Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

Can I restore the backup file on a different system?

To restore data on the different system please follow below steps to restore data :
Step 1: Go to company menu
Step 2: Select restore data option
Step 3: In this window you have to specify the backup folder path and click on the ok button.
Step 4: Select the option for restore it with Overwrite Yes/ No option.

How do I backup my data before updating prices?

To backup your data before updating prices in BUSY, follow these steps: 
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup and click on ok to take backup.

How can I take backup before merging the accounts?

To take backup of data before merging accounts in BUSY, follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup and click on ok to take backup.

How can i take backup of BUSY data?

To take backup of BUSY data, follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup, select the financial year and click on ok to take backup.

How to fix backup issues after laptop restart?

In BUSY, There is issue is coming for not able to take backup then Pls follow the Below Steps :
Step 1: Give the full rights to the backup folder. If still same issue then change the location and take the backup.
Step 2: if still same issue then after data backup run reindex database from Housekeeping.

How to check and change backup paths?

To check and change the backup location in BUSY, you can follow these steps:
Step 1: Go to Administration and click on Configuration.
Step 2: Select Backup Configuration and here you can check and change the backup path day wise.
If you are using BUSY Agent then you can change the backup path under the Backup Configuration(Local).

How to take backup of BUSY data?

To take backup of BUSY data,follow these steps:
Step 1: Open BUSY then click on company menu.
Step 2: Choose the backup data option then select required company
Step 3: Mention the company admin username and password and click on ok tab
Step 4: Specify the path for backup, select the required financial year and click on ok to take backup.

I took a backup of BUSY before updating to the newest version. Can I restore this backup to get my missing vouchers back?

Yes, you can restore a BUSY backup to retrieve missing vouchers, follow these steps for restoring data:
Step 1: Go to Company tab.
Step 2: Click on Restore data and specify the backup path and then click on the OK tab.
Step 3: Then one window will appear for overwrite click on No tab.
Step 4: Check missing voucher in reports.

I do not have a backup of my accounting data. How can I take a backup before making changes to fix issues?

Pls Follow the Below Steps for Backup :
Step 1: Click on company menu
Step 2: Then backup data
Step 3: select the company for which you want to take the backup then mention the user name and password,select for which financial year you want to take the backup and specify the folder path for the backup.

How do I restore original voucher numbers from backup if my changes create any problem?

To restore the original voucher numbers from a backup, you can use the "Restore Data" option in BUSY. Go to the company menu and select the "Restore Data" option. Specify the path where the backup copy is located and restore the data from there. This will help you revert any changes and retrieve the original voucher numbers.