Frequently Asked
Questions

Q: How can I make variable for price and quantity in the voucher details for POS?

To make variable for price and quantity in the voucher details for POS, you need to follow these steps : Step 1: Go to administration then configuration click on features and options. Step 2: Go to POS tab and enable POS and click on save button. Step 3: Now go to administration then configuration click on voucher series configuration Step 4: Select voucher type and voucher series and go to voucher configuration and enable advanced POS data entry Step 5: Click on configure advanced POS options tab and set price and quantity as variable and click on save button.

Q: Can we create a sales invoice automatically after saving the purchase invoice?

To create a sales invoice automatically after saving the purchase invoice follow the below steps: Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration. Step 2: Select purchase series and click on Voucher Configuration. Step 3: Select Y on “Prompt to Copy Voucher after Saving”. Step 4: Select Sales in ‘Specify Target VchType’ and Select the required series in ‘Specify Series for Sale’ and save. Step 5: After saving the purchase voucher a prompt window will appear, after pressing on yes it will create the same voucher’s copy in sales. We just need to save that voucher.

Q: How to configure default fields like price, quantity etc in barcode billing?

In BUSY's POS configuration settings, you have the option to configure the field type as fixed, variable, or semi-variable. According to the above field type settings, at the time of voucher entry, you can control the data entry. Fixed: You will not be able to change the value. Variable: The focus will directly focus on the variable field. Semi-variable: The focus will directly move to the next available variable or fixed field. So please note that, as per your requirements, you can configure this setting. For further clarification, feel free to contact the BUSY 24x7 helpline number.8282828282

Q: How to configure invoice and voucher numbering as per statutory requirements?

To configure voucher numbering in BUSY : Step 1: Go to Administration Menu Step 2: Click on Configuration option Step 3: Then click on Voucher series configuration Step 4: Then select voucher and series then click on Voucher numbering option Step 5: Then specify numbering as Automatic or manual Step 6: If you are selecting automatic voucher numbering then specify prefix and suffix as per your requirement then save the configuration Subsequently, you can generate an invoice with automatic voucher numbering, ensuring that the voucher number does not commence with 0 in compliance with GST regulations.

Q: How do I delete or merge duplicate entries in my system?

To delete or merge duplicate entries in your system, you can manually delete the duplicate entries by looking at voucher numbers or can follow below mention steps. Step 1: Take a latest backup of the data. Step 2: Go to display option and select checklist from their. Step 3: In checklist option select voucher numbering reports and then select duplicate voucher nos. Step 4: Then specify the date range and voucher type for which you want to view report. Step 5: Now in the next window you can view the duplicate voucher number report.

Q: Can I use an Access bank account for phone pay settlements?

Yes, you can use an Access bank account for phone pay settlements in BUSY. you need to follow these steps : Step 1 : Go to Administration then Configurations Step 2 : Click on voucher series configuration and select voucher type and voucher series Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account. Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

Q: How to resolve incorrect voucher numbering in BUSY?

we can correct voucher numering only in case of Manual Voucher Number in the series.We have to open the voucher in modify mode and can correct the voucher numbering. If the Voucher Numbering is Automatic then First set it manual and Correct It. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Voucher Series Configuration Step 4: Select Voucher type and Series Step 5: Voucher Numbering Step 6: Select Numbering Type - Manual and Save it. Step 7: Correct the voucher number and again set it Automatic default setting with Renumber NO. Note : Do this Process after Data Backup.

Q: How can i set voucher numbering to automatic in BUSY?

To fill the voucher number automatically in voucher, you need to follow these steps: Step 1: Take the latest backup of your data. Step 2: Go to administration menu then click on configuration sub menu. Step 3: Choose voucher series configuration then select the required voucher type like sales, purchase etc. Step 4: Select the series of voucher then click on voucher numbering tab which appear in right side of screen. Step 5: Select the numbering type as automatic and set renumbering frequency as required. Step 6: Configure the prefix, suffix and starting number as per the requirements then save.

Q: How do I add/edit item descriptions in BUSY?

To add / edit item description in vouchers you need to first enable the feature by using these steps: Step 1: Go to Administration and click on configuration. Step 2: Choose the Voucher Series Configuration and select the voucher type such as sale, purchase, etc. Step 3: Then, select the voucher series and click on Voucher Configuration. Step 4: Set Y on Item-wise Description and configure the lines as per the requirements. Now, you can add item description during voucher entry. If you have already enabled that feature then you can modify the voucher and edit the description.

Q: The invoices generated from BUSY are not asking for E-Invoice or E-Way bill preference after saving. How to enable this prompt?

If BUSY are not asking for an e invoice or e way bill after saving,you can follow given steps: Step 1:Go to Administration menu, Step 2:click on configuration, Step 3:Click on voucher series Configuration, Step 4:Click sales then select series, Step 5 Then click voucher configuration enable Generate E invoice after Saving and E way Bill after saving,then save this configuration, Now you can generate e invoice from BUSY, when you will enter a voucher after saving you can see the prompt do you want to generate e invoice or e way bill.

