Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
What should I do if I have both goods and services in my sale bill?
If you want to add sale invoice for goods and services then you should also create item for service and select in the sale voucher. To know how to create an item for service follow the below steps:
Step 1: Go to administration menu then select masters.
Step 2: Select item then click on add and enter the required details such as name, group, unit should be NA and specify the service account in the specify sales account at bottom.
Step 3: After that click on save button to save. Now you can use that item for geneating a sales invoice.
I want to enter a diesel purchase in BUSY. How should I record this transaction?
To record a diesel purchase in BUSY, you can follow these steps:
Step 1: Go to transaction then Purchase and select add
Step 2: Enter the supplier's name and other relevant details.
Step 3: Select the diesel item from the list of items if item not showing in list you can press F3 key to create new item master
Step 4: Enter the quantity of diesel purchased and the rate per unit.
Step 5: Select the appropriate tax code for diesel, such as GST or any other applicable tax.
Step 7: Save the voucher to record the diesel purchase transaction in BUSY.
How do I update information for a specific transaction or account?
To update information for specific transaction in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on modify then specify the voucher series, date and number.
Step 3: After access invoice in modify mode, update the information and save it.
To update information for specify account master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Select the account tab then click on modify option
Step 3: Now, select the required master and access in modify mode.
Step 4: Update the account information and save the account.
Can you please guide me to correctly set up and record exempted sales in BUSY to avoid GST return errors?
To record exempted sales correctly in BUSY, you can follow these steps:
Step 1: Create a new item or select an existing item that is exempt from GST.
Step 2: In the Item Master, select the Tax Category as Exempt.
Step 3: Then go to Transactions tab then click on Sales/Supply outward.
Step 4: In the Sale Invoice, enter the details Series, Voucher date, Voucher Number, then it will ask for Sales Type so have to choose local or central Exempt.
Step 5: Then enter Customer and Item details and save the voucher.
How can I check current stock levels in a particular godown in BUSY?
In BUSY, We have to create the First Account master , Item Master then Sales Voucher.
Pls Follow the Below Steps For Account Creation:
Step 1: Administration
Step 2: Masters
Step 3: Account
Step 4: Add with their details and Save it.
Pls Follow the Below Steps For Item Creation :
Step 1: Administration
Step 2: Masters
Step 3: Item
Step 4: Add
Step 5: Mention the Item Details and Save it.
Pls Follow the Below Steps For Sales Voucher :
Step 1: Transaction
Step 2: Sales
Step 3: Add
Step 4: Mention the Sale Type for charging tax for local or central
Step 5: Mention the party name and Item details.
Why am I unable to edit or delete previous transactions in the software?
If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it. Step 5: : Make sure you have the necessary user permissions to modify & delete voucher.
What should I check in the distance field in the Transport Details window?
If there is any error related to distance in BUSY, you can check the below aspects in transport window:
Step 1: Enter 0 for the distance in transport window to let the software automatically pick up the distance from E way bill portal.
Step 2: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 3: The Bill to station and pin code field should be mention correctly in transport details window.
Step 4: Also if the distance is not taking correct while clicking on check distance you can enter the distance manually.
In which case the port details are mandatory to generate e way bill?
In BUSY, you need to mention port details in export and SEZ sales invoice in order to generate e way bill. You can follow these steps to update it.
Step 1: Go to administration section then click on sales voucher and click on add tab.
Step 2: Now, Create the invoice with required details like party name, item details, sales type etc.
Step 4: While save the invoice, you will get export shipping bill details in which you have to click on update port address and specify the port details in it.
Step 4: After update the port details, save the invoice.
How do I create invoice with multiple items of different tax in BUSY?
If you want to create invoice with multiple items whose tax rates are different then you can select multirate, item wise or tax inclusive sales or purchase type. You can follow these steps:
Step 1: Go to transaction section then select the required voucher type and click on add tab.
Step 2: Now, specify the voucher date, series, number, party name, material center and sale or purchase type of multi rate or item wise or tax inclusive in header part of invoice.
Step 3: Next, specify the item details along with quantity and price then apply tax and save the voucher.
How do I record transactions like sales, purchases and expenses in BUSY?
If You Want To record transactions like sales, purchases and expenses in BUSY Follow These steps:
1.Go To The Transactions Menu.
2.Then Select the Voucher Type In which you Want To enter Invoice.
3.You Can Select Sales, Purchase, Payment, Contra, Receipt etc.
4.Then three Option Appear Add, Modify, List.
5.If Want To add the Voucher Click on add.
6.Then Select the Accounts & Enter Relevant Details.
7.Then Save The Voucher
8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in