Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
What is the best practice for backing up data and upgrading BUSY versions to avoid losing access to old files?
Below steps can be followed as the best practice for data backup and upgrading BUSY versions to avoid losing access :
Step 1 : You can use our BUSYAgent utility for taking daily backup date wise so go to our site www.busy.in
Step 2 : Download BUSYAgent Ulitility and install the same in the drive where you have installed BUSY.
Step 3 : Open BUSYAgent and go to General Configuration
Step 4 : Specify data location as per access or SQL
Step 5 : Go to Backup Configuration for Local and specify the folder path of your local drive and mention the interval for backup schedule
Step 6 : Now go to Backup Configuration for google drive and specify your gmail ID, here you will find the option to Authorize the ID so click on that tab also. Make sure that your Gmail ID must be open during authorization process.
Step 7 : Configure the interval for backup schedule
Step 8 : Save the settings and check the backup through Backup now Tab.
Note: Always update the setup on Server system first and then followed by the client systems.
How can I ensure the security of my software and data?
To protect your BUSY & Data from loss or damage, you can follow these steps:
Step 1: Install and update an antivirus software on your system that can scan and remove any suspicious or malicious activities that might harm your data.
Step 2: Set the permissions for your drives and data folder so that only you or authorized users can access, modify, or delete them. You can use the Windows security settings or a third-party software to do this.
Step 3: In BUSY, create a strong username and password for your data that is hard to guess or crack. Do not share your Super or Admin credentials with anyone else. If you have multiple users working on the same data, create sub-users and assign them limited rights according to their roles and responsibilities.
Step 4: Backup your data regularly, either manually or automatically, to a safe location such as a hard disk, a pen drive,etc. You can use the "BUSY Agent" application, which allows you to store your backup files on Google Drive as well.
Step 5: Update your software regularly and remove old setups from control panel.
What steps should I take to ensure data security in BUSY?
To protect your BUSY & Data from loss or damage, you can follow these steps:
Step 1: Install and update an antivirus software on your system that can scan and remove any suspicious or malicious activities that might harm your data.
Step 2: Set the permissions for your drives and data folder so that only you or authorized users can access, modify, or delete them. You can use the Windows security settings or a third-party software to do this.
Step 3: In BUSY, create a strong username and password for your data that is hard to guess or crack. Do not share your Super or Admin credentials with anyone else. If you have multiple users working on the same data, create sub-users and assign them limited rights according to their roles and responsibilities.
Step 4: Backup your data regularly, either manually or automatically, to a safe location such as a hard disk, a pen drive,etc. You can use the "BUSY Agent" application, which allows you to store your backup files on Google Drive as well.
Step 5: Update your software regularly and remove old setups from control panel.
How can I ensure data protection and security in BUSY?
To protect your BUSY & Data from loss or damage, you can follow these steps:
Step 1: Install and update an antivirus software on your system that can scan and remove any suspicious or malicious activities that might harm your data.
Step 2: Set the permissions for your drives and data folder so that only you or authorized users can access, modify, or delete them. You can use the Windows security settings or a third-party software to do this.
Step 3: In BUSY, create a strong username and password for your data that is hard to guess or crack. Do not share your Super or Admin credentials with anyone else. If you have multiple users working on the same data, create sub-users and assign them limited rights according to their roles and responsibilities.
Step 4: Backup your data regularly, either manually or automatically, to a safe location such as a hard disk, a pen drive,etc. You can use the "BUSY Agent" application, which allows you to store your backup files on Google Drive as well.
Step 5: Update your software regularly and remove old setups from control panel.
What is the proper way to uninstall BUSY without losing data?
If you want to uninstall your BUSY without losing your data, you have to take backup of your whole data and then start uninstallation process.
To take backup of your data before uninstalling BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Step 5: You can also copy your whole data folder.
To uninstall BUSY from your system, you can follow these steps:
Step 1: Open the Control Panel and select Programs and Features.
Step 2: Locate the BUSY application and any related updates in the list of installed programs.
