Frequently Asked
Questions
Find Solutions to Common Issues Related to features - digital signature
Where can I find detailed documentation on using digital signatures in BUSY?
You can go through help video provided in BUSY, on the left hand side of Digital signature feature.
Also you can go through the same from our official web side www.busy.in
What are the different Trust options I need to check for certified documents and dynamic content?
Check the following options:
1.Sign documents or data.
2.Certify documents.
3.Execute dynamic content embedded in a certified document.
4.Execute high-privilege JavaScripts embedded in a certified document.
5.Perform privileged system operations (networking, printing, file access, etc.).
What are the steps to validate digital signature in BUSY after signing a document?
To validate a digital signature in BUSY after signing a document, you need to click on the "Validate Signature" button. This step ensures that the signature is verified and valid.
After validating the signature, I don't see any Export or other buttons. What went wrong?
It is possible that the signature validation window is still open and covering the export or other buttons. Try closing the validation window to see if the buttons appear.
What are the DSC providers compatible with BUSY? For example, eMudhra, nCode, Capricorn etc.
BUSY supports three DSC (Digital Signature Certificate) providers.
They are:
1.BUSY itself (BUSY provides DSC services).
2.Blockedge.
3.Webtel.
So, if you need DSC services in BUSY, you can choose from BUSY, Blockedge, or Webtel.
Can I add a digital signature image like a scanned signature?
No, A digital signature is created using a digital signature certificate (DSC) that contains also date & time, while a scanned signature is an image of a handwritten signature.
What other digital signature features does BUSY offer?
BUSY offers the feature to apply digital signatures to invoices and other documents. However, there is no specific information available about any other digital signature features offered by BUSY.
Is there a way to test my digital signature configuration before using it officially with BUSY?
No, There is no way to test the digital signature after completing all the configurations. You have to export invoices or documents to check if it works properly.
Do I need to have a digital signature to use your billing software?
Digital Signature in not necessary for BUSY Software . We can do invoices without siganture. Its depend on you whether want to apply it or not for invoices.
How long does it take for BUSY's R&D team to fix issues with digital signatures?
The R&D team’s time to fix issues with digital signature varies depending on the problem. However, we usually resolve any issue within 24 to 48 working hours