Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Can I manually assign a voucher number in BUSY if auto-numbering is not working?

If you want to assign a voucher number manually then please follow the given 
Steps
Step 1: If auto voucher numbering is not working. then you need to set voucher
number manually
Step 2: Go to administration menu then configuration then voucher series
configuration and select voucher type then series from dropdown.
Step 3: After sereis selection tab will be active then need to select voucher
numbering option
Step 4: Then set it to manuall and save then configuration.
Step 5: Then you will be able to enter the voucher number manuall

How to set up and manage a point of sale system in BUSY?

To setup and manage the Point of sale or POS for sales in BUSY, follow these steps:
Step 1: Go to Administration then click on Configuration menu
Step 2: Select voucher series configuration tab and then choose sales voucher type
Step 3: After click on sales voucher type, select its series then click on Voucher configuration option that displayed at right side of screen.
Step 4: Now,Specify Y to enable Advanced POS Data entry and click on configurae advanced POS option.
Step 5: After configure for POS, save the window. You Pos setup has been done.

How can we add sale bill if sale bill delete by mistake?

If you have print of sale bill or you know the detail of sale bill then you can add again after follow these steps
step 1: Go in administration then go in configuration
step 2: Go in voucher configuration and select voucher type
step 3: Select series then go in voucher numbering
step 4: Select numbering type manual and save configuration
step 5: Add deleted voucher
step 6: Go in voucher numbering again and do voucher number automatic and renumber no
Note- Please take latest backup before made any changes in voucher numbering

Can you guide me on how to include a new bank in the settlement configuration?

To add new bank in settlement option in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and create new account by press F3 key add new bank account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

Why is the discount not visible when I try to create a sales invoice?

If you cannot see the option to add a discount when creating a sales invoice in BUSY, it may be due to a few reasons. Here are common causes and solutions:
Step 1: Check your voucher configuration settings.
Step 2: Ensure that you have the necessary user permissions to apply discounts.
Step 3: The availability of discounts might vary depending on the invoicing method you are using Step 4: During Voucher Entry, Discount window will popup for each Item. For Voucher Level : Apply the Discount bill sundry in voucher.

I am unable to see the optional field in voucher, what should I do?

If optional field is not showing during voucher entry then might be it is not enabled. To enable it follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Click on Configuration then select Voucher Series Configuration.
Step 3: Select the voucher type such as Sales, Purchase, etc in which you want to add optional field.
Step 4: Select voucher series and click on Voucher Configuration.
Step 5: Specify the No. Of Optional Fields and configure it as required then save.
Now, when you enter voucher a optional field window will appear.

How do I input bill to ship to in my invoice in BUSY?

To inout the option bill to ship to option in BUSY, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration.
Step 2 : Select voucher type and voucher series go to voucher configuration and enable transport details and click on save button.
Step 3 : Now go to transactions and add transport details in window.
Step 3 : Now in transport details window selet bill to ship to and enter the address of the party in the given fields and Save the changes.

How to deal with round-offs when the exact amount is 50 paisa?

If the exact amount is 50 paisa, then it will be rounded off automatically to the nearest rupee. If the amount is above 50 paisa, it will be rounded up and if it is below 50 paisa, it will be rounded down. To enable automatic round off follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount configure and click on save button.

Can I add additional fields to the invoice template in BUSY?

Yes you can add additional fields to the invoice template in BUSY 
To add the additional template you need to follow the steps
Step1 Open company and go to administration menu then click on configuration
Step2 click on voucher series configuration and select voucher type and its series
Step3 click on voucher configuration then make Y in Add.Field with item and save
Step4 then open the voucher module and fill the item name and after filling item name the additional
field box will appear

I want to give a discount on sales but the discount field is not showing. How can I add discounts to sales?

If you cannot see the option to add a discount when creating a sales invoice in BUSY, it may be due to a few reasons. Here are common causes and solutions:
Step 1: Check your voucher configuration settings.
Step 2: Ensure that you have the necessary user permissions to apply discounts.
Step 3: The availability of discounts might vary depending on the invoicing method you are using Step 4: During Voucher Entry, Discount window will popup for each Item. For Voucher Level : Apply the Discount bill sundry in voucher.