Frequently Asked Questions

If you want to check configuration is changed in BUSY please follow these steps:
Step 1: Go to administration menu Then click on configuration submenu
Step 2: Then click on features and options tab
Step 3: Then click on general tab
Step 4: Then select user activity log option as Y to enable it and save the changes
Step 5: After that whenever you do any changes in your configuration it will record in your database
Step 6: To check the report go to display and then click on check list
Step 7: Then click on user activity log and then you can check the report accordingly

To fix errors while generating invoices in BUSY, you can follow these Steps:
Step Step 1 : Check for any missing or incorrect information in the invoice, such as party details, item details,item amount, quantity or tax information.
Step Step 2 : Verify that the invoice is compliant with GST rules and regulations.
Step Step 3 : Ensure that all required fields are filled out correctly.
Step Step 4 : Double-check the calculations and make sure they are accurate.
if you still facing issue, you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

This error occurs in the 'BUSY Software when the Master database file and the Transaction database file do not match with each other. That implies that if a user replaces the data file from any other company's database, it could lead to errors.
If error message show Run Time Error ‘420’ Databases have been disturbed can’t continue follow the below steps:
Step 1: It is essential to replace the data file with the original one, if possible.
Step 2: Alternatively, if the original data file is not available, it is now crucial to proceed with sending the backup data to support at support@busy.in.

To apply tax amount calculate correctly in sale invoice from BUSY , you can follow the steps below:
Step 1. Select correct sale type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in sales invoice from BUSY .

While scanning an old barcode in sales invoice, pricing will pick as same as details specify while entering the barcode. To modify the existing barocode pricing, you need to modify the existing purchase voucher by follow these steps:
Step 1: Take the latest backup of data.
Step 2: Go to the transaction section then click on purchase voucher type
Step 3: Select the modify option then access the required invoice in modify mode.
Step 4: Now, press enter key on quantity of required item master to open the parameter details window where you can update the price.
Step 5: After modification, save the invoice.

the cash discount being added to the sales in the balance sheet, please folllow below steps : 
 Step 1 : Check the Your Invoice , discount is appied or not . 
 Step 2: Check the if item wise discount is applied on each item of the invoice 
 Step 3: Check the Discount bill sundry configuration
 Step 4 : Check the billsundry sales account tagging . 
 Step 5 : Go to standard invoice configuration 
 Step 6: select the Discount amgt column from body settings and save 
 Step 7 : Check the invoice print preview

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

To apply tax amount calculate correctly in purchase voucher from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in purchase voucher from BUSY .

To apply tax amount calculate correctly in sale invoice from BUSY , you can follow the steps below:
Step 1. Select correct purchase type according to your transaction for applying tax 
Step 2. Then select item and open in modify by alt+m
Step 3. Mention correct tax rate according to item 
Step 4. Check tax category of all items mentioned in the voucher 
Step 5: Apply tax and or if using itemwise check after every item the amount of tax. 
By following these steps , you will be able to enter the GST amount correctly in sale invoice from BUSY .

There are some possible reasons why you are not able to post new entries. These are:
 1. Your BUSY is running in demo mode, which limits your data entry to 31 days only.
 2. Your BUSY License Subscription (BLS) is expired. BLS is required for using the audit trail feature, which is mandatory for companies. 
 3. You do not have the proper rights to add transactions in BUSY. This may be because your user account is restricted by the administrator.
 Further, if you unable to view previous invoice then might you do not have appropriate permission for this.