Step 3: Right-click on each item and select Uninstall to remove them from your system.
Make sure you have your BUSY Serial Number and registered email ID handy for future registration.
How do I restore backup if my data gets corrupted?
To restore backup and if you have backup files so you need to follow some steps and these are-
Step 1: Go to Company Menu and click on Restore Data Option.
Step 2: After click on Restore Data Option Click on browser for folder and it will appear in yellow coloured file and Give path of backup data folder where your new data exist in the form of backup file Data and DISK1
Step 3: After give path click on OK Option BUSY will show you the prompt for Data Restoration and you have to click on YES Option
Step 4: After click on YES Option BUSY will show you the prompt about Company Exist and you need Select one option out three and these option are Yes,No and Cancel.If you select option Yes then it will replace your existing company
in company list and If you select option 'No'then it will create another company in list.
Step 5: Now you can Click on Esc Button on your key board and click on open company and you will get your data.
How can I restore my BUSY data backup if something goes wrong during update anything in BUSY ?
To restore backup and if you have backup files so you need to follow some steps and these are-
Step 1: Go to Company Menu and click on Restore Data Option.
Step 2: After click on Restore Data Option Click on browser for folder and it will appear in yellow coloured file and Give path of backup data folder where your new data exist in the form of backup file Data and DISK1
Step 3: After give path click on OK Option BUSY will show you the prompt for Data Restoration and you have to click on YES Option
Step 4: After click on YES Option BUSY will show you the prompt about Company Exist and you need Select one option out three and these option are Yes,No and Cancel.If you select option Yes then it will replace your existing company
in company list and If you select option 'No'then it will create another company in list.
Step 5: Now you can Click on Esc Button on your key board and click on open company and you will get your data.
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The software crashed, and some of my accounting data was lost. How can I recover or restore the lost data?
If you can recover the lost according data from the below steps.
Step 1: When some entries are lost then you can enter it manually in the BUSY after the data backup.
Step 2: If you have data backup of the company from which the entries has lost then you can restore it that data.
Pls follow the below steps for data restore from For Backup Files :
Step 1: Click on Company Menu
Step 2: Then Restore data
Step 3: Specify the backup folder path in which have backup files of the data and restore it with Overwrite NO. Overwrite option will only show if we have data in BUSY with the same company. After overwrite new company will get create instead of overwriting the existing company.
Pls follow the below steps for data restore from For Comp Files :
Step 1: Click on Company Menu
Step 2: Then Set Data Directory
Step 3: Specify the Data folder path - Here select the data path till data folder name only not the company code.
How do I back up and restore BUSY configuration settings?
In BUSY we have option for Backup & Restore Data not configurations. Steps for Backup & Restore data mentioned below:
Backup Data: To take backup of your data from BUSY follow these steps:
Step 1: Open BUSY and select "Backup Data" option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save your backup file.
Step 4: Select the financial year that you want to backup, either All F.Y. or Selected F.Y. and click on the OK button to start the backup process.
Restore Data: To restore data in BUSY follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.
Furthermore when you create a new company, you can copy configurations from the existing company.
Can I create a copy of a company in BUSY Accounting Software version 5? How should I do it?
To create a copy of a company in BUSY need to take a backup and restore the backup in the same folder . Please Follow the Below Steps :
Step 1: Open BUSY and go to the Company Menu.
Step 2: From the Company menu click on submenu Backup Data
Step 3: In the populated window Company name list will be shown.
Step 4: Now you can Select the company for data backup
Step 5: And then you have to Mention the User and Password of the same company in the given field space.
Step 6: And specify the backup folder path in the given space . You can browse the folder path of use copy paste the folder path.
Step 7: After selecting backup location, now you can select financial year according to your requirement. Either all year of a single year..
Step 8: And then click on the Okay button and start the process.
Restore Data :
Step 1: Company Menu
Step 2: Restore Data
Step 3: Specify the backup folder path
Step 4: Restore it with Overwrite No option.
