Frequently Asked
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Find Solutions to Common Issues Related to final-results - trial balance

FAQs

I want to verify and fix differences in opening balances between previous year and current year financial statements. How can I reconcile opening balances in BUSY?

 How to Verify and fix differences in opening balances between previous year and current year financial statements kindly follow the following Steps: 
Step 1: check differences in opening balances between previous year and current financial year.
Step 2: Go to Display Menu click on Trial Balance
Step 3: click on...

How do I view the trial balance in BUSY?.

 To generate a Trial Balance report in BUSY, you can follow these steps: 
Step 1: Go to Display Menu and Click on Trial Balance Report.
Step 2: Select the Closing Trial - Alphabetical and choose between Balance only or Detailed as your preference.
Step 3: A popup will appear to allow you to select the accounts you want to include in the report. You can choose from options like All accounts,Group of Accounts, or Selected Accounts.
Step 4: Select the desired date range for the report.
Step 5: Click on OK
Step 6: The report will be displayed on the screen, showing the debit and credit balances for each account.
Step 6: once Trial Balance report generated , You can also choose to export the report to Excel or PDF format if needed.

How do I generate a Trial Balance report in BUSY?.

 To generate a Trial Balance report in BUSY, you can follow these steps:
Step 1: Go to Display Menu and Click on Trial Balance Report.
Step 2: Select the Closing Trial - Alphabetical and choose between Balance only or Detailed as your preference.
Step 3: A popup will appear to allow you to select the accounts you want to include in the report. You can choose from options like All accounts,Group of Accounts, or Selected Accounts.
Step 4: Select the desired date range for the report.
Step 5: Click on OK
Step 6: The report will be displayed on the screen, showing the debit and credit balances for each account.
Step 6: once Trial Balance report generated , You can also choose to export the report to Excel or PDF format if needed.

How to print trial balance for selected period?

 If you want to print Trial Balance for selected period, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Print / Email / SMS tab on the top menu bar and click on Trial Balance.
Step 2: Select Closing Trial - Alphabetical and click on Detailed and select All Accounts / Group of Accounts / Selected Accounts as required.
Step 3: Here you can enter your selected period in Starting Date & Ending Date and click on print. This will print trial balance of that period only.

Why can't I see correct closing balance in BUSY? How to correct data migration issues?

 If incorrect closing balances are showing in BUSY, you can follow some steps. Follow the steps given below:-
Step 1 : First, Take Backup
Step 2 : Open Company in BUSY
Step 3 : Go to House-Keeping
Step 4 : Run Regenerate Master Help File
Step 5 : Run Update Master Balance
Step 6 : Check the Closing Balances
If the issue is not resolved, then you can contact us on our centralized 24*7 support helpline number i.e. 8282828282 or 011-40964096.
For Email Support
You can also ask your query by sending email on support@busy.in .

Why is BUSY displaying errors when generating reports?

 If error is showing while generating the reports, then pls check the below steps :
Step 1: Make sure you have entered all the entries correct,Try to check in short range there you will get a particular date from which error is coming and correct the entry.
Step 2: Make sure to use the latest version of BUSY as some bugs which was in old version or releases get rectified.
Step 3: If still issue presists, then contact on customer support 24X7 on 8282828282 or email at support@busy.in

What is the process to generate a trial balance in BUSY?.

 To generate a Trial Balance in BUSY, follow these simplified steps: 
Step 1 : Go to Display Menu, select Trial Balance
Step 2 : In the Trial Balance section, you'll have various options for how you want your Trial Balance to look. Pick the one that suits your needs best.
Step 3 : Select the date range for the Trial Balance and apply any additional filters you need.
Step 4 : Click the OK button to Generate the Trial Balance report.

I want to check the total annual sales amount in BUSY but it is currently showing a breakdown by month. Is there a way to display annual totals?

 To check the total annual sales amount in BUSY instead of monthly breakdown, follow these steps: 
Step 1:Go to Display.
Step 2:Select Trial balance.
Step 3:Choose Closing trial-Alphabetical.
Step 4:Select balances only.
Step 5:Choose selected accounts.
Step 6:Click on show list and search for sales.
Step 7:Click Ok.
Step 8:Select the report date as the year-end date.
Step 9:Set parameters as needed.
Step 10:Press Ok, and it will display the annual sales amount.

How do I generate a trial balance in BUSY?I'm having trouble linking my bank account to BUSY. How can I resolve this issue?

 If you want to generate Trial Balance in BUSY, you can follow these steps:
Step 1: Open your company, then go to Display menu.
Step 2: Select Trial Balance and choose the option such as Closing Trial, Opening Trial as required.
Step 3: Enter the date range and can open the report.
Further, BUSY does not have any default option to link your bank accounts. However you have customize or configure any Add on then you need concern with them who configure it for you.

How can I match closing and opening balances from last year to current year in BUSY?

 In BUSY you can check Opening Trial - Mismatch from Prev. Yr. report to check if there is any mismatch in any account from last year closing balance. To know how to check follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select Trial Balance and click on Opening Trial - Mismatch from Prev. Yr.
Step 3: If you found any head in this report then its opening balance is mismatch from the last year.

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