Frequently Asked Questions

To add the ship-to address in sales voucher you need to follow below steps:
Step 1: Go to Administration and then click on Configuration.
Step 2: Under Configuration tab Click on Voucher Series Configuration.
Step 3: Then Click on the voucher type such as sales.
Step 4: Then select the voucher series and click on voucher configuration.
Step 5: Enable Separate Billing Shipping details by making Y then save the configurations.
Step 6: Then go to Transaction and click on Sales option.
Step 7: Click on Add and while adding sales voucher just after you select the customer account, billing shipping window will appear.There you have to enter your ship to address details.

You can cancel any voucher in BUSY software
If you want to cancel one voucher,Please follow the given steps
Step 1) Modify that bill which one you want to cancel
Step 2) Press Ctrl with X
Step 3) It will ask to cancel, click on YES if you want to cancel oterwise click on No
If you want to cancel multiple voucher, please follow the given steps
Step1) Open respective report, like if you want to cancel sale vouchers then open sale report
Step2) Select the entries which you want to cancel
Step3) Press Ctrl with X
Step4) It will ask to cancel, click on YES if you want to cancel oterwise click on No

If supply is not showing local even if your company belongs to same state,first you have to check your company state and gstin is correctly mentioned in company information and on the other hand,while add any transaction,if you apply central tax istead of local tax in sale type for party belonging to same stat,then it will show central tax,so also while add transaction or invoice,also check billing party is either of same state or another state,according to that you have to select sale type as local or central and then tax will be applied accordngly and transaction will be shown accordingly too in gst reports

To check the category associated with a particular goods receipt, you can follow these steps:
 Step 1: This option you will get it from administration and then configuration menu.
 Step 2 : Open inventory menu from features & option . 
 Step 3 : Enable the Goods Receipt means Purchase challan . 
 Step 4 : Go to transaction menu and view the Mat. recvd from party option . 
 Step 5 : Add purchase challan 
 Step 6 : select transaction type as purchase Challan . View all details . 
 Step 7 : Add relavant information in challan and save the challan .

You should check below steps to resolve the issues with incorrect taxes being calculated in BUSY:
 Step 1: Go in relevant voucher.
 Step 2: Check that you have mention sale/purchase type correctly, as local or central.
 Step 3: Then press ALT + M in item master and check tax category.
 Step 4: Ensure the correct tagging of Bill sundry.
 Step 5: Apply tax through F4 in bill sundry.
 Step 6: After backup data, Go in House-Keeping section.
 Step 7: Then click on recalculate item tax amount.
 Step 8: Ensure you are applying tax through F4 in bill sundry.
 For further share your concern on support@busy.in

If you want to generate automatic alias for the items in BUSY please follow these steps:
Step 1: Go to add-on menu in BUSY
Step 2: Then click on item bar-code printing
Step 3: Then click on auto generate item code/alias option
Step 4: You can generate the alias for all item or group of items as required
Step 5: Then select the prefix and suffix and starting number as required
Step 6: If you want to overwrite existing item alias if alias already mentioned in some of items select overwrite as Yes otherwise select is as no and click on generate alias button and click on yes button and proceed

If you want to record a loan account and its interest, follow these steps:
Step 1: First, create the loan account. To do this go to Administration, then Masters, and then Accounts.
Step 2: Click on Add and enter the name of your account. Assign it to the group under Loans.
Step 3: Proceed to the transaction menu and make the necessary entries.
Step 4: For interest calculation, go to the Display menu and click on Interest Calculation.
Step 5: Select the interest calculation basis enter the interest rate and calculate the interest.
 Step 6: press F4 for automatic voucher entry of interest, or you can enter the voucher manually.

To test creating sample bills within BUSY, you can follow these steps:
Step 1 : Click on transactions
Step 2: Select voucher type
Step 3 : Go to the "Billing" or "Invoicing" section.
Step 4 : Click on "Create New Bill" or "Add New Invoice".
Step 5 : Enter the necessary details such as customer information, item details, and amounts.
Step 6 : Save the bill without finalizing it.
Step 7: Verify that all the information is correct and matches your requirements.
Step 8 : Once you are satisfied, you can finalize the bill and generate it.
Step 9 : Check if the bill is generated successfully and if all the details are accurate.

If you want to add the expense amount in the taxable value. Then either create and apply the expense bill sundry in the voucher before the GST bill sundry or can create expense as an item master.
 Pls follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Masters
 Step 3: Then Item 
 Step 4: Then Add by the expense name
 Step 5: In the left side, mention the expense account under specify purchase account so it will show in the expense head in balance sheet. Enable the dont maintain stock balance option so that stock will not get maintain.

If the tax rate not being applied properly even when the tax rate is mentioned properly in tax category of each item there could be a several reasons of it:
Step 1: If you are using date wise tax rate feature in that case you may face this issue
Step 2: If you have specified tax rate on the basis of price you may face this issue
Step 3: If you have selected wrong sale or purchase type in voucher
Step 4: In case of tax at voucher level make sure to apply tax in bill sundry grid 
Step 5: Ensure that the invoice is generated with accuracy