Frequently Asked
Questions

Q: Why is there an issue with the backup path and how can I resolve it?

The issue with the path in BUSY can be resolved by following steps : Step 1: If issue in Backup path when take a backup please create a new folder to take a back up. Step 2: Set this new Backup path in BUSY backup Configuration and BUSY Agent backup configuration. Step 3: Schedule the Backup timings and save the BUSY agent configuration. Step 4: This issue will be resolved after creating a new backup folder.

Q: Can we restore the backup in case of an error in the current database?

To restore the backup in case of a error in the current database in BUSY, follow these steps: Step 1: Open BUSY and select Restore Data option from Company tab. Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process. Step 3: If same data already exist in then BUSY will provide you a option to override it. You can choose No as restore another company .

Q: What options do I have for backing up data and recovering from crashes?

You can take backup of your BUSY data, by using these methods: 1. Use the Backup Data option available in the BUSY and take backup of each company. 2. Can copy whole data folder and keep it in your external drive. 3. You can also use the BUSY Agent application which allows you to schedule your backup and save it on local and Google drive. You can download your backup files from google drive if your system gets crash.

Q: How do I take a backup of sql data from the client system?

To take a backup of sql data from the client system, follow these steps: Step 1: Open BUSY in client system then select backup data option under the company menu. Step 2: Select the company and enter the username and password if required then specify the backup path where you want to save backup files and specify shared folder path also for backup in case of sql data. Step 3: Select financial year then press ok to proceed.

Q: I am facing an issue with the backup of BUSY data. What should I do to take a proper backup?

If you are facing issue with backup please specify the particular problem you are facing so that I can provide you the proper solution To take the data backup follow he below mentioned steps: Step 1: Open BUSY and click on Backup data Step 2: Select the company and enter the Login Id and password Step 3: Give the path for backup Step 4: Select the financial year for backup Step 5: Click on Ok

Q: Can I keep the backup of the previous years data as a separate company in the software?

Yes, you can keep the backup of previous years' data as a separate company in BUSY. Follow below steps : Step 1: Go to the Administration menu and select restore option Step 2: Provide the path for backup where your backup folder exist Step 3: When you will restore data then it will show you a message that data already exist do you want to overwrite, you can No this option to create a new company.

Q: How can I migrate BUSY data from one system to another system?

To migrate data from one system to another, follow the steps below: Step 1: Take a backup of all data from BUSY on the system using a pendrive or hard disk. Step 2: Attach the pendrive or hard disk to the other system where you want to use it. Step 3: Restore the data to the system folder. Step 4: Provide the data path in BUSY to run it.

Q: Can I restore data in BUSY using a backup file?

Yes, you can restore data in BUSY using a backup file. To restore data from a backup file in BUSY, you need to follow these steps: Step 1: Open BUSY then click on Restore Data under the Company menu. Step 2: Select the folder path in which backup files are stored. Step 3: Press Ok to proceed and if same company is already exist then it ask for overwrite it. You can select yes or no as required.

Q: How can I restore my company data from a backup in BUSY?

To restore your company data from a backup in BUSY Please follow these steps: Step 1: Open your BUSY Step 2: Then click on restore data Step 3: Afterwards specify the path where is your backup stored Step 4: Then proceed for restoration of backup Step 5: While restoring data if it is showing overwrite option always try to select it as no otherwise backup will be merged in your existing data

Q: Data from last month is missing in BUSY. What should I do?

To resolve the issue of missing data from last month in BUSY, you can try the following steps: 1. Ensure that you are viewing the correct date range and that the data is not filtered out. 2. Check your data location that are you using your data from current data location or not. 3. If you have a backup of the data, restore it to see if the missing data is included.

Find Solutions to Common Issues Related to data-specific - backup restore

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why is there an issue with the backup path and how can I resolve it?

The issue with the path in BUSY can be resolved by following steps : 
Step 1: If issue in Backup path when take a backup please create a new folder to take a back up. 
Step 2: Set this new Backup path in BUSY backup Configuration and BUSY Agent backup configuration.
Step 3: Schedule the  Backup timings and save the BUSY agent configuration.
Step 4: This issue will be resolved after creating a new backup folder.

Can we restore the backup in case of an error in the current database?

To restore the backup in case of a error in the current database in BUSY, follow these steps:
Step 1: Open BUSY  and select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK  button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you a option to override it. You can choose No as restore another company .

What options do I have for backing up data and recovering from crashes?

You can take backup of your BUSY data, by using these methods:
1. Use the Backup Data option available in the BUSY and take backup of each company.
2. Can copy whole data folder and keep it in your external drive.
3. You can also use the BUSY Agent application which allows you to schedule your backup and save it on local and Google drive.
You can download your backup files from google drive if your system gets crash.

How do I take a backup of sql data from the client system?

To take a backup of sql data from the client system, follow these steps:
Step 1: Open BUSY in client system then select backup data option under the company menu.
Step 2: Select the company and enter the username and password if required then specify the backup path where you want to save backup files and specify shared folder path also for backup in case of sql data.
Step 3: Select financial year then press ok to proceed.

I am facing an issue with the backup of BUSY data. What should I do to take a proper backup?

If you are facing issue with backup please specify the particular problem you are facing so that I can provide you the proper solution 
To take the data backup follow he below mentioned steps: 
Step 1: Open BUSY and click on Backup data
Step 2: Select the company and enter the Login Id and password 
Step 3: Give the path for backup 
Step 4: Select the financial year for backup 
Step 5: Click on Ok

Can I keep the backup of the previous years data as a separate company in the software?

Yes, you can keep the backup of previous years' data as a separate company in BUSY. Follow below steps : 
Step 1: Go to the Administration menu and select restore option
Step 2: Provide the path for backup where your backup folder exist
Step 3: When you will restore data then it will show you a message that data already exist do you want to overwrite, you can No this option to create a new company.

How can I migrate BUSY data from one system to another system?

To migrate data from one system to another, follow the steps below: 
 Step 1: Take a backup of all data from BUSY on the system using a pendrive or hard disk. 
 Step 2: Attach the pendrive or hard disk to the other system where you want to use it. 
 Step 3: Restore the data to the system folder. 
 Step 4: Provide the data path in BUSY to run it.

Can I restore data in BUSY using a backup file?

Yes, you can restore data in BUSY using a backup file.
To restore data from a backup file in BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data under the Company menu.
Step 2: Select the folder path in which backup files are stored.
Step 3: Press Ok to proceed and if same company is already exist then it ask for overwrite it. You can select yes or no as required.

How can I restore my company data from a backup in BUSY?

To restore your company data from a backup in BUSY Please follow these steps:
 Step 1: Open your BUSY
 Step 2: Then click on restore data 
 Step 3: Afterwards specify the path where is your backup stored
 Step 4: Then proceed for restoration of backup
 Step 5: While restoring data if it is showing overwrite option always try to select it as no otherwise backup will be merged in your existing data

Data from last month is missing in BUSY. What should I do?

To resolve the issue of missing data from last month in BUSY, you can try the following steps:
 1. Ensure that you are viewing the correct date range and that the data is not filtered out.
 2. Check your data location that are you using your data from current data location or not.
 3. If you have a backup of the data, restore it to see if the missing data is included.

Frequently AskedQuestions