step 2: Then select Configuration option.
What is the correct way to set the distance for generating accurate e-way bills in BUSY?
The correct way to set the distance for generating accurate e-way bills in BUSY is to set the distance to 0 km.
Can we adjust the sales voucher with a different tax rate than the original rate applied?
Step1: In the GST RCM - No, We have to adjust the same Tax rate reference which was created during receipt voucher.
Is there a way to permanently save the shipping address instead of typing it every time?
No, there is no way to permanently save the shipping address in BUSY. The address needs to be manually entered every time.
How do I switch from cash invoices to BB invoices?
For the same, Select the registered party in the invoice then it will show in the B2B section of the GST return.
Why should I adjust a sales order in sales invoice?
If your order is successfully delivered to the customer then you should adjust that sales order into sales invoice for accounting purposes.
How do I handle pricing for non-margin products like fertilizers?
To handle price for fertilizer you need to enter price in master of item created for fertilizer and sale on that price