Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

How can i check or modfiy item entries used in vouchers?

To modify or check item entries used in existing vouchers,follow these steps
Step 1 Open your company and go to transactions
Step 2 Select voucher in which you wants to modify item entries
Step 3 Open list of vouchrs by selecting date range
Step 4 Now select the voucher and open it
Step 5 Now you can modify item entries
Step 6 You can use shortcut key alt plus m to modify or check item information
Step 7 Now proceed to save changes

My reports are showing incorrect amounts. What should I do?

If your reports in BUSY are showing incorrect amounts, you should try the following steps to resolve the issue:
1. Double-check the calculations and data entry to ensure accuracy.
2. Verify the settings and configurations in the software to make sure they are correct.
3. Take backups of your data and regenerate the reports to see if the issue persists.
4. If the problem continues, contact the customer support team for further assistance. They can help you troubleshoot and resolve the issue.

How do I add a discount column in the sale voucher?

In the sales voucher discount column shows while entering in pos but in the standard voucher series.
Pls follow the below steps.
Step 1: Click on administration and then configuration
Step 2: Then voucher series configuration select the sales and required series after that click on voucher configuration and enable the advance pos data entry option.click on configure tab.
Step 3: Then configure the required details of header and body party after that save it. when you pass the sales vouche then discount column will show.

How can I modify an existing voucher to specify the salesman?

To modify an existing voucher to specify the saleman, you need to follow these steps:
Step 1: Go to transactions menu then select the voucher type such as sales, purchase, etc.
Step 2: Click on modify then enter the voucher series and number then open it. If you not know the voucher number then can open the list of vouchers.
Step 3: After opening it when you resave it a window will appear of salesman where you can specify the salesman name and save again.

How can I charge expenses during sale invoice entry in BUSY

To charge expenses during sales invoice in BUSY follow these steps:
Step 1: Go to transaction then click on Sales option
Step 2: Click on Add option and create Sales invoice
Step 3: To apply an expense through bill sundry in BUSY, press the F3 shortcut to create a bill sundry master for the expense you want to charge. Then, select the same in the sale invoice within the bill sundry window.
Step 4: Save the invoice and check the expense ledger.

How can i create bill reference in existing voucher in BUSY?

To create bill reference in existing voucher in BUSY, follow these steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then specify the voucher series, date, number and click on ok to open invoice in modify mode,
Step 3: Now, Click on reference tab which appear on bottom of voucher screen then choose bill references option.
Step 4: Specify new reference in method, bill reference, amount and due date then save the invoice.

How do I ensure the invoice I'm generating is GST compliant?

To ensure that the invoice you have generated in BUSY is GST compliant, you need to check these steps:
Step 1: The voucher no should not be exceed 16 characters and starts with zero.
Step 2: If B2B transaction the make sure in party master a valid GSTIN entered.
Step 3: Check the Sale Type is correct according to the region either local or interstate.
Step 4: The HSN code and Tax Category in item master is correct as per the nature of product and services.

How can i adjust the sales order into sale challan?

To adjust the sales order into sales challan, you need to follow these steps:
Step 1: Go to transactions menu then material issued to party voucher and click on add.
Step 2: Enter the required details such as date, voucher number, type as sale challan and same party as in sales order.
Step 3: In item row press F11 a window will open of pending order you can select from them and items will auto pick.
Step 4: After picking items save the sale challan voucher.

How do I handle credit notes and returns in BUSY?

To generate a credit note and returns in BUSY, you can follow these steps:
Step 1: Open your company, then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: Click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference Cr. Note(w/o Items).
Step 5: Click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.

Why am I unable to delete or modify a voucher I have already created? How can I edit saved vouchers?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.