Frequently Asked
Questions
Find Solutions to Common Issues Related to features - digital signature
Is DSP installed on my system? How can I check?
If you want to confirm whether DSP (Digital Signal Processor) software is installed on your Windows system, you can follow these simple steps:
Method 1: Search
Step 1: Search from Start Menu: Click on the Windows Start menu (bottom-left corner).
In the search bar, type the name of the DSP software or any related terms. Check the search results for the presence of DSP-related applications or files.
Method 2: Check Desktop Shortcut
Step 2: Check Desktop Shortcut: Look for any desktop shortcuts related to the DSP software.
If you find a shortcut, it indicates that the software is installed. Double-click on the shortcut to open and confirm the installation.
Step 3: Open the Programs and Features window by pressing Win + R, typing appwiz.cpl, and pressing Enter. Look for the DSP software in the list of installed programs.
Are digital signatures legally valid in BUSY?
Digital signatures is Valid in BUSY. If you want to use digital signatures for signing documents in BUSY, you need to follow these steps:
Step 1: Buy a DSC (Digital Signature Certificate) dongle and insert it into your system.
Step 2: Launch BUSY and open your company.
Step 3: Go to the Administration tab and click on the Configuration option.
Step 4: Select Features / Options and click on the General tab.
Step 5: Set the option “Apply Digital Signatures in Invoice/Document” to Y and click on the Configuration button.
Step 6: Select “BUSY” as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 7: Enter your DSC’s password / PIN and ‘Search String’ (default is Authori).
Step 8: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
I am having problems with digital signatures in BUSY. How do I properly configure digital signatures?
To properly configure digital signature in BUSY follow these steps:
Step 1: Click on search bar on your system search control pannel select Programs and Features.
Step 2: Click on Turn windows features on or off Select .NET Framework 3.5 install.
Step 3: Syetem Restart then open BUSY.
Step 4: Go to Administration.
Step 5: Click on Configuration.
Step 6: Select Features & Option.
Step 7: Open General Tab.
Step 8: Enable Apply Digital Signatures in invoice/Document Click on Configuration.
Step 9: Select Digital Signature Software Vendor BUSY. Available Digital Siganture Certificate select your name then mention Password/PIN search string to place digital signature Authori click on save button.
Step 10: Open Invoice in modify mode give command of ALT+P then Apply Digital Signature(only for PDF) yes.
Step 11: Search string to place digital signature Authori and click on Export.
How do I import/export DSC between BUSY instances or computers?
To import/export a Digital Signature Certificate (DSC) between BUSY instances or computers, you can follow these steps: 1. Export DSC: In the source BUSY instance or computer, go to the DSC settings and choose the option to export the DSC. This will create a file with the DSC information. 2. Transfer the file: Copy the exported DSC file to the destination BUSY instance or computer using a USB drive, email, or any other method of file transfer. 3. Import DSC: In the destination BUSY instance or computer, go to the DSC settings and choose the option to import the DSC. Select the transferred DSC file and follow the prompts to complete the import process. By following these steps, you can successfully import/export a DSC between BUSY instances or computers.
How to troubleshoot issues with digital signature validation in BUSY?
please follow below step for troubleshooting:
Step 1: Make sure that the dongle is properly inserted into the USB port of your computer.
Step 2: Check if the dongle is compatible with BUSY. Refer to the system requirements for digital signatures in BUSY.
Step 3: Check if there are any issues with the PDF reader software you are using. Try using a different PDF reader, such as Adobe Reade.
Step 4: If shown question mark sign in digital signature, Right click on that open properties and click add to Trust.
Step 5:Try connecting the dongle to a different USB port on your computer.
Steo 6:Restart your computer and open BUSY again to see if the dongle is detected.
Step 7: If the issue persists, contact technical support for further assistance in troubleshooting the problem."
How to Implement Digital Signatur in BUSY?
To set up a digital signature in BUSY, follow these steps:
Step 1: Make sure you have a digital signature dongle or tool and it's connected to your computer.
Step 2: Now Go to the Administration menu, then navigate to Configuration, and select Feature/Options. Click on the General Configuration tab.
Step 3: Find the Apply Digital Signature Configuration and enable it. Click on the configuration button.
Step 4: In the Digital Signature Configuration, choose the vendor through which you can generate digital signatures on your invoices or documents. Note that for BUSY as Vendor, you needs an active BLS license.
Step 5: Provide the name of your digital signature certificate and its password. Save the configuration.
Now, when you export invoices or documents as PDFs, you can apply the digital signature to them.
How do I enable digital signatures for signing documents in BUSY?
If you want to use digital signatures for signing documents in BUSY, you need to follow these steps:
Step 1: Buy a DSC (Digital Signature Certificate) dongle and insert it into your system.
Step 2: Launch BUSY and open your company.
Step 3: Go to the Administration tab and click on the Configuration option.
Step 4: Select Features / Options and click on the General tab.
Step 5: Set the option “Apply Digital Signatures in Invoice/Document” to Y and click on the Configuration button.
Step 6: Select “BUSY” as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 7: Enter your DSC’s password / PIN and ‘Search String’ (default is Authori).
Step 8: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
How do I set up digital/electronic signatures for documents in BUSY?
If you want to use digital signatures for signing documents in BUSY, you need to follow these steps:
Step 1: Buy a DSC (Digital Signature Certificate) dongle and insert it into your system.
Step 2: Launch BUSY and open your company.
Step 3: Go to the Administration tab and click on the Configuration option.
Step 4: Select Features / Options and click on the General tab.
Step 5: Set the option “Apply Digital Signatures in Invoice/Document” to Y and click on the Configuration button.
Step 6: Select “BUSY” as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 7: Enter your DSC’s password / PIN and ‘Search String’ (default is Authori).
Step 8: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
How do I add authorized digital signatures on the invoices I generate from BUSY?
To add authorized digital signatures on the invoices generated from BUSY have to follow below steps:
Step 1: First, you need to obtain a digital signature dongle from a certified provider.
Step 2: Go to the Administration tab and click on the Configuration option.
Step 3: Select Features / Options and click on the General tab.
Step 4: Set the option Apply Digital Signatures in Invoice/Document to Y and click on the Configuration button.
Step 5: Select BUSY as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 6: Enter your DSC’s password / PIN and Search String (default is Authori).
Step 7: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
What is the process of enabling digital signatures for invoices?
If you enable digital signatures for signing documents in BUSY, you need to follow these steps:
Step 1: Buy a DSC (Digital Signature Certificate) dongle and insert it into your system.
Step 2: Launch BUSY and open your company.
Step 3: Go to the Administration tab and click on the Configuration option.
Step 4: Select Features / Options and click on the General tab.
Step 5: Set the option “Apply Digital Signatures in Invoice/Document” to Y and click on the Configuration button.
Step 6: Select “BUSY” as the Digital Signature Software Vendor and choose your DSC from the dropdown list.
Step 7: Enter your DSC’s password / PIN and ‘Search String’ (default is Authori).
Step 8: Save all the configurations and your BUSY is ready to digitally sign invoices / documents.