Find Solutions to Common Issues Related to configurations - voucher series configuration

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Errors (RTE/Ransome), Feedbacks and Bugs

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I make variable for price and quantity in the voucher details for POS?

To make variable for price and quantity in the voucher details for POS, you need to follow these steps :
Step 1: Go to administration then configuration click on features and options.
Step 2: Go to POS tab and enable POS and click on save button.
Step 3: Now go to administration then configuration click on voucher series configuration 
Step 4: Select voucher type and voucher series and go to voucher configuration and enable advanced POS data entry
Step 5: Click on configure advanced POS options tab and set price and quantity as variable and click on save button.

Can we create a sales invoice automatically after saving the purchase invoice?

To create a sales invoice automatically after saving the purchase invoice follow the below steps:
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select purchase series and click on Voucher Configuration.
Step 3: Select Y on “Prompt to Copy Voucher after Saving”. 
Step 4: Select Sales in ‘Specify Target VchType’ and Select the required series in ‘Specify Series for Sale’ and save.
Step 5: After saving the purchase voucher a prompt window will appear, after pressing on yes it will create the same voucher’s copy in sales. We just need to save that voucher.

How to configure default fields like price, quantity etc in barcode billing?

In BUSY's POS configuration settings, you have the option to configure the field type as fixed, variable, or semi-variable. 
According to the above field type settings, at the time of voucher entry, you can control the data entry. 
Fixed: You will not be able to change the value. 
Variable: The focus will directly focus on the variable field. 
Semi-variable: The focus will directly move to the next available variable or fixed field.
So please note that, as per your requirements, you can configure this setting.
For further clarification, feel free to contact the BUSY 24x7 helpline number.8282828282

How to configure invoice and voucher numbering as per statutory requirements?

To configure voucher numbering in BUSY :
Step 1: Go to Administration Menu 
Step 2: Click on Configuration option 
Step 3: Then click on Voucher series configuration 
Step 4: Then select voucher and series then click on Voucher numbering option 
Step 5: Then specify numbering as Automatic or manual 
Step 6: If you are selecting automatic voucher numbering then specify prefix and suffix as per your requirement then save the configuration 
Subsequently, you can generate an invoice with automatic voucher numbering, ensuring that the voucher number does not commence with 0 in compliance with GST regulations.

How do I delete or merge duplicate entries in my system?

To delete or merge duplicate entries in your system, you can manually delete the duplicate entries by looking at voucher numbers or can follow below mention steps.
 Step 1: Take a latest backup of the data.
 Step 2: Go to display option and select checklist from their.
 Step 3: In checklist option select voucher numbering reports and then select duplicate voucher nos.
 Step 4: Then specify the date range and voucher type for which you want to view report.
 Step 5: Now in the next window you can view the duplicate voucher number report.

Can I use an Access bank account for phone pay settlements?

Yes, you can use an Access bank account for phone pay settlements in BUSY. you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account. 
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

How to resolve incorrect voucher numbering in BUSY?

we can correct voucher numering only in case of Manual Voucher Number in the series.We have to open the voucher in modify mode and can correct the voucher numbering.
If the Voucher Numbering is Automatic then First set it manual and Correct It.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Voucher Series Configuration
Step 4: Select Voucher type and Series
Step 5: Voucher Numbering
Step 6: Select Numbering Type - Manual and Save it.
Step 7: Correct the voucher number and again set it Automatic default setting with Renumber NO.
Note : Do this Process after Data Backup.

How can i set voucher numbering to automatic in BUSY?

To fill the voucher number automatically in voucher, you need to follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to administration menu then click on configuration sub menu.
Step 3: Choose voucher series configuration then select the required voucher type like sales, purchase etc.
Step 4: Select the series of voucher then click on voucher numbering tab which appear in right side of screen.
Step 5: Select the numbering type as automatic and set renumbering frequency as required.
Step 6: Configure the prefix, suffix and starting number as per the requirements then save.

How do I add/edit item descriptions in BUSY?

To add / edit item description in vouchers you need to first enable the feature by using these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type such as sale, purchase, etc. 
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Set Y on Item-wise Description and configure the lines as per the requirements.
Now, you can add item description during voucher entry. If you have already enabled that feature then you can modify the voucher and edit the description.

The invoices generated from BUSY are not asking for E-Invoice or E-Way bill preference after saving. How to enable this prompt?

If BUSY are not asking for an e invoice or e way bill after saving,you can follow given steps:
 Step 1:Go to Administration menu,
 Step 2:click on configuration,
 Step 3:Click on voucher series Configuration,
 Step 4:Click sales then select series,
 Step 5 Then click voucher configuration enable Generate E invoice after Saving and E way Bill after saving,then save this configuration, 
 Now you can generate e invoice from BUSY, when you will enter a voucher after saving you can see the prompt do you want to generate e invoice or e way bill.

Frequently AskedQuestions