Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

I am trying to record an import of goods transaction but it is showing in BB instead of imports. How can I fix this?

 For record import of purchase entry in BUSY you have to follow some steps : 
Step1: Create purchase type master with the name of import purchase taxable or exempt select import normal in type of transaction of purchase type master.
Step 2:Create bill sundry and tag account ledger under current asset group with the name igst paid against import.
Step 3: Create bill sundry of custom duty, and other charges and igst import and in which tag ac ledger igst paid against import and igst input ledger.
Step 4: Create a dummy party master and enable multicurrency option in it and then pass journal entry with real party and then can create purchase voucher with dummy party.

Why am I getting an error message that GST is not charged when trying to save a voucher? What should I do?

 If you are getting an error message that GST is not charged while trying to save a voucher in BUSY, you need to follow these steps :
Step 1 : If you selected sale or purchase type multi rate or single tax rate in that case when you save voucher put cursor in first row in bill sundry then apply shortcut key F4 and tax will automatically applied in voucher and click on save button.
Step 2 : If you selected sale or purchase type item wise tax in that case you have to press enter key after item amount column on each item tax will automatically apply as per item master tax rate and click on save button.

Can I modify item details after using them in a voucher?

 We can modify item details after using them in vouchers in the following cases
1.If voucher belongs to the period in which gst return is pending or not filled
2.If e invoice or e waybill is not generated for the voucher
3.If you have user right to modify the voucher after entry
4.And steps to modify the item details in vouchers are given below
Step 1 Go to transactions
Step 2 Select the required voucher
Step 3 After selecting voucher options will be shown add,modify or list
Step 4 Select modify and enter voucher number and open the voucher
Step 5 Modify the item entries as saved in voucher and then save the changes

How can i enter current assets entry in the purchase voucher?

 To enter current assets entry in the purchase voucher, you need to follow these steps:
Step 1: First you need to create an item by going to administration menu then select configuration sub menu.
Step 2: Select masters then choose item option and click on add.
Step 3: Enter the required details such name, unit, group and at bottom you need to specify the purchase account as current assets account.
Step 4: On right side bottom set Y on don't maintain stock balance option then save.
Step 5: Now, go to transactions menu then select purchase voucher and click on add.
Step 6: Enter all the necessary details such as date, voucher number, purchase type, party, and select that item, etc then save.

Can a quotation voucher be converted into a sales or purchase order directly in BUSY ?

 Quotation voucher to be converted into a sales or purchase order directly in BUSY follow the below steps: 

Step1:
Create Quotation: Enable Sales/purchase Quotation from Inventory menu . Configure quotation options properly .
Step 2 :
Create Sales /Purchase Order/ Invoice : BUSY software allows us to convert from pick-up sales/Purchase Quotation with the help of function key F11. This includes all item details information, bill sundry information of the invoice .
Step 3:
Review and Verify the Invoice : Need to adjust Quotation reference in the order/ invoice from the auto populate window . Double-check the information on the order/ invoice to ensure accuracy and completeness. Verify that all relevant details are included and correctly calculated.

How to adjust sales entry in sales return voucher?

 If you want to adjust the sales entry in sales return voucher please follow these steps:
Step 1: Go to transactions menu then click on sales return voucher
Step 2: Click on add button to create a sales return voucher
Step 3: Specify the necessary details such as series,date and voucher number etc
Step 4: When You press enter in party field a window will appear for original sale details
Step 5: Specify the voucher number of sales voucher that you want to adjust in sales return
Step 6: After that other field of original sale details will fill automatically when you enter in the grid
Step 7: After that you can specify item name,price and amount and proceed to create a voucher

Fix issues with vouchers and incomplete vouchers in BUSY?

 To fix issues with vouchers and incomplete vouchers in BUSY, you can follow these steps:
1. Check for incomplete vouchers: Go to the "Check Incomplete Voucher" option and delete any incomplete vouchers that are causing errors.
2. Delete junk characters: Use the "Check Junk Character" option to clean up any junk characters in your vouchers and master items.
3. Regenerate dual voucher: If a voucher is stuck and not showing in the list, run the "Regenerate Dual Voucher" option in the housekeeping menu.
4. Take a backup: Before making any changes, it's always recommended to take a backup of your data.
If you're still experiencing issues, it's best to contact the customer support team for further assistance.

How can i do billing of rent paid on GST % in BUSY?

 If you wants to do enter an invoice on rent paid with GST 18%,you can follow given steps: 
Step 1:Go to the Administration menu,
Step 2:Click on Masters,
Step 3:Click on Account,here you can create an account as Rent Paid,and select group Expense(Indirect/Admn.),save this master.
Step 4:Click on item,here you can also add and item as Rent Paid,mention Tax category as GST 18%,then there is an option in the bottom, sepcify purchase Account,Tag here Rent Paid Account and save this master.
Step 5:Now go to the transaction menu,
Step 6:Click Purchase,then click add,Please enter the voucher here,select the rent paid item,then enter all the information along with the voucher and save.

My barcode is not scanning properly. How do I get it fixed?

 To fix the issue of your barcode not scanning properly, you can try the following steps:
1. Ensure that the barcode is printed clearly and is not damaged or smudged.
2. Check if the barcode scanner is functioning correctly and is properly connected to the system.
3. Make sure that the barcode scanner is compatible with the barcode format you are using.
4. Adjust the scanner settings to optimize the scanning process, such as the scanning speed and sensitivity.
5. Clean the barcode scanner lens to remove any dirt or debris that may be affecting the scanning accuracy.
6. If the issue persists, you may need to consult the manufacturer or technical support for further assistance.

How is tax applied in BUSY additive or inclusive of item cost?

 In BUSY, you can either charge tax on inclusive basis or additive basis as per need.
1.To charge tax at inclusive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify tax inclusive sales or purchase type.
Step 3: Mention all the required details then save the invoice.
2.To charge tax at additive basis, follow these steps:
Step 1: Go to transaction section then select the required voucher option.
Step 2: Now, Click on add then mention the series, date and voucher number. Specify multi rate or item wise sales or purchase type.
Step 3: Mention all the required details then save the invoice.