Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

I want to add a description below the invoice details. How can I do this in BUSY?

To add a description below the invoice details in BUSY, follow these steps: 
1.Go to Administration and select Configuration.
2.Under Voucher Series Configuration, choose Sales Voucher.
3.Choose the series you want (e.g., main).
4.Search for Item Wise Description and set it as Y.
5.Set the number of description lines as needed.
6.Save the information.
Now, you'll have the option to include item-wise descriptions below the invoice details in the sales voucher.

Why am I unable to see separate fields for billing address and shipping address in the invoice?

First you have to enable the option,for enable the option follow below steps: 
Step 1: Go in administration.
Step 2: Then select the configuration option.
Step 3: Under it click on voucher series configuration.
Step 4: Select desired voucher type and series.
Step 5: Click on voucher configuration and enable the option of Separate Billing/Shipping details
Step 6: save the configuration and check in invoice it will show after select the party name.

How can I keep the voucher number in the manual instead of having it automatic in BUSY?

To keep the voucher number in the manual instead of having it automatic in BUSY, you need to follow these steps :
Step 1 : Go to administration then Configurations
Step 2 : Click on Voucher series Configurations then select Voucher Type and select the voucher series for which you want to change the voucher number.
Step 3 : Then go to voucher numbering select type as manual click on ok button.
Note : Take backup before this process

The tax slab is incorrect in the purchase order. What should I do to correct it?

The tax slab is incorrect in the purchase order.,Here are steps to help you resolve the problem:Step 1 : Ensure that you have configured the correct tax rates and tax codes for your products or services. 
Step 2: Ensure that each item or service in your sales invoice is marked as taxable or non-taxable as appropriate.
Step 3: Verify the price and quantity of each item in your invoice
Step 4: Check the total amount of your invoice

How do I enable options in voucher configuration for shipping details?

If you want to Enable Billing/Shipping details, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then choose the series in which you want to Add the Bill to Ship to window.
Step 3: Toggle Y on Separate Billing/Shipping Details and save the configuration.
Step 4: Now, when you enter a voucher after select a party, a billing and shipping window will appear where you can enter your shipping details.

How do I enable the billing shipping window in the software?

If you want to Enable Billing/Shipping details, follow these steps:
Step 1: Go to Administration, select Configuration, and click on Voucher Series Configuration.
Step 2: Select the Voucher Type, then choose the series in which you want to Add the Bill to Ship to window.
Step 3: Toggle Y on Separate Billing/Shipping Details and save the configuration.
Step 4: Now, when you enter a voucher after select a party, a billing and shipping window will appear where you can enter your shipping details.

How to add an image in the inventory voucher?

To add an image in the inventory voucher follow the below steps: 
Step 1: Administration>Configurations>Features & Options>Inventory>Enable ‘ Maintain Image/Notes with Master/Voucher’.
Step 2: Administration>Configurations> Voucher Series Configuration.
Step 3: In the Image Folder on your system, Mention the image name with voucher’s number.(Image format should be in .jpeg,bmp etc)
Step 4: Select Voucher type & Series then specify image folder path in ‘Vch Image Folder’ Option.
Step 5: During the voucher entry, the image will show on the bottom left side.

Can you show me the settlement window ?

To show and enable settlement window in BUSY, you need to follow these steps :
Step 1 : Go to Administration then Configurations
Step 2 : Click on voucher series configuration and select voucher type and voucher series
Step 3 : Go to voucher configuration and enable Settlement Details, and specify the settlement mode and account.
Step 4 : During voucher entry, the Settlement window will pop up after saving the voucher. Settlement Details option can be used for Standard and POS.

While creating vouchers not showing current date. What should i do?

To enable the option to automatically pick up the current date while making the bill in BUSY process the following steps:
Step 1: Go to Administration menu and then submenu configuration after that select Voucher series configuration option
Step 2: Now select the voucher type such as sale purchase or journal and then select the voucher series
Step 3: Then go to voucher configuration and change Set default date in voucher option as System date
Step 4 then save the configuration.

Can you explain where discount options are located in the voucher?

Discount options are located in the voucher in BUSY for that, you need to follow these steps :
Step 1: Go to administration then Configurations menu
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type and voucher series go to voucher configuration.
Step 4: Enable item wise discount
Step 5: Now in administration go to masters
Step 6: Select item click on modify and specify sale discount structure.
Step 7: Now in voucher apply different discount for each items.