Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

I want the item descriptions to show on the sales/purchase vouchers. Where can I configure this?

You can configure Item wise Description option in sale/purchase voucher :
Step 1: Go to Administration menu
Step 2: Click on Configuration option
Step 3: Then click on Voucher series configurtaion option
Step 4: Then select vocuher and series
Step 5: Then click on Voucher series configuration option
Step 6: Then Enable Item wise description as Y
Step 7: Then click on configure box and specify the no. of description that you want to enter in voucher

How can I change the invoice number manually in BUSY?

To configure the voucher numbering as manual in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Go to Administration and click on configuration.
Step 3: Choose the Voucher Series Configuration option and select the voucher type of which you want to change voucher numbering, such as sale, purchase, etc.
Step 4: Then, select the voucher series and click on Voucher Numbering.
Step 5: Choose the Numbering Type as manual then save the configuration.

How can i specify settlement detail for sale invoice?

To specify settlement detail for sale invoice follow below steps:
Step1: Go to Administration menu and click on configuration submenu
Step2: Then click on voucher series configuration and select sale invoice and series and select voucher configuration option
Step3: Now enable settlement detail option as Y shown in the right side of the screen and click on configure box
Step4: here you are specify account and payment mode name in the caption field and press ok then save the configuration

Can i configure the item description in purchase order?

Yes, you can configure the item description in purchase order by follow these steps:
Step 1: Go to administration section then click on configuration option.
Step 2: Choose voucher series configuration then select the purchase order voucher type.
Step 3: Select the series of voucher then click on voucher configuration tab which appear in right side for screen.
Step 4: Enable item wise description then configure it by specify the number of line required for description and save it.

Why UPI details are diffrent from cash details?

UPI data is showing in Bank Ledger and Cash is showing in cash ledger.
UPI refer to that amount which we receive in our bank account.
Cash refer to cash in hand received from customer.
you need check report by follow these steps:
Step 1: Go to Display.
Step 2: Click on Account Summary.
Step 3: Select Settlement Summary.
Step 4: Series wise or user wise as per your requirement select.
Step 5: Specify voucher type and voucher series then date range Select.

Is there any option to merge same items, if mentioned multiple times while voucher entry.

In retail counters, while picking an item, one item can be mentioned multiple times for that we have a feature to consolidate all the similar items. 
Step 1: Go to Administration ⇒ Configuration ⇒ Voucher Series Configuration.
Step 2: Select your required voucher type & series and click on Voucher Configuration.
Step 3 : Click on Configure advance POS option tab.
Step 4 : Enable “consolidate item while saving” option.
Step 5: This will merge all similar item’s quantities.

I want to check if discounts have been applied correctly. What should I do?

I want to check if discounts have been applied correctly, please check following steps 
Step 1: Check your voucher configuration settings.
Step 2: Ensure that you have the necessary user permissions to apply discounts.
Step 3: The availability of discounts might vary depending on the invoicing method you are using
Step 4: During Voucher Entry, Discount window will popup for each Item.
For Voucher Level : Apply the Discount bill sundry in voucher.

Why is my invoice printing in two copies instead of one original copy?

If you Want to print invoice only original copy:- 
1.Go to the Administration Select Configuration Then click on Voucher Series Configuration.
2.Then Select Voucher Type Then Series i.e If want To set In sales Invoice Click on sales then Select Series.
3.Then Click on Voucher Configuration Then Click on Configuration in Print Sales Invoice After Saving.
4.Then Press 'N' On Specify Default No. of Copies. Then Save The Configuration & Page.

How can I allocate cash and bank transactions in the same voucher number?

To allocate cash and bank transactions in the same voucher number, you need to follow these steps :
Step 1 : Go to administration then configuration
Step 2 : Click on voucher series configuration then select voucher type and voucher series
Step 3 : Then go to voucher configuration and enable settlement details and configure cash and bank.
Step 4 : Now go to transaction under same voucher number in settlement details define both cash and bank amount

How can I enable optional fields for sale invoice in a new company?

To enable optional fields for sale invoice in a new company in BUSY follow below steps:
Step1: Go to Administration menu and click on configuration submenu.
Step2: Then click on voucher series configuration and select sale invoice and series then click on voucher configuration
Step3: Specify number of optional field as required then click on configure box
Step4: After that mention field name and select text in the type section and press on save option to save the configuration.