Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
Do I need to cancel a bill if I want to cancel E-invoice from BUSY?
Yes you need to cancel bill if you want to cancel E invoice from BUSY.
If you want to cancel e invoice from BUSY follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on voucher such as sale,purchase etc
Step 3: Then open that invoice from modify or list button that you want to cancel along with e invoice
Step 4: Then press the shortcut key alt+x to cancel the voucher and then specify the narration if required then it will ask you to E cancel invoice from government portal select it as Y then specify the reason and remarks and proceed
Step 5: E invoice and voucher both are cancelled successfully
Why is the processing charge not automatically added to Sale bill and purchase bill?
The processing charge will not automatically added to Sale Bill or Purchase Bill in BUSY. You need to configure the same via Bill Sundry. Please follow the below steps to configure:
Step 1: Go to administration menu and select Masters Menu
Step 2: Go to Bill Sundry section at the bottom of the form and add Processing Charges.
Step 3: Select Bill sundry type as Subtractive or Additive as per the treatment you want.
Step 4: In the Adjust Sales Account section, select 'No' and specify the account in which you want to adjust this processing charge
Step 5: Tag your processing fees account here and save the bill sundry. To save you also press F2.
Where should I enter Section () related entries in BUSY?.
In BUSY you can enter Section 9(5) related entries in Sale vouchers
Step 1: Go to Administration Menu and click on Sales Type
Step 2: Under Sales type click on Add.
Step 3: Enter Sale Type Name.
Step 4: Click YES to Supplies notified u/s 9(5) option.
Step 5: Select Taxation type exempt.
Step 6: If required Create party account as Zomato Or Swiggy and select in e-commerce portal name.
Step 7: click on Save.
Step 8: Enter Sales voucher entry and select sale type as created for u/s 9(5).
Step 9: Click on save and you can check GSTR 3B report.
How do I make an entry for expenses in BUSY?
To make an entry for expenses in BUSY, you can follow these steps:
Step 1: Go to transactions and you pass the entry through either a payment voucher or a purchase voucher.
Step 2: In the payment voucher, select the GST nature as Registered Expense B2B and debit the expense account, tax account as per state, and credit the either party and cash account.
Step 3: In the purchase voucher, create an expense account as an item and mention the expense account in the purchase account. The expense entry will show in the expense group instead of purchase, and enable the option "Do Not Maintain Stock Balance" in the item master.
Why is not the GST being calculated for just one item in the sales invoice, while it is working fine for all the other items in BUSY?
If GST is not being calculated for just one item in the sales invoice, while it is working fine for all the other items in BUSY, follow below steps:
Step 1: Go to administration menu then select masters submenu
Step 2: Then select item option and then select modify option
Step 3: After that mention the tax category in item master and then select save
Step 4: Now Go transaction menu and select Sale invoice
Step 5: After that select Add option and specify series, date, sale type as multirate and other details as per requirement
Step 6: Then enter item details and go to bill sundry grid, then apply tax by using F4 and save invoice.
I'm trying to save changes made to a voucher in BUSY, but it is not saving. What could be the reason, and how can I save the voucher after making changes?
If you are not able to save the voucher then there could be various reasons.
Step 1: If you are sub user then make sure you have rights to modify the voucher.
Step 2: If you are modifying the challan voucher which is already adjusted in the sale and purchase then not able to modify it .
Step 3: If the voucher is audited by the super user then cannot modify it.
Step 4: If the voucher is approved by the super user or the user who have approval rights then cannot modify it.
Step 5: If you are entering the voucher for the branch which you have no rights.
My attempts to enter the % GST rate for items are met with an error saying invalid GST %.How can I resolve this and ensure the correct rate is applied?
If you're attempting to set a 28% GST rate for your items, but the system keeps defaulting to 18%, here's how you can make sure it's set correctly:
Step 1: When you're entering a sales or purchase voucher in BUSY, the software might remember the last voucher you used and use that rate. To change it to 28%, select Local/Central-28% as the sales or purchase type. Then, press the F4 key, and the system will automatically apply the 28% GST rate to your bill.
Step 2: You can use the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.
When I try to add a % GST rate to my items, the system defaults to %. What steps should I take to set the correct rate?
If you're attempting to set a 28% GST rate for your items, but the system keeps defaulting to 18%, here's how you can make sure it's set correctly:
Step 1: When you're entering a sales or purchase voucher in BUSY, the software might remember the last voucher you used and use that rate. To change it to 28%, select Local/Central-28% as the sales or purchase type. Then, press the F4 key, and the system will automatically apply the 28% GST rate to your bill.
Step 2: You can use the sales type as Local/Central Itemwise or Local/Central TaxIncl to ensure the correct GST rate is applied to your items.
I want to delete a ledger series that is not in use. What is the process to delete a ledger series in BUSY?
In BUSY, if you want to delete a ledger series that is no longer in use, follow these steps:
Step 1:Delete All Transactions from the Series
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
Step 5: Access Voucher Series Configuration
Step 6'; Select the Particular Voucher Type
Step 7: Delete the Series
I am not able to save my voucher in BUSY. What could be causing this error, and how can I fix it?
If you not able to save the voucher then check the following steps.
Step 1: Make sure that voucher amount should not be in negative value.
Step 2: Check if you have apply any zero value validation for the voucher from the voucher series configuration of that voucher type and series.
Step 3: If you set the warning for the negative stock then voucher will get saved.
Step 4: You will not able to re save the challan voucher if already adjusted in the sale and purchase.
Step 5: Check if the voucher is already approve by the approval user then you will not be able to save the voucher.