Frequently Asked
Questions

Q: I am having issues reconciling my bank accounts in BUSY. What should I check to resolve this?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY. Pls Follow Below Steps for Bank Reconciliation : Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then Accounts Step 5: Enable the Bank Reconciliation Option Step 6: Pass the Voucher entry with Bank Account Name Step 7: Then go to the Display Step 8: Then Bank Reconciliation Step 9: Click on Show Uncleared Entries Step 10: Press F4 for clear the entry Step 11: Reconciliation Statement

Q: I need help settling transactions or payments while posting sales. What is the process?

To settle the transaction or payment in BUSY, you can use Bill reference feature. For enabling bill by bill in BUSY,please follow below mentioned steps: Step 1: Go to administration Step 2: Click on configuration and then account feature. Step 3: Enable Bill by bill feature in BUSY and save. Step 4: Enable bill by bill feature in account master also. Step 5: Create sale voucher in BUSY and automatic you voucher number will become your reference number. For adjusting the bill reference post the receipt and payment voucher and then adjust the pending reference accordingly.

Q: What is the process to update reference details in vouchers in BUSY?

To update reference details in Voucher in BUSY, please follow the steps given below: Step 1: Go to Transaction Menu Step 2: Open the voucher you want to update the reference for Step 3: Press F2 until the Bill by bill window appears or you can press Enter on the Reference tab available in the button and then select New Method or Adjustment Method as per your requirement and enter the reference number. & due date and save it. Make sure you have enabled the option to maintain bill by bill from Party Master

Q: How can I match transactions to reconcile my bank statement in BUSY?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY. Pls Follow Below Steps for Bank Reconciliation : Step 1: Click on Administration Step 2: Then Configuration Step 3: Then Features and Options Step 4: Then Accounts Step 5: Enable the Bank Reconciliation Option Step 6: Pass the Voucher entry with Bank Account Name Step 7: Then go to the Display Step 8: Then Bank Reconciliation Step 9: Click on Show Uncleared Entries Step 10: Press F4 for clear the entry Step 11: Reconciliation Statement

Q: I'm trying to reconcile my bank entries through bank reconciliation but keep getting errors. What is causing this and how can I reconcile successfully?

If you are facing error while reconciling your bank entries please ensure given points: 1. Ensure that all the details you specify in voucher is correct 2. Make sure you are using current release of BUSY 3. Make sure you have enabled the bank reconciliation option in your company in BUSY 4. Then make sure you are opening correct report for reconciliation of your bank entries 5. Make sure transactions is exist with the bank account 6. If same issue persist then check the error or problem that you facing and try to solve it accordingly

Q: The reference window is not visible for a party in a sales bill. How can I enable it?

If the Bill by Bill Reference Window is Not Visible for a Party in Sales Bill: Step 1: Go to Administration and click on Masters. Step 2: Select Account and click on Modify. Step 3: Enter the party name for which the Bill by Bill reference window is not appearing, and click Select. Alternatively, you can go directly to the party master by pressing ALT M when your cursor is on the party in the sales bill. Step 4: Enable Maintain Bill By Bill Balancing in the account master. Step 5: Save the configuration successfully

Q: What is the clearing date field in BUSY and how do I use it for bank reconciliation?

The clearing date field in BUSY is used to mark the date when a transaction is cleared by the bank Please follow these steps to clear bank reconciliation entries: Step 1: Make sure you have enabled the bank reconciliation feature from accounts tab Step 2: Then go to display menu Step 3: Then click on bank reconciliation Step 4: Afterwards open ucleared entries Step 5: Then open that report Step 6: Then press shortcut key F4 Step 7: After that specify clearing date and select clear full voucher option as Y to clear it

Q: How to enable auto bill reference creation and link payments in BUSY?

If you want to enable auto creation of bill reference in BUSY, you can follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration. Step 2: Select Features / Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the configur tab. Step 3: Click on the check box "Auto Create Party References in Sales / Purchase Voucher." Furthermore when you create payment voucher you can adjust the bill reference to link them.

Q: How can I record and manage bank transactions in BUSY?

To record the bank transaction in BUSY, you can post payment, receipt, contra and journal entry in BUSY through bank account. Further to manage the bank transaction, you can use bank reconciliation by follow these steps: Step 1: Go to administration section then click on configuration Step 2: Choose features/options then select accounts tab Step 3: Enable bank reconciliation and save the configuration. Step 4: Now, Go to display section then click on bank reconciliation Step 4: Click on unclear entry and open the report. Afterward, you can clear the bank entry through F4 key.

Q: How do I remove the credit limits for a party in BUSY if I don't need it anymore?

To remove the credit limit for a specific party in BUSY, follow these steps: Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters. Step 2: Select Account and click on Modify. Choose the account for which you want to remove the credit limit. Step 3: Set N on Want to Define Credit Limit and save the changes. The credit limit will be removed for that account. Make sure to take latest backup of your data before make any changes.

