Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher series configuration
Can I generate e way bill for delivery challan as the option to generate e way is not showing after save challan voucher?
Yes, you can generate e way bill for delivery challan in BUSY. Further, you need to enable the e way generation option in challan voucher type by follow these steps:
Step 1: Go to administration section then click on configuration tab.
Step 2: Choose voucher series configuratio then select material issue to party voucher tab.
Step 3: Now, Select series main or any other as per need then click on voucher configuration which display in right side of screen.
Step 4: Next, enable input transport details and generate e way bill after saving then save the configuration.
The auto-generated voucher number series is missing some numbers. How can I fill in the missing vouchers and maintain the numbering sequence?
If some voucher number are missing in from the automatic series then you need to add the missing voucher number manually in the voucher.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Set the voucher numbering as manual then enter the voucher. after that again set it as automatic configuration and when youn save the settings, the popup will show for renumber then select it as No.
Note: Do this process after the data backup.
Can I capture passenger names, ages, trip details etc. in BUSY sales orders or invoices? If not, where can I record these?
Yes you can add Passenger names,ages and trip details in sales order in the BUSY, Follow these steps :
Step 1: Go to Administration menu.
Step 2: Then click on Configuration.
Step 3: Then select the voucher series configuration.
Step 4: Then Select the voucher type and it's series.
Step 5: Then Specify 3 to 4 fields in voucher optional field window and specify heading name for the fields.
Step 6: Then while adding sale order voucher after narration field voucher optional field window will appear in which you enter your respective data in it.
Why is the E-Able option getting turned on automatically when I try to generate an invoice? How can I stop this?
If you want to prevent the E-way bill option from turning on automatically, follow these steps:
1.If you want to disable E-way bill generation after saving, go to Administration, select Configuration, then click on Voucher Series Configuration.
2.Select the Voucher Type, click on the Series, then click on Voucher Configuration.
3.Press 'N' for 'Generate E-way bill After Saving' and save the page.
4.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Can I divide a bill into multiple vouchers instead of making one entry for the total amount?
After creating the invoice you can split that on the basis of Item Group, Tax Category, etc and also can change the amount. To know how to split follow these steps:
Step 1: Open your company then go to Administration menu.
Step 2: Select Configuration and click on Voucher Series Configuration.
Step 3: Select the voucher type such as Sales, Purchase, etc then select the voucher series.
Step 4: Click on Voucher Configuration and press CTRL+ALT+X to open spliting configuration window.
Step 5: Here you can configure Voucher Spliting as per the requirements then press Ok to save.
When I try to create a credit note in BUSY, it does not get generated e-invoice and remains saved only. What should I do to generate e-invoice the credit note properly?
To generate e-invoice of credit note properly Kindy follow the step Below:
Step1 : Go to administrations menu.
Step2 : Select configuration.
Step3 : Then select voucher series configuration.
Step4 : Select the voucher series to config.credit note
Step5 : Click on credit note and select voucher configuration
Step6 : Generate e-invoice after saving, select Yes .
Step7 : When generate Credit note voucher.
Step8 : Click the Gst nature, Intend of not applicable, choose any other 2 optain.
Step9 : Pass the entries of credit note and save.ask to generate e-invoice.
I am trying to enter a vendor bill in BUSY but the amount keeps rounding. How can I enter amounts without rounding?
To enter a vendor bill in BUSY but the amount keeps rounding, you need to follow below steps:
Step 1: Go to Administration, then select Configuration.
Step 2: In the Configuration menu, navigate to Voucher Series Configuration.
Step 3: Choose Sales Bill and select the appropriate series.
Step 4: Click on the Configuration option.
Step 5: In the configuration settings, locate the Auto Round Off Final Amount option and set it to NO to disable rounding off the amount.
By following these steps, you can ensure that amounts are not rounded off when entering vendor bills in BUSY.
I want to generate customized payment receipts with additional details and formatting. What options are available for this in BUSY?
To enter additional details in payment receipt voucher in BUSY, you can use optional field feature. To configure it follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Voucher Series Configuration and choose Payment or Receipt.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Mention the No of optional fields as per the requirements upto 20 and configure it then save.
Now, when you enter payment or receipt voucher you can mention additional details. You can also mention in the narration field.
How does auto round-off work in BUSY? Is it done at voucher level or ledger level?
Auto round off in BUSY is done at the voucher level ,To Enable Auto round off follow the below mentioned steps:
Step 1: Go to Administration and then Configuration
Step 2: Click on Voucher series Configuration
Step 3: Select the voucher type
Step 4: Select the voucher series
Step 5: Click on Voucher Configuration
Step 6: Look for the option Auto round off Final Amount Enable that
Step 7: Click on Configuration and Select Automatic or others as per your requirement
Step 8: Define uppper and lower bill sundry
Step 9: Save the changes
How can I add a different shipping party name from the sale voucher in BUSY?
To add a different shipping party name to the sale voucher in BUSY, you can follow these steps:
Step 1: First, go to the Administration menu and select the Configuration sub-menu.
Step 2: Next, click on Voucher Series Configuration, then select Sale and Series, followed by the Voucher Series option.
Step 3: Enable the Billing and Shipping option and save the configuration.
Step 4: Now, while billing after mentioning the party name in front of the party option, a billing and shipping window will appear. Mention the shipping party name there, and it will show accordingly.