Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
Is it possible to recover vouchers if they get deleted in BUSY?
No, if any voucher gets deleted in BUSY then the data cannot be recover.You can either create the invoice manually or restore latest backup.
What is the benefit of creating a backup of the company?
The benefit of creating a backup of the company in BUSY is to minimize the risk of data loss during software changes or upgrades.
Can you provide any solution for the problem of data loss?
If date has loss then you should have backup of your company and also take backup on daily basis for future loss of data
Where are automatic backups stored by default in BUSY
You can take backup of your data manually or automatic in BUSY, default location will be data folder which is available in BUSYwin folder
I restored a backup file in BUSY but now my data seems corrupted. How can I recover my original data?
To recover your data you need to restore the old backup that you have after restoring your old backup you can access your data
What should I do if my voucher details do not transfer over when restoring a backup?
If all voucher details not transferred after restoring data back up , please check the backup have full details and check by restoring again.
What do I need to enter for the user name and password when taking a backup?
While taking backup you mention the company user name and password from admin super user or the users who has rights to take backup.
What happens to the old backup when I take another backup on same folder from BUSY?
When you take backup in same folder where old backup exist, the previous backup has been replaced, and the latest backup has been established.
No storage space for backup file on desktop. Where else can I store BUSY backup?
You can store BUSY backup on Google Drive or any other external storage device if you don't have enough storage space on your desktop.
I have some old BUSY data folders showing up. Is it safe to delete them?
if you have some old BUSY data folders showing up. Is it safe to delete them take a backup then you can delete it.