Frequently Asked
Questions
Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database
How to resolve the RTE 360 when BUSY and BUSYLS are running from different drive.
To resolve the RTE 360 when BUSY and BUSY LS are running from different drive follow below steps:
Step 1: Take a lastest backup of the data.
Step 2: Then you need to install the both setup in the same drive to resolve the error.
Why getting an RTE-457 error while opening BUSY ?
If you encounter an RTE-457 error when opening BUSY on a client PC, follow these steps:
Step 1: Re-Index the database
Step 2: Check and configure the Control panel Date,Time and Region settings
Step 3: Restart the Computer
Step 4: Send backup data to support@busy.in
I changed some accounts in the software and now I'm getting a runtime error What does this mean and how do I resolve it?
If you are getting an run time errror 91 then you need to do the reindex database process from the Housekeeping. If still issue presists then check the incomplete vouchers and the Junk characters.
Note : Do this process after the data backup.
What will happen if I ignore decimal warnings? Where to find e-invoice requirements in BUSY?
If you ignore decimal places difference of points will show in ledger. For E-Invoice below steps need to follow :
E-Invoice
Step 1 : Administration
Step 2 : Configuration
Step 3 : Features & Options
Step 4 : GST/VAT
Step 5 : Enable E- Invoice and set configuration
What are the possible reasons for showing RTE 5 while creation company in sql database?
Possible reasons for showing RTE 5 while creation company in sql database are:
1. Make sure all companies are showing in the open company option which are their in the data folder of sql.
2. Make sure you have excluded BUSY from antivirus properties.
How can I resolve the RTE 9 while adding purchase voucher barcode details?
If showing RTE 9 while adding purchase voucher barcode details, then you need to check after run Reindex Database process under the Housekeeping menu and check the regional setting of the system also.
Note: Take backup of your data before running this process.
What should I do if showing error while opening report in BUSY?
To resolve the error while opening report in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to housekeeping menu then select reindex database option.
Step 3: After completion of the process check again by opening the report.
Why RTE-3265 occur while opening BUSY company in system ?
RTE- 3265 occur if same release of BUSY is not updated both in client and server sytem.
solutions : Need to check the BUSY release in client & server system , need to update the same release on both client and server sytem
Why RTE-3265 occur while open BUSY in client system ?
RTE- 3265 occur if same release of BUSY is not updated both in client and server sytem.
solutions : Need to check the BUSY release in client & server system , need to update the same release on both client and server sytem
How can I rewrite the data to fix the error?
To rewrite the data in BUSY follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu then select rewrite books option.
Step 3: Then in rewrite books window press on ok button to run the process.