Frequently Asked
Questions
Find Solutions to Common Issues Related to data-conversion - xml pdf
Export options for BUSY data (Excel/PDF)?
BUSY provides the export option for any type of voucher, transaction or report in both EXCEL and PDF format, please follow the given steps to export data
Step 1 Open any transaction or report
Step 2 Pres Alt E
Step 3 Slect here excel, pdf or any other format
Step 4 Export data and check
I cannot click or interact with PDF files exported from BUSY. Why is this happening and how can I fix it?
One possible solution is to change the default PDF application to Adobe Reader. This can be done by following the steps to select Adobe Reader as the default PDF application and refreshing the system. After this, try opening BUSY again and generating a new PDF voucher to test if the issue is resolved.
My invoice PDF is not opening after exporting. What could be the reason?
To resolve the issue of opening a pdf after exporting from BUSY you try the following steps:
Step 1: close all the pdf opened in Backened from system.
Step 2: Reinstall the PDF Driver.
Step 3: try with another PDF Software or Set the google chrome or adobe reader as default pdf driver.
When export report as PDF show report width is too large error. How do i correct this?
When you select print option in report and then click on As is it From Grid option. Here you need to follow the maximum characters length for portait and landscape. If some fields are not mandatory you can untick them. You can also decrease the size by double click on the field.
How to export sale invoice in pdf format in BUSY?
To export the documents in pdf format follow below steps:
Step 1: Go to transactions option then select sale invoice option.
Step 2: Then click on modify option then mention the invoice number and click on ok button.
Step 3: Then press CTRL+P option then click on export option to export the document in pdf.
Why am I not able to send recordings/files through BUSY?
There could be several reasons why the mobile app is not working properly.
Step 1: It could be due to a poor internet connection, it is recommended to check your internet connection
Step 2: update the BUSY to the latest version
Step 3: Ublock and give rights to BUSY from Window defender and antivirus
What is the process to save a customer bill or invoice as a PDF file in BUSY?
For PDF export of sales invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales
Step 3:- Modify, enter invoice no.
After open invoice on the top of invoice click on export or press "Alt+E" key select forlmat PDF define folder for export file save
Does downloading large reports like GST in JSON impact the performance or database size of BUSY?
No, downloading large reports like GST in JSON can impact the performance and database size of BUSY. Large reports consume more system resources and can slow down the software. Additionally, storing large amounts of data in the database can increase its size and potentially affect the overall performance of the software.
How can I save/export a sales invoice as a PDF file in BUSY?
For PDF export of sales invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales
Step 3:- Modify, enter invoice no.
After open invoice on the top of invoice click on export or press "Alt+E" key select forlmat PDF define folder for export file save
Where can I locate exported PDF sales invoices in BUSY?
For PDF export of sales invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales
Step 3:- Modify, enter invoice no.
After open invoice on the top of invoice click on export or press "Alt+E" key select forlmat PDF define folder for export file save