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Dealer Complaint/Issues

I am having issues reconciling my bank accounts in BUSY. What should I check to resolve this?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY.
 Pls Follow Below Steps for Bank Reconciliation :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then Accounts
 Step 5: Enable the Bank Reconciliation Option
 Step 6: Pass the Voucher entry with Bank Account Name
 Step 7: Then go to the Display
 Step 8: Then Bank Reconciliation
 Step 9: Click on Show Uncleared Entries
 Step 10: Press F4 for clear the entry 
 Step 11: Reconciliation Statement

I need help settling transactions or payments while posting sales. What is the process?

To settle the transaction or payment in BUSY, you can use Bill reference feature. For enabling bill by bill in BUSY,please follow below mentioned steps: 
Step 1: Go to administration
Step 2: Click on configuration and then account feature.
Step 3: Enable Bill by bill feature in BUSY and save.
Step 4: Enable bill by bill feature in account master also.
Step 5: Create sale voucher in BUSY and automatic you voucher number will become your reference number.
For adjusting the bill reference post the receipt and payment voucher and then adjust the pending reference accordingly.

What is the process to update reference details in vouchers in BUSY?

To update reference details in Voucher in BUSY, please follow the steps given below:
Step 1: Go to Transaction Menu
Step 2: Open the voucher you want to update the reference for
Step 3: Press F2 until the Bill by bill window appears or you can press Enter on the Reference tab available in the button and then select New Method or Adjustment Method as per your requirement and enter the reference number. & due date and save it.
Make sure you have enabled the option to maintain bill by bill from Party Master

How can I match transactions to reconcile my bank statement in BUSY?

Bank Reconcilation is used to reconcile the bank records with transaction which maintain in BUSY.
 Pls Follow Below Steps for Bank Reconciliation :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then Accounts
 Step 5: Enable the Bank Reconciliation Option
 Step 6: Pass the Voucher entry with Bank Account Name
 Step 7: Then go to the Display
 Step 8: Then Bank Reconciliation
 Step 9: Click on Show Uncleared Entries
 Step 10: Press F4 for clear the entry 
 Step 11: Reconciliation Statement

I'm trying to reconcile my bank entries through bank reconciliation but keep getting errors. What is causing this and how can I reconcile successfully?

If you are facing error while reconciling your bank entries please ensure given points:
1. Ensure that all the details you specify in voucher is correct
2. Make sure you are using current release of BUSY
3. Make sure you have enabled the bank reconciliation option in your company in BUSY
4. Then make sure you are opening correct report for reconciliation of your bank entries
5. Make sure transactions is exist with the bank account
6. If same issue persist then check the error or problem that you facing and try to solve it accordingly

The reference window is not visible for a party in a sales bill. How can I enable it?

If the Bill by Bill Reference Window is Not Visible for a Party in Sales Bill:
Step 1: Go to Administration and click on Masters.
Step 2: Select Account and click on Modify.
Step 3: Enter the party name for which the Bill by Bill reference window is not appearing, and click Select. Alternatively, you can go directly to the party master by pressing ALT M when your cursor is on the party in the sales bill.
Step 4: Enable Maintain Bill By Bill Balancing in the account master.
Step 5: Save the configuration successfully

What is the clearing date field in BUSY and how do I use it for bank reconciliation?

The clearing date field in BUSY is used to
mark the date when a transaction is cleared by the bank
Please follow these steps to clear bank reconciliation entries:
Step 1: Make sure you have enabled the bank reconciliation feature from accounts tab
Step 2: Then go to display menu
Step 3: Then click on bank reconciliation 
Step 4: Afterwards open ucleared entries 
Step 5: Then open that report 
Step 6: Then press shortcut key F4 
Step 7: After that specify clearing date and select clear full voucher option as Y to clear it

How to enable auto bill reference creation and link payments in BUSY?

If you want to enable auto creation of bill reference in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
Step 2: Select Features / Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the configur tab.
Step 3: Click on the check box "Auto Create Party References in Sales / Purchase Voucher."
Furthermore when you create payment voucher you can adjust the bill reference to link them.

How can I record and manage bank transactions in BUSY?

To record the bank transaction in BUSY, you can post payment, receipt, contra and journal entry in BUSY through bank account. Further to manage the bank transaction, you can use bank reconciliation by follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Choose features/options then select accounts tab
Step 3: Enable bank reconciliation and save the configuration.
Step 4: Now, Go to display section then click on bank reconciliation
Step 4: Click on unclear entry and open the report. Afterward, you can clear the bank entry through F4 key.

How do I remove the credit limits for a party in BUSY if I don't need it anymore?

To remove the credit limit for a specific party in BUSY, follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the account for which you want to remove the credit limit.
Step 3: Set N on Want to Define Credit Limit and save the changes. The credit limit will be removed for that account.
Make sure to take latest backup of your data before make any changes.

Frequently AskedQuestions