Frequently Asked
Questions

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

FAQs

How to resolve the error of RTE 53 file not found while printing voucher or barcode from BUSY.

To resolve the error or RTE 53 file not found while adding the voucher follow below step:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then select reindex database option.
Step 3: After completion of the process reprint voucher or barcode from BUSY.

I want to re-index my company data to remove any bugs or errors. What is the process?

To run reindex data in BUSY, you have to go in the Housekeeping menu then click on Reindex Database option. However, if any bug in software then it will not correct by the reindexing process.
We advise you to take backup of your data before running this process.

What steps should be taken to resolve the error encountered while opening parameters in data entry?

To resolve the error encountered while opening parameters in data entry, follow these steps:
1. Ensure that full permissions have been granted to the BUSYWIN folder.
2. Confirm that the book has been rewritten successfully.
3. Check the specific parameters related to data entry and ensure they are correctly configured.

How to solve the query of RTE 94 invalid use of null while opening company.

To resolve the query of RTE 94 invalid use of null while opening company follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to company menu then select reindex database option.
Step 3: After completion of the process check again by opening company.

How to solve the RTE 362 locked table master while open ledger in BUSY.

To resolve the error of rte 362 locked table master while open the ledger in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then run reindex database option.
Step 3: After completion of the process reopen the ledger again.

Rte 3079, The search key was not found in any record during the process of deleting all voucher (Ctrl D).

To resolve RTE 3079 The search key was not found in any record then follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the company then go to housekeeping section.
Step 3: Click on reindex data base and check after completing the process.

What should I do if I face run time error 5 while run data in BUSY?

If you face run time error 5 while run data in BUSY, follow these steps:
Step 1: Take the latest backup of your data.
Step 2: Open the company and go to housekeeping menu then select reindex database option.
Step 3: After completion of the process check the data.

Why getting an RTE-3265 error while opening BUSY on client PC?

If you encounter an RTE-3265 error when opening BUSY on a client PC, follow these steps:
1. Database Reindexing
2. Re-install the BUSY with another drive
3. Allow the Data folder permission
4. Sent Data backup: If the problem persists then send the data to support@busy.in for further assistance.

While run Reindex Database showing RTE 3265. What should i do?

If showing RTE 3265 when run Reindex Database then you should check Incomplete Vouchers and Junk Characters and clear them from the Housekeeping menu after taking backup.
If same issue persists then need to contact to your authorized channel partner might be your data has beed corrupted.

RTE-5 while saving sales voucher how to fix tihis error?

To resolve the run time error 5 while saving voucher, follow these steps:
1: Take the latest backup of your data.
2: Go to housekeeping section then click on reindex data base.
3: Click on you can proceed as i have a latest backup and let the process complete.