Frequently Asked
Questions

Find Solutions to Common Issues Related to data-specific - backup restore

FAQs

I want to take a backup before running Regenerate Dual Voucher. What is the right backup process before regenerating?

To take backup, go to:
Step 1 : Click on company menu
Step 2 :Backup data
Step 3 : Select company
Step 4 : Set folder to take backup and start

I restored my backup data and now there are duplicate companies. How do I fix this?

When you restore a company data which is already exist in BUSY and overwrite no, then a duplicate company will create. To fix this you need to delete the duplicate company.

How to keep data on a pen drive without creating a new folder?

To keep data on a pen drive without creating a new folder in BUSY, you can directly copy the data folder from the drive and paste it onto the pen drive.

Can I keep the backup of my data on my desktop or should it be kept elsewhere?

Yes, you can keep the backup of your BUSY data on your system's drive. Furthermore you can also keep your data backup on your google drive through BUSY Agent application. 

I took a backup but it's not showing on my laptop. What should I do?

You have checked the backup files on given location, BUSY creating two file of backup 1: DATA.BKP and 2: DISK1. Or you can take backup again in a new folder.

What causes the data loss issue that was mentioned? How can we prevent data loss?

For Prevention of data you need to take properly data.
you can take backup of your data on google drive by BUSY Agent.
Another Local backup after company close company.

Will I lose all data if I delete a company permanently from BUSY? Is there any way to recover it?

No, if you delete a company permanently from BUSY, you will lose all the data and there is no way to recover it. until you have any latest backup.

How frequently should I take backups of BUSY data? What is the recommended schedule?

It is recommended to take your backup on daily basis. Further if you are using BUSY Agent then it will take backup automatically maximum 3 times in a day.

How frequently should I be backing up my data when using this accounting software?

It is recommended to take your backup on daily basis. Further if you are using BUSY Agent then it will take backup automatically maximum 3 times in a day.

What is the process for taking a backup of company data in BUSY?

Please follow below mention steps for taking backup in BUSY:-
Step 1:- Company Tab
Step 2:- Backup Data
Step 3:- Select Company, Define data path and then process