Frequently Asked
Questions

Find Solutions to Common Issues Related to data-conversion - voucher import export

FAQs

Can I import opening balances from previous accounting software?

Yes, Can import opening balance from any accounting software in BUSY
Note:- Opening balances can be change begining of the year only next year only carry forward closing balances as a opening next year

How much does the Excel import/export feature cost?

Please contact to your local channel partner of BUSY to get charges information related to excel import/export feature or feel free to contact in our support helpline or can write email at support@busy.in

How can I export data of BUSY?

To export data from BUSY, you can use the export feature to export your data to different file formats such as Excel, CSV, PDF, and Google Sheet. Once you have exported the data.

I am unable to import/export data from BUSY to other platforms. What could be causing this problem and how can I rectify it?

To export import data,you can use XML options:
Step 1 : CLick on administration
Step 2 : Data export import
Step 3 : Data export import XML
Step 4 :Export or import data

Unable to Export Report excel Showing Error 97 and above how to resolve issue

If you get an error while exporting data to Excel
Step 1: Go to the Control Panel and repair Excel online.
Step 2: If after repair the issue is not solved, install Microsoft Office 365.

Why does the same report show different results when exported multiple times?

The same report may show different results when exported multiple times due to changes in the underlying data or filters applied during the export process.or might the date range has been selected different

I am unable to see HSN code in the Excel exports from BUSY. How can I get it?

Which report did you export to excel from BUSY? Please provide more details.
Further you also need to make sure that the report you are viewing in BUSY has the HSN column.

What causes the software to hang when exporting a full year's report?

The cause of the software hanging when downloading a full year's data, it depend on number of master and number of voucher entries in report so export the report in short range

Is there training available for formatting CSV files for import in BUSY?

No in BUSY you can't import file from CSV further no traning will provide for csv import Further you can import through excel and we have a traning video of excel import

I need help with importing and exporting data in BUSY. Who can help me with this?

You can take help of our help content available in help menu such as help videos and knowledge documents etc this will help you to importing or exporting data in BUSY