Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Why is the item wise discount percentage applied to MRP instead of the list price?

If the item discount percentage applied to mrp instead of list price, then check the discount structure configure in BUSY by folllow these steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose voucher series configuration then select the required voucher type like sales, purchase etc.
Step 3: Select the series of voucher then click on voucher configuration tab which appear in right side for screen.
Step 4: Now, check the configured discount structure and select discount structure for percentage to list price and save the configuration.

Why is the invoice automatically rounding off the amount and adding a plus value?

The invoice is automatically rounding off the amount and adding a plus value because the round-off feature is set to automatic in BUSY. The round off keeps appearing automatically in BUSY because auto round off final amount is enable. To disable auto round off, you need to follow these steps:
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Disable Auto round off final amount and click on save button.

Party not showing in drop-down list in BUSY. Option missing. How to add?

As in POS billing we can face such issue ,Further can follow below steps to see party in drop down lis t in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Under it select voucher series configuration.
Step 4: Then select relevant voucher type and series.
Step 5: Click on voucher series configuration.
Step 6: Then select the option of enable pos billing configuration.
Step 7: Select party field type as variable.
Step 8: Save the configuration.
Step 9: Check while create the invoice.

Why is the voucher series configuration option not visible in BUSY ? ?

There are the reasons why voucher series configuration option not visible in BUSY : 
1. If you are sub user and you have not rights of voucher series configuration so kindly get the rights from main user.
To get the rights,follow given steps :
Step 1. Open BUSY Software Application with main user.
Step 2. Go to Administration menu then click on User Rights
Step 3. Now Select user and give him rights accordingly.
Step 4. Then open BUSY with that user who have rights.

How do I add shipping details like address and pincode to the invoice?

To add shipping details like address and pincode to the invoice, you can enter them in the billing/shipping details section during invoice creation or add them in the billing/shipping details popup before generating the e-way bill and to enable billing shipping you can follow some steps:
Step 1: Go to administration and then click on configuration.
Step 2: After click on configuration click on the voucher series configuration and select voucher type and series under voucher type
Step 3: Now enable separate Billing shipping feature in BUSY and save the configuration.

How can I enable item wise discount option in purchase voucher series?

To enable item wise discount option in purchase voucher series follow below steps:
Step1: Go to administration menu and click on configuration section.
Step 2: Then select purchase voucher and series then click on voucher configuration option.
Step 3: Here you are enable item wise discount option as Y and select discount structure then save it.
Step 4: When creating a purchase voucher and specifying the item name, a discount window will prompt. Here, you can mention the necessary discount as per your requirements in the invoice and proceed to save it..

I want to change the voucher numbering system in BUSY. Is it possible without taking a backup?

To change voucher numbering in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type such as sales, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Numbering.
Step 4: Choose the Numbering Type as either Automatic or Manual. Then, set the prefix, suffix, and Starting No. as per your needs and click on OK to save the settings.
Note: It is not recommended to change voucher numbering without taking backup.

How to change automatic voucher numbering in sale invoice in BUSY?

To change automatic voucher numbering in BUSY, follow below steps:
Step 1: Take latest backup of your company
Step 2: Open company and go to Administration menu then select Configuration submenu.
Step 3: Then select voucher series configuration option and then select sales
Step 4: After that select series in which you want to change voucher numbering and then select voucher numbering option
Step 5: Select automatic in numbering type option and confirm by selecting OK Ensure that you choose the renumbering option based on your specific requirements, either Yes or no.

How can i enable amount settlement from voucher series configuration ?

Here are the steps for enabling Amount settlement option from voucher series configuration :
Step 1: Go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on Voucher configuration option
Step 4: Then select voucher and series
Step 5: Then click on Voucher configuration option
Step 6: Then enable Settlement details as Y
Step 7: Then click on Configure box
Step 8: Then configure it as per your requirement and click on OK button
Step 9: Then save the configuration by click on save button

How do I print or email invoices after generating?

To print or email invoices after generating them, you need follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type of that you want to print or email, such as sale, purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Set Y on Print Invoice After Saving and Send Email After Saving.
Step 5: Now, when you save your invoices a window will pop up for print and email.