Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher series configuration

FAQs

Why is the voucher numbering not appearing correctly in my company in BUSY?

There could be several reasons why voucher numbering is not appearing correctly in BUSY Accounting software. Some possible solutions include checking the voucher numbering format, verifying that vouchers are associated with the correct accounts, and ensuring that the date range specified in the report filter is correctly mentioned. It may also be necessary to correct voucher or invoice numbers manually or adjust the voucher series configuration.

Why am I unable to assign a particular series to an item?

To apply control on Item for Series in BUSY, please follow below steps:
Step 1: Go to administration menu and then select configuration option
Step 2: And then select voucher series configuration tab and then select voucher type and select series.
Step 3: and click on the master control button and apply control on the Item master.
Step 4: Select the Allow option and choose the Item master.

How do I apply a discount to a customer invoice in BUSY

You can apply discount to a customer in invoice at bill sundry of invoice. The discount on bill sundry apply on taxable amount of entire invoice.
For discount at item level please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Voucher Series Configration
Step 4:- Select voucher and series then on right hand side click on voucher series configration option.
Step 5:- Enable option item wise discount

What is the auto-round off feature and how do I use it?

The auto-round off feature in BUSY automatically rounds off voucher amounts to the nearest whole number. To use this feature, you need to follow these steps :
Step 1 : Go to administration then configuration click on voucher series configuration
Step 2 : Select voucher type and voucher series go to voucher series configuration
Step 3 : Enable Auto round off final amount configure and click on save button.

The invoice value is showing as but it is rounding to How do I fix this?

If you dont want to round off the invoice value then you have to disable the auto round off option for the invoice.
Pls Follow the below steps :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Voucher series configuration
Step 4: Then select the required voucher type and series
Step 5: Then voucher configuration
Step 6: Disable the Auto round off final amount option and save it.

Why am I getting a prompt repeatedly to send WhatsApp messages? How can I stop this?

To stop the prompt for sending sms after saving the invoice, follow these steps:
Step 1: Go to administration section then click on configuration.
Step 2: Choose voucher series configuration and select the required voucher type.
Step 3: After select the voucher type, select series for it and then click on voucher configuration option.
Step 4: Specify N to disable for send SMS after saving and save the configuration.

How to configure for send sms through whatsapp after save the sales invoice in BUSY?

To configure for send sms through whatsapp after save the sales invoice in BUSY, follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose the voucher series configuration then click on sales.
Step 3: Select series of sales then click on voucher configuration.
Step 4: Enable send sms after saving option then click on configure tab
Step 5: Specify format and save the configuration.

How can i skip the short narration column in payment or receipt vouchers?

To skip the short narration column in payment or receipt vouchers, you need to follow these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select voucher series configuration then select then receipt or payment voucher and choose the voucher series.
Step 3: On right side click on voucher configuration and after opening it set Y on skip short narration option then save.

How can I access the transporter window in BUSY to add details?

If you want to access the transporter window then please follow the given steps
Step 1: Go to administration menu then configuration then voucher series
configuration then select sale voucher then series then voucher
configuration
Step 2: Then transport details turn it to y for enable it then save.
Step 3: While save voucher you will get a window of transport details.

How can I activate simple discount in Sale Return or Purchase Return?

To activate simple discount in Sale Return or Purchase Return in BUSY, you need to follow these steps :
Step 1: Go to administration then Configurations menu
Step 2: Select voucher series configuration.
Step 3: Select the Voucher Type as sale return and voucher series go to voucher configuration.
Step 4: Enable item wise discount and click on save button.
Step 5: Do same process for purchase return voucher