Frequently Asked
Questions

Q: My voucher is not saving through BUSY , what could be the issue?

Here are some common reasons and troubleshooting steps: Step 1: Check for the incomplete data entry Step 2 : Check voucherduplication Step 3: Check voucher Date is belongs to current FY Step 4: Check User permission to save voucher

Q: How to resolve the RTE showing while adding or viewing reports.

To stop getting error prompts repeatedly, you can try the following steps: Step 1:Take a latest backup of the company. Step 2:Go to housekeeping menu. Step 3:Select reindex database option and run the process.

Q: What should I do if I'm suddenly logged out from company in BUSY while working?

If company is suddenly close in BUSY, then you need reopen the company and check the last work you did in that company. Also check if the same issue occurs again and in any other company.

Q: I ran into problems after regenerating data/updating masters. How can I resolve the issues?

Please provide more details regarding the problems you are facing after reindexing data or updating the master. Before proceeding to any option in the Housekeeping menu or reindexing the database please take a backup of the company

Q: How can I resolve the RTE 6 error while saving sales voucher?

If showing RTE 6 while saving voucher in BUSY, then you need to check after run Reindex Database process and check junk character under the Housekeeping menu. Note: Take backup of your data before running this process.

Q: What's the process for diagnosing frequent error messages in BUSY?

The process for diagnosing frequent error messages in BUSY involves checking for error codes, verifying software version, reviewing account settings and configurations, updating the software, regenerating files, and seeking remote access for further troubleshooting if needed.

Q: showing junk characters how to remove

See the following steps to remove junk characters: Step 1: Open the Master ModiFinancial Year Mode. Step2: Check Junk Charcter and press backspace for Remove it Step 3: After removing junk characters, Click on Save to save the master.

Q: What to mention when asking yes/no while install BUSY setup stating that Installation for microsoft is currently suspended you must undo the change the made by that installation to continue the changes do you want to undo the changes.

Mention Yes while installing BUSY when stating message Installation for microsoft is currently suspended you must undo the change the made by that installation to continue the changes do you want to undo the changes.

Q: I am trying to create a new company file in BUSY but I am getting an error message. What could be causing this issue?

While creating company in BUSY and getting error,check: Step 1 : Check system compatibility Step 2 : Admin system rights Step 3 : Storage in pc Step 4 : Firewall setting Step 5 : Reinstsall

Q: Why am I getting error messages when trying to make a bill in BUSY? How do I resolve error messages?

Here are some general steps to help you troubleshoot and resolve error messages when creating bills in BUSY: Step 1: Read and Understand the Error Message Step 2: Check Data Entry Step 3:Verify Inventory Data

Find Solutions to Common Issues Related to errors-feedbacks-bugs - rte company database

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My voucher is not saving through BUSY , what could be the issue?

Here are some common reasons and troubleshooting steps:
Step 1: Check for the incomplete data entry 
Step 2 : Check voucherduplication
Step 3: Check voucher Date is belongs to current FY 
Step 4: Check User permission to save voucher

How to resolve the RTE showing while adding or viewing reports.

To stop getting error prompts repeatedly, you can try the following steps:
 Step 1:Take a latest backup of the company. 
 Step 2:Go to housekeeping menu. 
 Step 3:Select reindex database option and run the process.

What should I do if I'm suddenly logged out from company in BUSY while working?

If company is suddenly close in BUSY, then you need reopen the company and check the last work you did in that company. Also check if the same issue occurs again and in any other company.

I ran into problems after regenerating data/updating masters. How can I resolve the issues?

Please provide more details regarding the problems you are facing
after reindexing data or updating the master. Before proceeding to 
any option in the Housekeeping menu or reindexing the database 
please take a backup of the company

How can I resolve the RTE 6 error while saving sales voucher?

If showing RTE 6 while saving voucher in BUSY, then you need to check after run Reindex Database process and check junk character under the Housekeeping menu.
Note: Take backup of your data before running this process.

What's the process for diagnosing frequent error messages in BUSY?

The process for diagnosing frequent error messages in BUSY involves checking for error codes, verifying software version, reviewing account settings and configurations, updating the software, regenerating files, and seeking remote access for further troubleshooting if needed.

showing junk characters how to remove

See the following steps to remove junk characters:
Step 1: Open the Master ModiFinancial Year Mode.
Step2: Check Junk Charcter and press backspace for Remove it
Step 3: After removing junk characters, Click on Save to save the master.

What to mention when asking yes/no while install BUSY setup stating that Installation for microsoft is currently suspended you must undo the change the made by that installation to continue the changes do you want to undo the changes.

Mention Yes while installing BUSY when stating message Installation for microsoft is currently suspended you must undo the change the made by that installation to continue the changes do you want to undo the changes.

I am trying to create a new company file in BUSY but I am getting an error message. What could be causing this issue?

While creating company in BUSY and getting error,check:
 Step 1 : Check system compatibility
 Step 2 : Admin system rights
 Step 3 : Storage in pc
 Step 4 : Firewall setting
 Step 5 : Reinstsall

Why am I getting error messages when trying to make a bill in BUSY? How do I resolve error messages?

Here are some general steps to help you troubleshoot and resolve error messages when creating bills in BUSY:
 Step 1: Read and Understand the Error Message
 Step 2: Check Data Entry
 Step 3:Verify Inventory Data

Frequently AskedQuestions