Frequently Asked
Questions

Q: Steps to modify or delete incorrect GST invoice entries in BUSY for report errors?

If you want to modify or delete incorrect GST invoice in BUSY, you can follow these steps: Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc. Step 2: Click on Modify and open the voucher that you want to change or remove. Step 3: Make the necessary changes and save them again. Step 4: To delete the voucher, click on Delete button or press F8 after opening it. You can also open the invoice from related report or list of vouchers.

Q: I am trying to record a purchase transaction using a bill of supply or purchase challan but I need help with how to adjust purchase challan against purchase properly in BUSY.

If you're using a bill of supply, also known as a purchase challan, to enter a purchase bill in BUSY, follow these steps: Step 1: Go to the Transaction menu. Step 2: Click on Purchase Voucher and then select the Add option. Step 3: Define the voucher series, voucher date, voucher number, and purchase type. Step 4: After defining the voucher header details, keep your cursor on the first row of the item and press F11. This will bring up a window for adjusting pending purchase challans. Step 5: Choose an option to adjust the purchase challan.

Q: How do I get tax amounts in tax summary to show on purchase voucher bills. Right now it is not showing in the voucher.

For applying tax in purchase voucher in BUSY, please follow below mentioned points: Step 1: Ensure that the tax category is mentioned under item master. Step 2: Go in administration,masters and click on item, select modify and in tax category specify the rate of tax want to charge in items. Step 3: Enter voucher date, voucher number purchase type as Local/Central multirate. Step 4: Select the item, specify qty and price of it. Step 5: Press F4 and tick on tax summary option in the bottom left corner to view the tax summary of the transaction and save the voucher.

Q: The invoice I generated in BUSY is not showing the item description. How can I ensure the item description prints on the invoice?

To print the Item Description in BUSY, please follow the steps below: Step 1: Go to Administration. Step 2: Configuration. Step 3: Select Voucher Series Configuration. Step 4: Click on the desired transaction where you want to add the item description. Step 5: Choose the desired series and click on voucher configuration. Step 6: Enable Item-Wise Description. Step 7: Select lines for the description; there are a maximum of 20 lines available. Now, include the description while creating the invoice and print it using the Standard Invoice format. If you are using a customized format, ensure there is a field available for the Item description.

Q: I am trying to calculate GST tax in BUSY but it is showing an incorrect percentage. How can I fix this?

To calculate GST tax in BUSY but it is showing an incorrect percentage, you need to check below reasons: Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item. Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.

Q: Can I purchase expense entry through purchase voucher?

Yes you can expense entry through purchase voucher after follow the below steps: Step 1: Go to administration then go to master Step 2: In master menu select item and click on add Step 3: Mention item name and item group and take N.A. in unit Step 4: Now go in specify purchase account which was given in bottom select specify here Step 5: Tag expense account here if account not create you can create through F3 and save master Step 6: Then go to transaction menu and select purchase voucher Step 7: Click on add and add purchase voucher and save.

Q: What is the procedure to correct mistakes made while recording invoices in BUSY?

To correct mistakes made while recording invoices in BUSY, you can edit the invoice and make the necessary changes. If the invoice has already been saved, you can still correct it by using the 'Modify' option. Additionally, you can also cancel the invoice and create a new one with the correct details.You can follow some steps to modify bill : Step 1: Go to Transaction and click on voucher type that you want to edit. Step 2: Now select Modify option and then edit your bill and also you can cancel it by click on Cancel option in bill.

Q: How can I find a particular voucher using its date and invoice number?

To find a particular voucher using its date and invoice number, you need to follow the below steps: Step 1: To find a particular voucher using its date, Go to transactions, then select Invoice, then click on List, then select the date for which you want that voucher. and you can find the invoice as you require. Step 2: To find a particular voucher using its invoice number, Go to transactions, then select Invoice, then click on the Modify option, then enter your invoice number, and then click OK or F2, and you can find the invoice you want.

Q: Can I use a purchase account for adjusting the expenses of damaged goods?

Yes, you can use purchase account for adjusting the expenses of damaged goods in BUSY by tagging the account in the item master, follow below steps: Step1: Go to Administration menu and click on masters option Step2: Then select item and add option, here you are create an item as damaged goods along with other required details. Step3: Now go to purchase account option in item master shown in the left side of the screen and select specify here option, then select purchase voucher from dropdown and save the master. Step4: After that you can create voucher along with damaged goods.

Q: What is the process to upload monthly bills and sales receipts in BUSY?

If you want to upload monthly bills, sales and receipts in BUSY then please follow the given steps Step 1: Go to transaction and select respective voucher to add transaction Step 2: For add purchase you can select purchase then add voucher Step 3: For add sale you can select sale then add voucher Step 4: For add receipts then select receipt voucher and then add If still having same issue then you can contact us on our centerlized 24*7 helpline number i.e. 8282828282 or 011-40964096. You can also share your query on support@busy.in

Find Solutions to Common Issues Related to configurations - voucher entry both

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Steps to modify or delete incorrect GST invoice entries in BUSY for report errors?

