Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Why am i unable to add item quantity/unit/price in sales return in BUSY?

If you are unable to add item quantity/unit/price in sales return in BUSY, follow these steps:
Step 1: Go to the administration section then click on configuration.
Step 2: Choose voucher series configuration and select the sales return voucher type
Step 3: Now, select the series and click on vocuher configuration tab
Step 4: Specify Y to disbale skip item quantity/unit/price option . After save the configuration, you will able to enter the item quantity, unit and price at sale return voucher.

How can I tag or map voucher series for e-way bills in BUSY?

To tag or map voucher series for e-way bills in BUSY, you can follow these steps:
Step 1 : Click on administration
Step 2 : COnfiguration
Step 3 : Voucher series configuration
Step 4 : Go to the Configuration menu and select Voucher Series.
Step 5 : Select the voucher series that you want to tag or map for e-way bills.
Step 6 : In the Voucher Series Configuration window, enable the option "Enable E-way Bill" for the selected series.
Step 7: Save the changes.

What is the procedure to add discounts to customer invoices in BUSY?

Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
 For Item Level :
 Step 1: Administration
 Step 2: Configuration
 Step 3: Voucher Series Configuration
 Step 4: Select Voucher Type & Series
 Step 5: Voucher Configuration
 Step 6: Enable the Item Wise Discount
 Step 7: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.

Why does the software not display the correct voucher series group ?

If voucher series group is incorrect it can be due to wrong creation and can modify it by follow some steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Now click on Voucher series configuration and and then click on Voucher series Group management option.
Step 3: Now select the voucher series group and click press Alt M for modify it.
Step 4: Now save the name and then teg voucher series under the group and save the configuration.

I want to re-enter a debit note but the system is generating an automatic voucher number. How can I manually enter the debit note with my own voucher number?

If you want to enter voucher number manually then please follow below steps: 
 Step 1:Resolution Steps:Go to Administration:Navigate to administration. 
 Step 2:Access Configuration:Click on configuration. 
 Step 3:Voucher Series Configuration:Within configuration, click on voucher series configuration. 
 Select the debit note voucher type and series. 
 Step 4:Choose Manual Numbering:Under voucher numbering, select manual. 
 Step 5:Press OK. 
 Step 6:Enter Custom Voucher Number:Now you can change the debit voucher number as per your preference.

I need to provide a discount to my customer but cannot find the discount option. Please guide me through the steps to add discounts.

Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
 For Item Level :
 Step 1: Administration
 Step 2: Configuration
 Step 3: Voucher Series Configuration
 Step 4: Select Voucher Type & Series
 Step 5: Voucher Configuration
 Step 6: Enable the Item Wise Discount
 Step 7: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.

The discount option is not showing in the managing tab. What should I do to view discounts in the managing tab?

Here are the general steps to enable and use discounts in BUSY,We can apply discount At Item Level & At Voucher Level.
 For Item Level :
 Step 1: Administration
 Step 2: Configuration
 Step 3: Voucher Series Configuration
 Step 4: Select Voucher Type & Series
 Step 5: Voucher Configuration
 Step 6: Enable the Item Wise Discount
 Step 7: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.

What steps should I follow to switch the series from main to GST in BUSY, especially if invoice generation is impacted?

Follow below steps to swtich the series from main to GST in BUSY , especially if e invoice generation is imapacted: 
 Step 1: Go in administration.
 Step 2: Click on configuration.
 Step 3: Select voucher series configuration.
 Step 4: Select relevant voucher type.
 Step 5: Then select desired series as GST if already created .
 Step 6: Click on voucher configuration.
 Step 7: Enable e invoice generation after saving.
 So it will impact on specified series only.

Showing GST report basis is fixed in voucher configuration during sales voucher entry in BUSY. How to remove that?

To change GST Report basis for sale voucher in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration and select the voucher type such as sales. 
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: In seperate Billing / Shipping Details section you can set GST Report basis as required and save changes.
Note: Take backup of your data before making any changes.

I want the discount amount to be visible to the customer in their statement. How can I do this?

want the discount amount to be visible to the customer in their statement, please check following steps 
 Step 1: Check your voucher configuration settings.
 Step 2: Ensure that you have the necessary user permissions to apply discounts.
 Step 3: The availability of discounts might vary depending on the invoicing method you are using 
 Step 4: During Voucher Entry, Discount window will popup for each Item.
 For Voucher Level : Apply the Discount bill sundry in voucher.