Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What is the process to reactivate a voucher number in BUSY after cancellation?

To reactivate a voucher number that you have cancelled follow these steps:
Step 1: Go to display tab
Step 2: Then click on check list option
Step 3: Then click on voucher numbering reports
Step 4: Then click on cancelled voucher numbers
Step 5: Then select voucher type such as sale and purchase
Step 6: Then list of cancelled invoice will be visible
Step 7: Then open the report and open that invoice you want to reactivate and click on activate button or press key ALT+X and proceed

What is the procedure to update or edit previously saved vouchers in BUSY

To edit/modify previously saved vouchers in BUSY, follow these steps:
1. Open the BUSY on your computer.
2. Go to the Tranaction Menu.
3. Select Respactive Voucher Type, Select Modify option from Voucher Type Menu."
4. Enter Voucher number and date of voucher you want to modify
5. Make the necessary changes or updates to the voucher details.
6. Save the changes by clicking on the "Savebutton.
7. The voucher will be updated with the new information.
Note user Can also Modify voucher From Display Report or from list of Voucher.

How can I resolve the error while applying a credit note in BUSY?

To resolve the error while applying a credit note in BUSY, you can try the following steps: 
1. Double-check the details entered in the credit note, such as the invoice number, amount, and tax details, to ensure accuracy.
2. Verify that the credit note is being applied to the correct invoice.
3. Make sure that the credit note is within the applicable time period for applying it.
4. If the error persists, contact BUSY customer support for further assistance

How can I show the current balance of party while adding the voucher?

To show current balance of party while adding the voucher, you need to follow these steps :
Step 1: Go to administration menu click on configuration then features and options.
Step 2: Select accounts tab and in left side tick the checkbox for Show accounts current balance during voucher entry and click on save button.
Step 3: Click on Transactions menu and select voucher type then click on add. while selecting party master in below party name you will be able to see party current balance.

How can I add items with multiple tax rates in a single voucher?

To enter multi-tax rate items within one voucher in BUSY, you have to select the type of tax calculation - either local/Central Multirate or item-wise. In the case of item-wise tax, it is calculated at the body level. After clicking on the amount column, the tax is applied automatically. However, in the case of multi-rate, you need to click on the Apply Tax option to apply different tax rates on bill sundry for the items used in the item body within the voucher.

How do I create sales orders in BUSY before generating final invoices?

First we have to enable the sales order feature then can pass the sales order voucher.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Features and Options
Step 4: Enable the Order Processing Option then On Configuration can restrict as per your need.
Step 5: Transaction
Step 6: Sales Order
Step 7: Add
Step 8: Sales Voucher
Step 9: Pick Sales Order through F11 Shortcut Key in Sales Voucher. ( Party should be Same)
Note : Through Sales and Purchase Order neither Accounting nor Inventory get Hit.

I'm trying to make changes in the voucher software but it's not giving me the option. Why is this happening?

If you are not able to do the changes in the voucher then follow the below steps.
Step 1: Make sure that you should have modification user rights to do the changes in the voucher.
Step 2: If the voucher is already approved then only super user and the users who have rights can do the changes in the voucher.
Step 3: Make sure that the data should not be freezed.As if the data is freeze then you will not be able to do the changes.

How do I create bills for different warehouse locations?

To create bills for different warehouse locations in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type which you want to create such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Material center. You need to select that Material center which you have created for different warehouse location
Step 4: Enter other details such as Item, Qty, Price, etc and save.

How can i post B2C sales transaction in BUSY?

To post B2C sales transaction in BUSY, follow these steps:
Step 1: Go to administration section then click on master and select account option.
Step 2: Choose add tab then create the unregistered party master and save it.
Step 3: Now, Go to transaction section then click on sales voucher and select add tab.
Step 4: Next, Mention voucher number,date, party name, sales type and material center in header part of invoice.
Step 5: Afterward, select item details with quantity and price then apply tax and save it.

How to adjust sales order reference in sale voucher

If you want to adjust the sales order reference in sale voucher please follow these steps:
Step 1: Go to transactions menu
Step 2: Then click on sale voucher
Step 3: Then click on add button
Step 4: Then specify the required fields such as date,voucher number, and other fields as required
Step 5: Then go to item grid and press the shortcut key F11
Step 6: Then tick the order number that you want to adjust and click on ok button and save the voucher