Frequently Asked
Questions
Find Solutions to Common Issues Related to final-results - balance sheet
How can I customize and modify the chart of accounts in BUSY?
Generally, the chart of accounts is automatically generated in BUSY based on the transactions you enter. To customize and modify the chart of accounts in BUSY, you can use the journal voucher for adjustment entries. Additionally, you can configure the final results, including the Balance Sheet and Profit and Loss, according to standard formats like Schedule VI or IFRS. To do this, follow the steps below
Step 1: Administration
Step 2: Configuration
Step 3: Final result configuration
Step 4: Balance sheet
Step 5: Add format
Step 6: Configure format
Step 7: Choose the required format i.e. standard or schedule VI or IFRS
Step 8: Specify the report title
Step 9: Specify the caption, level and value type, percentage etc
Step 10: Save
If you encounter any difficulties or need assistance, refer to BUSY's user manuals and YouTube channel or seek support from the centralised support desk at 8282828282.
How to fix incorrect balances reflecting in BUSY balance sheet
If you are facing an issue with the Balance Sheet's incorrect balance in BUSY, you can follow these steps to fix it:
Make sure to take backup of your data before make any changes.
Step 1: First you need to idenfity that which part of balance sheet is showing incorrect balance.
Step 2: Check the transactions that affect that account and make sure they are entered correctly in BUSY.
Step 3: Verify that the opening balance of that account is accurate in BUSY. If not, correct it as per your records.
Step 4: Go to the Housekeeping menu and run "Update Master Balances". Wait for the process to finish and check if the issue is resolved.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
In balance sheet the debit and credit amount are not matching how to resolve this issue
If your balance sheet showing missmatch in Debit and credit side
then check is their showing any missmatch in opening balance or not
if showing missmatch in opening balance then follow the steps
1 go to display menu and click on final results then click to trial balance
and click on opening trial missmatch with previous year and check which
ledger showing the missmatch amount
2 then switch to previous financial year and go to house keeping menu
then run update master balance
3 then go to administration menu and click on change financial year option
4 then click on change financilal year from 01 04 of current year
and make yes for carry data
5 click on all master and start
6 let the carry forward data process finisha and then check
I need to generate final report for my accountant like balancesheet and profit and loss?
To chcek final results in BUSY follow these steps
Step 1 Go to display and then final results
Step 2 Select balance sheet ,horizontal or vertical
Step 3 Now select date range and other required options including profit & loss
Step 4 Now you can check your final balnce sheet and profit and loss balance
Step 5 You can also export this report after checking
Step 6 To export,use alt+E and export in required format and export on selected path
And for reports in BUSY for accountant,you can follow these steps
Step 1 Go to Display and then gst reports
Step 2 Now you can check gst returns or gst audit reports and can generate as per you need like gst returns,gst registers and gst audit reports
What financial statements and reporting options does BUSY provide?
To generate crucial financial reports such as profit and loss statements within BUSY, you can navigate to the Report module, specifically designed for this purpose. This module offers a user-friendly interface that simplifies the report generation process. Inside the Report module, you'll discover an array of predefined reports, including the Profit and Loss statement, trial balance, balance sheet, and income & expenditure account. Select the specific report you require, set the date range to encompass the period of interest, and with a simple click on the generate button, you'll obtain a comprehensive and detailed overview of your business's financial health. These reports offer valuable insights into your income, expenses, and net profit or loss, empowering you to make informed financial decisions and efficiently manage your company's finances
My balance sheet shows an incorrect total for accounts receivable. How can I find and fix the error?
If Your balance sheet shows an incorrect total for accounts receivable, you can follow these steps:
1.First Take the backup of the company in Which Balance Mismatch.
2.Then Go To the Help menu & Click on Update master Balance.
3.If Still Shows Balance Mismatch Check it on Short Range
4.Like For a month or for 10 days etc.
5.Check for any duplicate or incorrect entries that may be affecting the total.
6.Verify that all invoices and payments are accurately recorded and allocated to the correct accounts.
7.Reconcile your accounts receivable with your sales records to ensure accuracy.
8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in
Why am I unable to generate financial reports in BUSY? How can I resolve this?
If you are unable to generate financial reports in BUSY please follow these steps:
Step 1: Make sure that the date you are specifying while opening the report belongs to the current financial year
Step 2: Make sure you are checking correct report
Step 3: Make sure transactions existance is available in the company or not
Step 4: Make sure you have specific rights to view the report if you are logged in with subuser
If above mentioned steps are followed then open the report by following these steps:
Step 1: Go to display menu
Step 2: Then click on final results
Step 3: Afterwards you can view the financial reports such as balance sheet and profit and loss etc
Incorrect totals or amounts on BUSY invoices. How to troubleshoot and resolve?
To troubleshoot and resolve incorrect totals or amounts on BUSY invoices, you can follow these Steps:
Step 1 : Double-check the calculations: Review the calculations for each line item and ensure they are accurate.
Step 2 : Verify the data entered: Make sure that the data entered, such as quantities and prices, are correct.
Step 3 : Check the tax settings: Ensure that the tax rates and settings are properly configured in the software.
Step 4 : Update the software: Make sure you are using the latest version of BUSY, as updates often include bug fixes and improvements.
If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
When I try to generate financial reports in BUSY, I get an error saying 'data mismatch'. How can I fix this?
If data mismatch is showing in the Financial report, then check the below steps.
Step 1: After data backup,you have to run the update master balance from the house keeping.
Step 2: If mismatch is showing for the opening balance then you have to check the report opening trial mismatch from previous year and correct it by doing the update master balance process in the last year and then change the financial year with all masters from administration.
Step 3: If still mismatch is coming then need to open the financial report in the short range. You will get a particular date from which mismatch was coming then check the day book and correct the entry.
Why am I unable to generate a profit and loss statement or balance sheet? It shows an error.
If you are unable to generate a profit and loss statement or balance sheet and it shows an error, there could be several reasons for this issue. Some possible reasons include incorrect data entry, missing or incomplete information, software compatibility issues, or technical errors. To troubleshoot this problem, you can try the following steps:
1. Double-check your data entry to ensure accuracy.
2. Make sure all necessary information is included and up-to-date.
3. Verify that your software is compatible with generating financial statements.
4. Restart the software or try generating the reports on a different device.
5. Contact customer support for the accounting software you are using to get further assistance in resolving the error.
