Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
How can I take a backup of my company data before making major changes in BUSY?
Pls Follow the Below Steps for taking backup before opening the company :
Step 1: Company Menu
Step 2: Backup Data
Step 3: Select the company for data backup
Step 4: Mention the User and Password
Step 5: Select Financial Year and specify the backup folder path.
How do I restore a backup in BUSY if I am unsure of changes made?
If you want to restore your backup in BUSY please follow given below steps:
Step 1: Open your BUSY software
Step 2: Then click on restore data option
Step 3: Then specify the path of your backup where it is stored
Step 4: Then click on OK to proceed for the restoration of your data
I want to delete old backups, is it safe to delete certain backup files?
Yes, it is safe to delete old backup files as long as you have a recent backup of your data.But before deleting any old backup make sure that you have the latest backup of your data if not then first take a complete backup of your data and then proceed to delete.
My backup is failing and shows KB. How can I troubleshoot this?
IF you are unable to take backup and show 0KB then follow the given steps :
Step 1: Change data location of company data then take backup and checked
Step 2: Then give full rights to data folder for taking backup
Step 3: If still same problem then reindex database and try again
What should i do, if showing error while taking backup from BUSY?
If showing error while taking backup from BUSY, you need to follow these troubleshooting steps:
Step 1: Check after run Reindex database from the Housekeeping menu.
Step 2: Make sure the drive has enough space where you are trying to take backup.
Step 3: Open BUSY as an administrator mode to avoid any compatibility issue.
Can you guide me how to take backup from BUSY
To take backup you can follow some steps:
Step 1: Close your comapny if opened and then go Backup Data option.
Step 2: Now select the company for backup and then enter login credential.
Step 3: Now give the path for backup of your data and select All Financial year and click on OK option.
How do I change the backup file location in BUSY?
When we take the backup from BUSY then we can change the backup folder location as per your requirement with below steps :
Step 1: Click on Company menu
Step 2: Then Backup data
Step 3: Select the company for the backup then specify the location in which want to take backup.
How do I upload data directly to the software?
To upload data directly in BUSY you have to restore data , follow the steps to restore data:
Step 1: Go to restore data after opening BUSY
Step 2: Select the path in which backup of data is preset
Step 3: Click on ok then after restore complete check in list of company
Where does BUSY store data on my computer?
The "BUSYwin/Data" folder in the drive where BUSY is installed is the default location for your data. Furthermore to check the data directory from where your BUSY data is running follow below step:
Step 1: Open BUSY and go to the "Set Data Directory" option, here you will see the current data directory.
How do I restore a backup for a particular company?
To restore the data backup of particular company in BUSY, follow these steps:
Step 1: Open the BUSY then click on company menu.
Step 2: Select the restore data option then specify the backup path for restoration.
Step 3: Click on ok tab then select yes for data restoration and select No for overwrite.