If you want to modify or delete incorrect GST invoice in BUSY, you can follow these steps:
 Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
 Step 2: Click on Modify and open the voucher that you want to change or remove.
 Step 3: Make the necessary changes and save them again.
 Step 4: To delete the voucher, click on Delete button or press F8 after opening it.
 You can also open the invoice from related report or list of vouchers.

I am trying to record a purchase transaction using a bill of supply or purchase challan but I need help with how to adjust purchase challan against purchase properly in BUSY.

If you're using a bill of supply, also known as a purchase challan, to enter a purchase bill in BUSY, follow these steps:
 Step 1: Go to the Transaction menu.
 Step 2: Click on Purchase Voucher and then select the Add option.
 Step 3: Define the voucher series, voucher date, voucher number, and purchase type.
 Step 4: After defining the voucher header details, keep your cursor on the first row of the item and press F11. This will bring up a window for adjusting pending purchase challans.
 Step 5: Choose an option to adjust the purchase challan.

How do I get tax amounts in tax summary to show on purchase voucher bills. Right now it is not showing in the voucher.

For applying tax in purchase voucher in BUSY, please follow below mentioned points:
Step 1: Ensure that the tax category is mentioned under item master. 
Step 2: Go in administration,masters and click on item, select modify and in tax category specify the rate of tax want to charge in items.
Step 3: Enter voucher date, voucher number purchase type as Local/Central multirate.
Step 4: Select the item, specify qty and price of it.
Step 5: Press F4 and tick on tax summary option in the bottom left corner to view the tax summary of the transaction and save the voucher.

The invoice I generated in BUSY is not showing the item description. How can I ensure the item description prints on the invoice?

To print the Item Description in BUSY, please follow the steps below:
Step 1: Go to Administration.
Step 2: Configuration.
Step 3: Select Voucher Series Configuration.
Step 4: Click on the desired transaction where you want to add the item description.
Step 5: Choose the desired series and click on voucher configuration.
Step 6: Enable Item-Wise Description.
Step 7: Select lines for the description; there are a maximum of 20 lines available.
Now, include the description while creating the invoice and print it using the Standard Invoice format. If you are using a customized format, ensure there is a field available for the Item description.

I am trying to calculate GST tax in BUSY but it is showing an incorrect percentage. How can I fix this?

To calculate GST tax in BUSY but it is showing an incorrect percentage, you need to check below reasons: 
 Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master 
 Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item. 
 Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.

Can I purchase expense entry through purchase voucher?

Yes you can expense entry through purchase voucher after follow the below steps:
Step 1: Go to administration then go to master
Step 2: In master menu select item and click on add
Step 3: Mention item name and item group and take N.A. in unit 
Step 4: Now go in specify purchase account which was given in bottom select specify here
Step 5: Tag expense account here if account not create you can create through F3 and save master
Step 6: Then go to transaction menu and select purchase voucher 
Step 7: Click on add and add purchase voucher and save.

What is the procedure to correct mistakes made while recording invoices in BUSY?

To correct mistakes made while recording invoices in BUSY, you can edit the invoice and make the necessary changes. If the invoice has already been saved, you can still correct it by using the 'Modify' option. Additionally, you can also cancel the invoice and create a new one with the correct details.You can follow some steps to modify bill :
Step 1: Go to Transaction and click on voucher type that you want to edit.
Step 2: Now select Modify option and then edit your bill and also you can cancel it by click on Cancel option in bill.

How can I find a particular voucher using its date and invoice number?

To find a particular voucher using its date and invoice number, you need to follow the below steps:
Step 1: To find a particular voucher using its date, Go to transactions, then select Invoice, then click on List, then select the date for which you want that voucher. and you can find the invoice as you require.
Step 2: To find a particular voucher using its invoice number, Go to transactions, then select Invoice, then click on the Modify option, then enter your invoice number, and then click OK or F2, and you can find the invoice you want.

Can I use a purchase account for adjusting the expenses of damaged goods?

Yes, you can use purchase account for adjusting the expenses of damaged goods in BUSY by tagging the account in the item master, follow below steps:
Step1: Go to Administration menu and click on masters option
Step2: Then select item and add option, here you are create an item as damaged goods along with other required details.
Step3: Now go to purchase account option in item master shown in the left side of the screen and select specify here option, then select purchase voucher from dropdown and save the master.
Step4: After that you can create voucher along with damaged goods.

What is the process to upload monthly bills and sales receipts in BUSY?

If you want to upload monthly bills, sales and receipts in BUSY then please follow the given steps
 Step 1: Go to transaction and select respective voucher to add transaction
 Step 2: For add purchase you can select purchase then add voucher 
 Step 3: For add sale you can select sale then add voucher
 Step 4: For add receipts then select receipt voucher and then add
 If still having same issue then you can contact us on our centerlized 24*7 helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

Frequently AskedQuestions