Frequently Asked
Questions

Q: What's the procedure to take a backup in BUSY before updating to the latest version?

The procedure to take backup in BUSY is given below: 1: Close your company. 2: After close company you will found an option of backup data, under open company section. 3: Click on backup data and select desired company. 4: Specify the username and password. 5: Define the folder path for backup. 6: Select financial year for backup. 7: Press ok and take backup.

Q: How do I restore my old backup if the balance sheet is not getting updated?

To restore your old backup in BUSY, you need to follow these steps: Step 1: Open BUSY then click on Restore Data tab under the Company menu. Step 2: Choose that folder path in which the backup files are kept then press Ok to proceed. Step 3: If the same company is already exist the it will ask whether you want to overwrite it or not, so you can select as per the requirements.

Q: Finding the backup option and creating a backup before upgrading BUSY. Steps to backup.

For taking backup before updating BUSY you need to follow the steps Step1 Open BUSY and click on Backup data Step2 Select the company to take backup and fill login id and password Step3 Select the folder to take backup Step4 select particular Financial year or all financial year then press ok Step5 after the backup completed system will ask to take another copy make it No

Q: I think my data/settings were corrupted. How can I restore to a backup?

You can take the data backup from the Below Steps : Step 1: Click on Company Menu Step 2: Then Backup Data Step 3: Select the company for which you want to take the backup Step 4: Then Mention the company Username and Password Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year. Step 6: Then specify the backup folder path.

Q: I need to take a backup of my data but am unsure how to do it. What is the procedure to take backup in BUSY?

To take Data Backup Process the BUSY software Step : 1 Go to the company menu, then go to the backup data option, select the particular company, select the backup folder path, and take the backup Step 2: After completing the backup, show the backup completed successfully and go to the specified folder to ensure the folder of the backup. Step 3: This will ensure that your data is safely backed up.

Q: What steps should I follow if I want to take a backup of the data?

If you want to take a backup of the data please follow these steps: Step 1: Open your BUSY software Step 2: Then click on backup data Step 3: Then select the company for which you want to take a bcakup Step 4: Then specify its username and password if ask Step 5: Then specify the path where you want to take a backup Step 6: Then click on ok to proceed for a backup

Q: The backup failed. What could have gone wrong and how can I fix it?

The backup failed to fix it follow these steps 1. close BUSY and open again 2. then there is option called re-index data 3. select company and re-index all F.Y data year wise 4. also you can change backup path while taking backup because some times there is permission related issue in windows to access any folder. so while taking backup insure that you have full permission to access that folder.

Q: How can I take a backup of the company file during an open reconciliation?

It is recommended to take a backup after completing the current process in BUSY. Follow these steps: Step 1: Open the BUSY application Step 2: Go to company section and click on Backup data option Step 3: Now, select the specific company for which you want to create backup and mention the login credentials if have. Step 4: Specify the path for backup Step 5: Start the backup process and let it complete.

Q: What is the process to restore or import a previously taken backup in BUSY?

If you want to restore a backup which was taken previously in BUSY, you can follow these steps: Step 1: Open BUSY and select "Restore Data" option from Company tab. Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process. Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

Q: How can I restore files from my backups in BUSY?

When have backup files of the data then simply can restore it. Pls Follow the Below Steps for Data Restore : Step 1: Click on Company Menu Step 2: Then Restore Data Step 3: Specify the backup folder path Step 4: Popup will show for restoring the XYZ Company then click on it.If shows that this company is already exists in BUSY then overwrite it with NO.

Find Solutions to Common Issues Related to data-specific - backup restore

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Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

What's the procedure to take a backup in BUSY before updating to the latest version?

The procedure to take backup in BUSY is given below: 
 1: Close your company. 
 2: After close company you will found an option of backup data, under open company section. 
 3: Click on backup data and select desired company. 
 4: Specify the username and password. 
 5: Define the folder path for backup. 
 6: Select financial year for backup. 
 7: Press ok and take backup.

How do I restore my old backup if the balance sheet is not getting updated?

To restore your old backup in BUSY, you need to follow these steps:
Step 1: Open BUSY then click on Restore Data tab under the Company menu.
Step 2: Choose that folder path in which the backup files are kept then press Ok to proceed.
Step 3: If the same company is already exist the it will ask whether you want to overwrite it or not, so you can select as per the requirements.

Finding the backup option and creating a backup before upgrading BUSY. Steps to backup.

For taking backup before updating BUSY you need to follow the steps 
 Step1 Open BUSY and click on Backup data 
 Step2 Select the company to take backup and fill login id and password
 Step3 Select the folder to take backup 
 Step4 select particular Financial year or all financial year then press ok 
 Step5 after the backup completed system will ask to take another copy make it No

I think my data/settings were corrupted. How can I restore to a backup?

You can take the data backup from the Below Steps :
Step 1: Click on Company Menu
Step 2: Then Backup Data
Step 3: Select the company for which you want to take the backup
Step 4: Then Mention the company Username and Password 
Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
Step 6: Then specify the backup folder path.

I need to take a backup of my data but am unsure how to do it. What is the procedure to take backup in BUSY?

To take Data Backup Process the BUSY software
Step : 1 Go to the company menu, then go to the backup data option, select the particular company, select the backup folder path, and take the backup 
Step 2: After completing the backup, show the backup completed successfully and go to the specified folder to ensure the folder of the backup.
Step 3: This will ensure that your data is safely backed up.

What steps should I follow if I want to take a backup of the data?

If you want to take a backup of the data please follow these steps:
Step 1: Open your BUSY software
Step 2: Then click on backup data 
Step 3: Then select the company for which you want to take a bcakup
Step 4: Then specify its username and password if ask
Step 5: Then specify the path where you want to take a backup
Step 6: Then click on ok to proceed for a backup

The backup failed. What could have gone wrong and how can I fix it?

The backup failed to fix it follow these steps 
1. close BUSY and open again 
2. then there is option called re-index data 
3. select company and re-index all F.Y data year wise
4. also you can change backup path while taking backup because some times there is permission related issue in windows to access any folder. so while taking backup insure that you have full permission to access that folder.

How can I take a backup of the company file during an open reconciliation?

It is recommended to take a backup after completing the current process in BUSY. Follow these steps:
Step 1: Open the BUSY application 
Step 2: Go to company section and click on Backup data option
Step 3: Now, select the specific company for which you want to create backup and mention the login credentials if have.
Step 4: Specify the path for backup 
Step 5: Start the backup process and let it complete.

What is the process to restore or import a previously taken backup in BUSY?

If you want to restore a backup which was taken previously in BUSY, you can follow these steps:
Step 1: Open BUSY and select "Restore Data" option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

How can I restore files from my backups in BUSY?

When have backup files of the data then simply can restore it. 
 Pls Follow the Below Steps for Data Restore :
 Step 1: Click on Company Menu
 Step 2: Then Restore Data
 Step 3: Specify the backup folder path 
 Step 4: Popup will show for restoring the XYZ Company then click on it.If shows that this company is already exists in BUSY then overwrite it with NO.

Frequently AskedQuestions