Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Why am I getting an error message that GST is not charged when trying to save a voucher? What should I do?
If you are getting an error message that GST is not charged while trying to save a voucher in BUSY, you need to follow these steps :
Step 1 : If you selected sale or purchase type multi rate or single tax rate in that case when you save voucher put cursor in first row in bill sundry then apply shortcut key F4 and tax will automatically applied in voucher and click on save button.
Step 2 : If you selected sale or purchase type item wise tax in that case you have to press enter key after item amount column on each item tax will automatically apply as per item master tax rate and click on save button.
Can I generate invoice with billing address as my branch office but shipping address as client's main office in BUSY?
If you want to generate with billing address as your branch office but shipping
address as clients main office then please follow the given steps
Step 1: Go to administration then configuration then voucher series
confguration then sale then main series then voucher configuration.
Step 2: Here you need to enable option of separate billing shipping details then
save.
Step 3: Then Go to transaction then sale then add then while saving you will
get a popup while saving i.e bill to ship to details here you need to
enter the address of main office of client then proceed to save.
Step 4: Now, both address billing address as well as shipping address will be
printed on the voucher.
Can a quotation voucher be converted into a sales or purchase order directly in BUSY ?
Quotation voucher to be converted into a sales or purchase order directly in BUSY follow the below steps:
Step1:
Create Quotation: Enable Sales/purchase Quotation from Inventory menu . Configure quotation options properly .
Step 2 :
Create Sales /Purchase Order/ Invoice : BUSY software allows us to convert from pick-up sales/Purchase Quotation with the help of function key F11. This includes all item details information, bill sundry information of the invoice .
Step 3:
Review and Verify the Invoice : Need to adjust Quotation reference in the order/ invoice from the auto populate window . Double-check the information on the order/ invoice to ensure accuracy and completeness. Verify that all relevant details are included and correctly calculated.
How can i do billing of rent paid on GST % in BUSY?
If you wants to do enter an invoice on rent paid with GST 18%,you can follow given steps:
Step 1:Go to the Administration menu,
Step 2:Click on Masters,
Step 3:Click on Account,here you can create an account as Rent Paid,and select group Expense(Indirect/Admn.),save this master.
Step 4:Click on item,here you can also add and item as Rent Paid,mention Tax category as GST 18%,then there is an option in the bottom, sepcify purchase Account,Tag here Rent Paid Account and save this master.
Step 5:Now go to the transaction menu,
Step 6:Click Purchase,then click add,Please enter the voucher here,select the rent paid item,then enter all the information along with the voucher and save.
My barcode is not scanning properly. How do I get it fixed?
To fix the issue of your barcode not scanning properly, you can try the following steps:
1. Ensure that the barcode is printed clearly and is not damaged or smudged.
2. Check if the barcode scanner is functioning correctly and is properly connected to the system.
3. Make sure that the barcode scanner is compatible with the barcode format you are using.
4. Adjust the scanner settings to optimize the scanning process, such as the scanning speed and sensitivity.
5. Clean the barcode scanner lens to remove any dirt or debris that may be affecting the scanning accuracy.
6. If the issue persists, you may need to consult the manufacturer or technical support for further assistance.
How is tax applied in BUSY additive or inclusive of item cost?
In BUSY, you can either charge tax on inclusive basis or additive basis as per need.
1.To charge tax at inclusive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify tax inclusive sales or purchase type.
Step 3: Mention all the required details then save the invoice.
2.To charge tax at additive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify multi rate or item wise sales or purchase type.
Step 3: Mention all the required details then save the invoice.
How can I enable the option of the transport window in BUSY?
To enable the option of the transport window in BUSY, follow below steps:
Step 1: Go to Administration menu and then click on configuration submenu
Step 2: Then click on voucher series configuration option and select invoice type and series as per you preference and then click on voucher configuration tab
Step 3: After that enable input transport details as Y and save the changes by click on save option
Step 4: Then go to Administration menu and then click on configuration submenu
Step 5: After that select features and options and then GST and VAT tab Now enable option of transport details in local sale and purchase as Y and choose save to save changes and check by entering sale invoice.
How to adjust sales entry in sales return voucher?
If you want to adjust the sales entry in sales return voucher please follow these steps:
Step 1: Go to transactions menu then click on sales return voucher
Step 2: Click on add button to create a sales return voucher
Step 3: Specify the necessary details such as series,date and voucher number etc
Step 4: When You press enter in party field a window will appear for original sale details
Step 5: Specify the voucher number of sales voucher that you want to adjust in sales return
Step 6: After that other field of original sale details will fill automatically when you enter in the grid
Step 7: After that you can specify item name,price and amount and proceed to create a voucher
Fix issues with vouchers and incomplete vouchers in BUSY?
To fix issues with vouchers and incomplete vouchers in BUSY, you can follow these steps:
1. Check for incomplete vouchers: Go to the "Check Incomplete Voucher" option and delete any incomplete vouchers that are causing errors.
2. Delete junk characters: Use the "Check Junk Character" option to clean up any junk characters in your vouchers and master items.
3. Regenerate dual voucher: If a voucher is stuck and not showing in the list, run the "Regenerate Dual Voucher" option in the housekeeping menu.
4. Take a backup: Before making any changes, it's always recommended to take a backup of your data.
If you're still experiencing issues, it's best to contact the customer support team for further assistance.
How to select right sale type?
You have to select sale type according to your party state & item tax
i: if your adding sale voucher with the party belongs to same state then you have to select Local Sale type
ii: if party belongs to other state then you have to select central sale type
iii: if your adding sale vch. with single tax rate item then you have to select Local/Central - Tax rate (5%,12%,18%, 28%zero rated, exempt etc)
iv: if your enter a sale voucher with multi tax rate items then you can select sale type Local/Central-itemwise/multirated
V:if you enter a sale price in which tax already added then you have to select sale type Local/Central - taxincl.
